Hi All,
I have a requirement to bring the VIP column of the impacted user in the Agent Workspace list view.
Initially i configured the list layout with Agent workspace view to get the column , but it is not reflected in the instance nor in the agent workspace . How to achieve this.
Hi @phr ,
Please try below steps may be this will work for you
Click on gear icon and Edit column
Than add your field to irght hand side
Please mark my answer correct and helpful if this works for you
Thanks and Regards
Sarthak
