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‎03-24-2024 07:22 PM
Hi currently working on ServiceNow NLU for virtual agent.
I know it is possible to set attachment file table as learning source table, but I want to know whether by setting the table as learning source, does the NLU learn from the contents included in the attachment file?
Solved! Go to Solution.

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‎03-25-2024 10:00 AM
No, it will not learn from the content of an attachment file when using it as learning source table for your Vocabulary Source in NLU for VA. It will only learn on the fields provided in the Table Vocabulary Source definition.

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‎03-25-2024 10:00 AM
No, it will not learn from the content of an attachment file when using it as learning source table for your Vocabulary Source in NLU for VA. It will only learn on the fields provided in the Table Vocabulary Source definition.