Hi Team, I have a requirement where I would need to need to look up the JIRA spoke and then get the Projects using the For Each along with all its details - ID, Name, Key, etc. and then map it to my custom table. Till here I am able to achieve my req...
Hi community, good day.I have a requirement: there is a notification set up on the User table. I want that whenever a user is created, the notification should be triggered for that particular user. In that notification, there should be an email scri...
var triggerServiceOptionFlow = Class.create();triggerServiceOptionFlow.prototype = Object.extendsObject(AbstractAjaxProcessor, { bulkSubscribers: function () { try { // --- Read parameters (support both plain and sysparm_* names)...
We have configured Now Mobile and enabled the application. Under XXX, we added a condition where the Assignment Group is one of our dynamic groups and the Assigned To field is empty. We also retained the out-of-box (OOB) filters.When a user clicks th...
any one please help me
Hi All, We are looking to have the conversation panel closed when a chat has been moved to closed complete state. May I please know if anyone has any information on how this chat window can be made collapsible or hidden once the agent closes the inte...
Not sure if this is the right place to raise this question...How do you adjust the width of a column when looking at all tickets, I can modify the column by using 'Personalize List Columns' and add/remove etc Would like to be able to drag the width o...
I noticed today that I can't find neither Process Guide and Process Workshop presentation for Knowledge Management in the Best Practice Portal. I know they where there a few weeks ago but now they are missing. I've older versions saved but would be n...
Hi Team,I’m facing an issue while trying to auto-create an RITM (sc_req_item) from an inbound email and would appreciate your guidance.Requirement:When an email is received, a RITM (sc_req_item) should be created automatically.Email Subject → RITM Sh...
Having issues with updates sets for custom table and record producer. Moved the update sets to TEST instance. After committing the update sets, I cannot see the complete custom table and record producer. Backing out is not working. Running into backo...
Hi Team, I want to restrict past date selection in due date field in problem task and Change task tables. I have tried directly in UI Policy, it is working but in form it is showing error, if selected date has passed past date. Apart from that how ca...
Hi Community, I want the excel of all the tickets that are created in the years of 2025 , they are 1 lakh + records. Can anyone please suggest how to download it in one excel sheet. @Ankur Bawiskar Regards,Tulasi
This seems to be a SalesForce spoke Flow. How can I begin to troubleshoot or who do I contact?
How to check if attachments are added to the catalog item before submitting the Request? Regards,Saranya
Hi we need to generate Excel sheet a request to be placed in a file to be auto generated (possibly xls, xlsx etc. format) as an attachment & should be attached to the Requested item submitted. We did had something similar to be done for an request i...
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