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Glide List Auto-Save and Add/Remove Multiple Behavior

We have a requirement where the Enforce Restriction checkbox controls access to a record. Expected FunctionalityWhen Enforce Restriction is set to true, two Glide List fields should become visible:Allowed MembersAllowed GroupsThe purpose of Enforce R...

PareshW by Tera Contributor
  • 57 Views
  • 2 replies
  • 0 helpfuls

Service Portal redirect for non-fulfillers

 OOTB by default users without a fulfiller role are redirected/dropped off at ..../now/nav/ui/home. We have modified the "SPEntryPage" script include to redirect non-fulfillers to the portal (/sp) upon login rather than .../now/nav/ui/home Question: ...

GChanner by Tera Guru
  • 94 Views
  • 2 replies
  • 0 helpfuls

Why link is showing when opening playbook for Portal

Hello,I am working on playbook, i created a content item and record generator, when i click Content item on Portal it shows link instead of opening the form , after clicking to link it redirect to form then,Is there any way to not show this link?  

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SS1510 by Tera Expert
  • 41 Views
  • 1 replies
  • 0 helpfuls

ITSM Catalog item

Hi All,I want to populate the variable's value which is inside the MRVS onto the onsubmit catalog client script , however i am not able to access the mrvs value from the onsubmit client script which applies to the catalog item.please help me on this

kali by Tera Contributor
  • 344 Views
  • 6 replies
  • 1 helpfuls

ITSM - Automation of Risk Assessment in Change Managaement

I am working on automating the Risk assessment process in Change management. Currently the user fills the risk form through UI action. As shown in the image this form pops up on the screen and then when we submit , the risk gets calculated. Mostly ev...

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rs385020 by Tera Contributor
  • 151 Views
  • 4 replies
  • 0 helpfuls