Has anyone successfully hidden comments on Knowledge articles within a certain Knowledge Base for users without specific roles (sn_hr_core.admin, knowledge_admin, admin) while keeping the comment submission form (kb_feedback_section) visible in Xanad...
Hi, We are trying to implement the Employee Center Out of the Box widget, 'My Items' which shows tasks, requests, surveys , and Today's Reservations to our custom portal. We are getting this error: ErrorExecute operation on script include 'hr_caseO...
Hi Team, Could you please provide your support to generate the access token for SCIM integration with the grant type as client credentials in ServiceNow? Please check and provide your inputs. Thanks & RegardsRahul Chander
Hi All, In the Decisions table, there are thousands of records. Many of these records have the same answer and the same condition (for example, changerequest.location). If multiple records share the same answer and the same location condition, then ...
Hi team ,I want to build a catalog item with some fields and signature field , user should fill the form and e sign the form to submit it. Once submitted , pdf should be generated with all variables and signature and should be attached to ritm. Is th...
We're storing the AD admin account data in one of the custom table u_admin and the issue we're facing is when admin account in AD is inactive we're trying to get 'userAccountControl' values from AD and updating same account inactive in u_admin in Ser...
In my use case, I created a client script and captured it in the update set as an insert and update action. However, I no longer need that client script. Can I capture the delete action in the same update set? Also, is it considered best practice to ...
Hi, I created one Announcement for show the info message as in red colour in the employee center portal. it's visible at the top of entire portal. But I want to make it only visible for particular catalog item page. How can we achieve it, can someone...
I’m facing an issue with a particular Record Producer in Service Catalog.The record producer is available under the correct Category and I can open it from there.However, when I try to search in the Service Catalog (using the exact name of the record...
I'm trying to set variable values for a Select Box variable. However, the choices are added via a catalog client script. How can I select a value for this variable and proceed with the submission if the choice does not appear in this step?
Cannot remove Guest user set to CanRead in Knowledge Base.I clicked the Edit button, removed the user criterion Guest User from the Can Read List, and clicked the Save button, but it has not disappeared from CanRead. Why is this?
We are on Istanbul. I am setting up stock rules to establish reorder points. I can see the Stock Rule Runner scheduled job but we can find no evidence that it runs. Is there more configuration that needs to be done to have the job run?
Hello Everyone,Myself Manikanta, I am new for Service Now and Enthusiast to learn. What is the correct approach to learn the complete course of ServiceNow.Can anyone have an idea please share. Thankyou.
Hi community, I recently received a request to automatically create normal change after service request submission. Technically, it is easy to proceed and not any issue. But what about the process wise? How would you evaluate such request? Thank you....
I have to import a file with association to user and one group. When a user is no loger in the the file it must be removed from the servicenow group. How can I make this with a transform map?
