Hello,We did not have a validation on project form to have "Assigned To" users be part of the assignment group .Currently there are random users on assigned to who don't belong to assignments groups in few project assignments.I put in place a refer...
This project starts with the following posts from 2025, where we kicked off our legacy workflow to flow migration last July, with the mighty task of moving more than 500 legacy catalog workflows over to flow designer. Part 1What do you do with more t...
Hi all Does anyone have a high level understanding of the new Guarded Scripts Sandbox runtime and the impact? Will this stop scripts working or will it simply alert admins of the issue? Thanks in advance.
I am being asked to prevent an email reply from being appended to the activity stream of a closed (active = false) incident ticket. I have stopped the commenting when the incident is closed, but cannot figure out how to prevent the email from being a...
What is the process to send an email with attachments using Email Client Templates, ensuring that the attachments are visible while composing the email?The attachments are configured in the Email Client Template so that when the template is selected ...
Hello and thank you, I’m working to streamline our Change Enablement process and would like to add a card to the overview screen within the Change Enablement workspace that includes a button for users to complete risk acceptance directly, rather tha...
Hi community,I'm building a feature where:1. User selects records from a related list using checkboxes2. Clicks a UI Action button that opens a GlideModal (UI Page)3. Inside the modal, user selects a template option4. Clicks "Export" to generate a PD...
Have a request to add some additional State options to tasks under a requested item. The act of adding these states doesn't seems difficult:1. Right-click "State" in a task2. Select "Configure Choices"3. Shows "Tailoring: sc_tasks.state". The states ...
we are creating custom security table same as security incident table (sn_si_incident) .after closing the security incident then all field on the form should be readonly we are doing this using client script in our custom security table the issue is ...
Hi All,We are facing a strange issue in Native UI on the Incident table.We have a custom field:Table: incidentField: u_steps_to_reproduce (String, max length around 8000)When users paste technical content into this field—for example security PoC deta...
Our users have around 100 templates to auto fill a whole Case or Incident. Currently they face a issue that they can't keep track of them all. Does anyone know if it is possible to enable content search for templates (sys_template)? Since they know w...
HI All, I am building an Export Set to pull some service now data and store in the Mid Server. I have 2 requirements and I need help in achieving those. 1. At the Export Set we have the check box to Append date and time, is there a way for use to onl...
Hi All, We have a requirement to restrict access for a particular group to preapproved standard change templates in change models. I have tried 'Available for' related list approach but it's not working as expected. Can you please suggest feasibility...
bu_sls is reference field referring to orgit table and roles is list collector feild,list table is referring to question_choice table if specific subscope is choosed from bu_sls field then specific roles will populate as multiple choices There is no ...
Hi I have a requirement in a catalog item where: There is an Attachment type variable for file uploadThere is an MRVS (Multi Row Variable Set) that gets auto-populated based on the uploaded file Currently, when a user uploads a file, the data is succ...
