I'm building a Platform Analytics visualization where I’m showing the count of Cases grouped by Case Status, and I want the percentage values to display as whole numbers — for example, instead of 98.24%, I want it to show 98%.Here’s what I’ve done so...
Hi community Im trying to create a incident using inbound action but for some reason, its not creating, the target field is empty im receiving the emails on the instance but its not creating the incident. i will provide the screenshot of my inbound a...
Hello Everyone,We are currently facing an issue where non-admin users are unable to view the data associated with catalog form details. To troubleshoot this, we have taken the following steps:Access Control Lists (ACLs): We reviewed the relevant ACLs...
Hi AllUse Case : There is a Custom table where i store the integration data, and there is a field called "l3 service".I have a dashboard where i show the reports for SLAs running for l3 services on my custom table. There are many l3 services, hence t...
Good evening.Is there anyway, we can retrieve back the Flow context from RITMs, as it automatically gets deleted/expired after 10-15 days? Also, how should we change the validity period? Can we increase the expiration date? Is there any system proper...
Please ignore posted wrongly.
I have a Travel Form in the maintain item, some of the end users not able to submit their request,In the Portal After filling all mandatory fields and submit the order getting an error log, and the log is 'Something went wrong and your request could ...
The display sequence is controlled in a Service Catalog Item using which of the following?The Default Value field in the Catalog Item formThe Sequence field in the Catalog Item formThe Order field in the Variable formThe Choice field in the Variable...
Hi Everyone, I have a requirement. As we know that there is a 'Edit' button in the incident related list of case form in the Native UI. But I need the 'Edit' button to appear in the CSM/FSM workspace. I referred the below article and got the 'Edit' b...
I'm trying to create a report of Requests that were Opened by users that are in a specific group. I tried to use the sc_req_item table but I wasn't able to link it to the table sys_user_grmember. Is there a way to link these both tables in a report?
Can a UI policy be set on an order guide to control the visibility of variables on an item included in the rule base? Or can a UI policy be set on an item with condition "if used as part of an order guide, do xyz, if not part of order guide, do abc"?...
I need to create a UI policy for catalog tasks that filters on a single variable that is included in most of our catalog items. When I look at filter fields, I have no way to access the variable. If I use catalog UI policy, it requires me to specif...
Hello Experiencing a sudden issue in our Test system where when an article is published and navigated to via the Knowledge Portal (kb) and then clicking on a Knowledge Base, the article appears in duplicate.The 'frame' around the article ends and the...
In Change model we have created Custom Business rule to make Risk assessment mandatory before moving the change request to Assess State and we have created UI policies to make Planning, CI, Assignment group, Assigned to field before moving to Assess ...
Hello community, I have one yr experience as SNOW developer What kind of questions are typically asked in interviews at this level?Any scenario-based or real-time issue questions I should expect?Key topics I should focus on while preparing?