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Resolved! How to update a related list, list control record with background script to remove "Edit" button based on some condition.

Hello Team, I have few related lists on few Ticketing Modules. .and I want to remove "Edit" button on one of the related list on HR Form, based on some condition. For EX: if the ticket state is transferred, The below related list should not have "Edi...

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Pravallika14 by Tera Contributor
  • 3521 Views
  • 6 replies
  • 0 helpfuls

change the view of the form automatically

We have a knowledge base(public) and the articles created under it have a different view(public) . a new module is created under knowledge menu to track/view /create knowledge articles of the KB and view rule is also created for it so that when the u...

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A Rahul by Tera Expert
  • 3076 Views
  • 6 replies
  • 0 helpfuls

Resolved! Cannot able to access walk up portal

Hi,I have installed Walk up experience plugin in my personal developer instance. impersonated as Walkup test user, got "authorization error". Then Searched in community and understood that the user should have only one role (sn_walkup.walkup_login) s...

Arul5 by Tera Contributor
  • 2075 Views
  • 2 replies
  • 2 helpfuls

Resolved! Yearly Reminder of Reviewed Knowledge article

Hello Everyone. I was given a task , having issues figuring it out. 1.As a knowledge manager/owner/author , i must receive a yearly reminder email to review the article from the day it was published .If article requires update send a weekly reminder ...

Linda Eju by Tera Contributor
  • 2806 Views
  • 4 replies
  • 1 helpfuls

How to create a change from case table which is in scoped application and linking that change to change request field on a Case table ??

I want to create normal change and standard change from the Case table which is in the customer service application. I want the same user experience as how change is behaving on the incident form. So I have modified the out of the box  change Ui acti...

Praneeth8 by Tera Contributor
  • 2006 Views
  • 1 replies
  • 0 helpfuls

Resolved! Use data sources instead of tables.

Hi, Can you please explain this in simple terms? DEVELOPER TIP: Use data sources instead of tables. If a data set changes, developers only need to modify the data source not all reports using the data source. Regards Suman P.

Scripting Alert, Info, and Error Messages

Hi!i was wondering if someone can help me to understand better what is the difference between gs.addMessage and gs.alert??I want to use the gs.addMessage for the users, and the gs.alert for the admins.Can i get a simply example to better understandin...

svizcaino by Kilo Contributor
  • 13603 Views
  • 8 replies
  • 3 helpfuls

Resolved! Walk-Up experience - customizing "Create Incident"

Hi all -- I'd like to tweak the "Create Incident" UI action-- to set the assignee of the interaction as the assignee of the incident.  However, I can't seem to find the object creating the incident. It is not part of the UI action, that's just a conf...

Resolved! Ability to export list of installed, paid applications in instance

I would like to export a list of applications that are installed and paid. I can get the list when I go to System Applications > All Available Applications > All and then select under Filters, I select the following:Listing type = ApplicationsObtaine...

Community Alums by Community Alums  
  • 3547 Views
  • 5 replies
  • 6 helpfuls