NEW HR COE CONfiguration with record producer issues

[MelissaPeterson]

Hello community,

We recently activated a new HR COE. Upon COE activation, we continued to create a new simple HR service. While the service is up and running, we have been experience multiple issues with the service including:

-auto assign -Round Robining Assignments

-Unable to post comments/work notes.

We have reviewed the service, and form, and are unable to locate the issue triggering this. 

-We have the COE activated

-Table configured.

-HR service configured.

-Record Producer configured.

We have never experience this with the existing COE and record producer services.

[Susan Britt]

@MelissaPeterson - I know this is an older post, but wanted to see if you found your answers.  If not, I can assist with these issues and point out some other things to look for with new COEs.

[MelissaPeterson]

-)Thank you so much for your thoughtfulness and willing to help! We did resolve the issue, thankfully.