ITSM Mobile Agent plugin
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‎01-16-2024 08:47 AM
I recently downloaded the plugin ITSM Mobile Agent which has the 'My work' launcher screen. I can see a navigation section called 'Approvals' on the backend but I don't see any such screen called 'Approvals' on 'My work/ page under section 'Other work'. Any help is appreciated.
Thanks in advance.
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‎01-26-2024 09:59 PM - edited ‎01-26-2024 10:00 PM
Hi @varunsanjay2007 ,
If I understand right, you are not seeing approvals under either my work or the Other work? correct?
If so, you need to manually add .
GOTO to - sys_sg_icon_section.list form application navigator and search for the screen with display name - Other work and open this.
once you open it, you can Screens, where you can add an "approvals" screen there! ensure you are in "ITSM mobile agent" scope
PaulSylo
Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !