Used an old method of Redirecting users to Portal, now my instance is broken
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12-18-2023 10:50 AM
Community, please help! I attempted to test the redirection of non-role users to the ESC portal by creating a system property named, glide.entry.loggedin.page_ess with a value of /ESC. The result of this property was such that ALL users were being redirected to the ESC portal, not just non-role users. I promptly deleted the system property, but the issue persisted. We attempted to follow the instructions to fix redirection, laid out in this KB article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0746730. But the issue persisted. Also attempted to recreate the system property named, glide.entry.loggedin.page_ess, except using /SP for the value, but the redirect persisted to the ESC portal. It appears to be stuck on ESC for ALL users! Help!
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12-18-2023 10:52 AM
....also I did attempt to use the correct method of redirect: (sys property: glide.entry.first.page.script ) but that didnt fix the issue either.