I have a dashboard with a List visualization of CI Relationship (cmdb_rel_ci) and I'm adding filters. In the List viz of CI Relationships (cmdb_rel_ci) I display Parent, Parent.Class, Type, Child, Child.Class. 5 fields and 4M+ rows. I want to fil...
Good Day, Can you duplicate a dashboard from legacy to the Platform Analytics environment? If so, how would I go about doing so?
Hi Everyone, Has anyone encountered an issue when multiple data sources are configured (same table) with a column time series visualization, and the same metrics, the Y-axes aren't combined? I'm noticing in my organizations instance, the Y-axes are a...
We are trying to come up with a way to track user activity based on their license, primarily itil and business_stakeholder. We have basically narrowed our options down to:Building a custom application that would get usage information from system tabl...
Is there a way to reset this step in the training course and start over? I can't get mine to validate and it's giving me the same pie chart report error that a lot of others are getting.
When attempting to filter a list on a dashboard in Platform Analytics (Zurich), I see that one of the columns has a button to 'Open panel' to filter the column, but nothing happens when I click it. Is there something I need to configure first for the...
In Platform Analytics dashboard, I notice there is a new feature called "Show column filtering" on List Visualization. I want to know if I can change the default query type of string fields from "contains" to "is" like in the image ? My instance vers...
Hi All,I am trying to map a field in a Breakdown for Performance Analytics. The challenge I am facing is shown in the attached screenshots.In the dashboard filter, I am able to dot‑walk successfully. For example:problem.originTask.Incident[Table].cal...
All,I am working in a new company environment and have a user who created a visualization. When he selects the add new widget to the dashboard. his dashboard does not appear in the list. help
On the new Zurich Reports dashboard, when working on any other tab besides the first on the left, when I close a task, it reverts to the 1st tab not the one I was working in. When working on the previous version, it reverts to the same tab I was work...
Hi community I would like to understand how to report of CSATs please. How can I see the following:1. List of surveys grouped by score.2. Tickets that the survey is related to.3. User that submitted the tickets. If you can point me to the tables and ...
Hi all,I'm trying to create a PA widget that will display the Average duration of a specific department to resolve the ticket.I'm confident that I set up the Data collection correctly, I'm messing somehow with the indicator, automated, and Source.The...
Hi. I'm currently trying out platform analytics but have found some limitations, especially for the simple list data visualization. It seems like it's no longer possible to create a simple list visualization based on a database view? But only on a ta...
Hey everyone, I'm working as Product Owner over our company's new Reporting and Analytics initiative, and am looking for a discrete list of reports and dashboards that are available out of the box to help our business partners utilize available repo...
Hi All, How can I change the owner's name for any dashboard as an admin?I am not finding an option.can someone please help me out? Thanks
