Import sets are a wonderful tool for importing data from various sources, but one tiny mistake in the data or the transform map can lead to an entire data set being corrupted. With no straightforward way to revert the changes, we need to resort to...
In order to prevent accidently querying ServiceNow using a malformed encoded query implement following 1. Create a system property glide.invalid_query.returns_no_rows with value as true. 2. Add validation in your scripts to check if encoded query is...
If same session is maintained and if there are slow running transactions then ServiceNow returns 202 = Postman / integration has exceeded number of requests that can be processed using single thread. If new / same session is used and if there are sl...
The following piece of code determines and returns the node which a specified user is logged into. How to use: Replace variable username by the user IDExecute as background script / fix script (function () { var username = 'admin'; //sys_user.u...
Background: I was looking for a solution on how to read html tags without using DOM in a perfect way for a long time. By using Regular Expressions, you can do almost everything. We will now see an example where anyone can think of using the Regular ...
Open Flow Designer Faster - Utility I was using flow designer extensively these days for designing the integration process, approval processes, and or fulfillment process. So, I thought to create a small utility to open flow designer with a singl...
This video covers this API https://developer.servicenow.com/dev.do#!/reference/api/tokyo/rest/cmdb-instance-api#cmdb-POST-instance Video :
Hi All, Recently we had a requirement to send emails outside our client environment or to third party vendors. As well as, the assignee of the ticket should be able send emails manually. So, all these requirements lead us to use 'Email Client' funct...
How to create priority lookup definition for cases. Switch your application scope to customer service management. 1. Create data lookup table as child table to dl_matcher. 2. Add 3 columns, impact, urgency and priority. 3. Use incident data loo...
Question How to identify workflow context from active cluster transaction Answer
Windows can run applications in a special mode called "Elevated". This is part of the Windows User Account Control (UAC) and enables users to do most of their work with their standard permissions to reduce the impact of possible malware, but then ca...
Summary This article details how to make a page public upon creation and how to make an already existing page public. The bottom section of the page, adding the ACL, is required to make the page public. Make sure not to skip those steps. Creating a p...
I recommend bookmarking this article so that you are automatically notified by email when changes are made by me.If you miss any content, please leave it as a comment and I will add it to this article. Table of Contents What is Advanced Work Assig...
Mid Server script and binary payload for sending Wake On Lan magic packet to wake up a CI. This example works on Mid Servers deployed on 64bit Linux hosts. Script can be invoked via Flow Action Run WoL Command which accepts as parameter:reference to...
This article is the result of the following question I posted a few weeks ago: https://community.servicenow.com/community?id=community_question&sys_id=a17ef59edbf09910ca6fdb85ca9619fd Scenario Imagine you have your custom table My Table which incl...
Hello Everyone, I would like to share one of my work that might helpful to my fellow ServiceNow colleagues i.e. integration between ‘Microsoft SharePoint’ and ‘ServiceNow’. It can be used to transfer data between ‘Microsoft SharePoint’ and ‘ServiceNo...
I have been observing this requirement from various MSPs or other clients who have multiple Service Portals implemented and would like to restrict users from accessing one or more portals (i.e. user who belong to another company or a specific group) ...
1. Create Folder2. Copy Attachment to Drive3. Copy Drive Files Pre-Requisite: Knowledge of Flow Designer and Actions is required Set up the Google Drive Spoke : Set Up Google Drive SpokeOnce you install the spoke, you will be able to view all the ava...
I recommend bookmarking this article so that you are automatically notified by email when changes are made by me.If you miss any content, please leave it as a comment and I will add it to this article. Table of Contents What is the App Engine Mana...
Many customers launch their Citizen Developer (CD) programs with an initial focus on democratizing their Service Catalog. This is a great start for a budding citizen developer as most users are familiar with using the catalog. And due to the more s...
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