Stories View

[Sandeep Thomas]

I use both the PCR view of Story and the Agile Story view. the link in the email opens the story to my last used view. i cannot work with PCR stories when i have the Agile view set. it is kind of a pain to switch it back and forth, i was wondering if the view can be set in the link in the email

[Musab Rasheed]

Hello,

Please write view rule to fix this

https://docs.servicenow.com/en-US/bundle/sandiego-platform-user-interface/page/administer/navigation-and-ui/task/t_CreateAViewRule.html

Regards

[Aman Kumar S]

Hey,

You can set that in the email link by adding below lines

&sysparm_view=your_view_name&sysparm_view_forced=true

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂