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Expert Feedback Loop issue : not returning any data

Expert Feedback Loop issue : not returning any dataIn Expert Feedback loop, I am still getting the landing page where it says"There isn’t enough data yetEither we’re still aggregating your users’ data, or you don’t have access to the data on this ins...

Virtual Agent REST API

Hi, I am working on Virtual Agent integration using Virtual Agent API, when I am trying the following REST API https://instancename.service-now.com/api/sn_va_as_service/bot/integration using Rest API Explorer, the response body is giving success mess...

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Resolved! Virtual agent API output parameters

Hi Experts,Is there a possibility to send out the Interaction sys_ids to the 3rd party chatbot via outbound response from VA API?The 3rd party chatbot requires to hit the attachment API in servicenow (in case of an attachment transfer), for which it ...

Resolved! Customize Virtual Agent wait message

Hi All, Can anyone guide me on how we can customize the wait message - "Your response was sent to the app"  which comes up while the VA is processing the Input provided by the user ? TIA Regards, Sathya R 

Sathya10 by Tera Expert
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