Content engagement dashboard
- UpdatedAug 1, 2024
- 1 minute read
- Xanadu
- Employee Center
Content analytics displays data visualizations of engagement metrics for content published to the portal or Now mobile app in the Content Engagement dashboard.
Dashboard overview
The Content engagement dashboard displays metrics for user engagement, such as content views, reaction icon clicks, comments, and replies to comments. For more information, see Content engagement
| Visualization | Description |
|---|---|
| Total engagement over articles posted | Number of reactions and comments/replies by day |
| Unique views | Number of unique views by day |
| Reported content | Lists content items with reported comments. |
| Reported comments | Lists reported comments. |
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Use the Activity Configuration form to do a basic configuration or an advanced configuration for an activity.
- Activity Configuration Detail form
Use the Activity Configuration Detail form to specify which records you want to retrieve from a table when certain conditions are met for a basic activity configuration.
- Approvals experience reference
Use the following reference information for better approval experience.
- Block content form
Block content form
- Browser Extension for Employee Center forms
The Browser Extension for Employee Center forms provide information about various configurations required to set up the extension.
- Campaign overview and Campaign analytics dashboards
Content Analytics collects data on user interactions and generates visualizations to help campaign managers determine the effectiveness of campaigns.
- Components installed with Employee Center Pro
Several types of components install with the activation of the Employee Center Pro plugin, including user roles and tables.
- Components installed with Content engagement
Several types of components are installed with activation of the Content engagement plugin, including tables, user roles, and scheduled jobs.
- Components installed with Content Experiences
Several types of components install with the activation of the Content Experiences [sn_cd] plugin, including tables, user roles, and scheduled jobs.
- Components installed with Content Publishing
Several types of components install with the activation of the Content Delivery [com.sn_content_delivery] plugin, including tables, user roles, and scheduled jobs.
- Components installed with Content Governance
Several types of components install with the activation of the Content Governance [sn_cg] plugin, including tables, user roles, and scheduled jobs.
- Components installed with Content Analytics
Several types of components install with the activation of the Content Analytics [sn_cda] plugin, including tables, user roles, and scheduled jobs.
- Connected Content form
Use the connected content form to associate content to the topics in your taxonomy.
- Content Analytics dashboards
Content Analytics display data visualizations for portal data collected in the default tracking profile.
- Content Library Overview dashboard
Content analytics displays data visualizations of performance metrics for content published to the portal or Now mobile app in the Content Library Overview dashboard.
- Default Employee Profile Header Configuration record
The default Employee Profile header configuration record contains the following field values.
- Employee Center widgets
You can use base system widgets as-is in your Employee Center or clone them to suit your own business needs.
- Employee Profile form
An option in the Employee Profile configuration that provides a list of employee profile fields.
- Employee Profile Header Configuration form
Use the Employee Profile Header Configuration form to create a header for a profile.
- Employee Profile Portal Configuration form
Use the Employee Profile Portal Configuration form to configure the profile for a service portal.
- Employee Profile upgrade scenarios
After upgrading Employee Profile to version 11.0.3, the profile pages on all portals are updated based on the following scenarios.
- Enhanced Requests Experience forms
The forms provide information to set up the Enhanced Requests Experience.
- External Link form
Use the External Link form to create an external link.
- Featured Content form
Use the featured content form to mark the associated connected content as featured content for a topic.
- Feedback Analytics dashboard
Track all your feedback responses with the Feedback Analytics for portals, email, Virtual Agent, kiosks, and Now Mobile .
- Feedback configuration form
Description of the feedback configuration form fields to target a portal for feedback responses.
- Feedback definition form
Description of the feedback definition form fields to curate the experience and service feedback widgets in the portal pages.
- Footer form
Use the Footer form to create a new footer that you want to appear in the Employee Center or Employee Center Pro.
- Footer Menus form
Use the Footer Menus form to create a new footer menu that you want to appear on your Employee Center or Employee Center Pro.
- Guided Self-Service reference
Use the following reference information for the Guided Self-Service functionality.
- Link content form
Link content form.
- Menu Item form
Use the Menu Items form to configure the items for the More menu on the Employee Center header.
- Configuring translation for Content Publishing after upgrade
Content Publishing supports multi-lingual content creation by enabling content managers to easily change the interface language and request content translation through the Localization Framework.
- Notification content form
Notification content form
- Employee Profile Overview section form
The overview section form enables you to configure a section on the Employee Profile UI.
- Properties installed with Content Experiences
The Content Experiences [sn_ca] plugin adds properties that determine how a campaign runs related to scheduled jobs and performance.
- Properties installed with Content Governance
The Content Governance [sn_cg] plugin adds properties that determine how many records to show in the Content Operations dashboard.
- Properties installed with Content Publishing
The Content Publishing [com.sn_content_delivery] plugin adds the following properties that are designed to control how scheduled jobs work in relation to notifications, to-dos, and communities.
- Quick Link form
Use the Quick Link form to create a new quick link and specify the content type for the quick link.
- Standard banner and icon sizes
Use the following sizes for the banner and icons for optimal portal performance.
- Tab widget mapping form
You can use the tab widget mapping form to display widgets on a tab and control their visibility.
- Taxonomy form
Use the taxonomy form to create your own taxonomy for the Employee Center portal.
- To-do content form
Use the To-do content form to add to-dos to your portal page.
- Topic form
Use the topic form to create topics for the new or cloned taxonomy.
- User Criteria form
Add a user criteria record to decide which users, roles, and groups can access a quick link.
- User Criteria output
User Criteria output based on Available For and Not Available For values.