All other Xanadu fixes

The Xanadu release contains important problem fixes.

Xanadu was released on August 01, 2024.

• Build date: 07-27-2024_1019
• Build tag: glide-xanadu-07-02-2024__patch0-07-16-2024

Important:

For more information about how to upgrade an instance, see ServiceNow Upgrades.

For more information about the release cycle, see the ServiceNow Release Cycle.

Note:

This ServiceNow AI Platform major family release is now available in ServiceNow's Regulated Market environments. For more information about services available in isolated environments, see KB0743854.

For a downloadable, sortable version of the fixed problems in this release, click here

All other fixes

Problem category	Problem	Short description
Access Control	PRB1685081	The business rule 'Check group member privilege' is present when it should have been removed
Access Control	PRB1592670	The 'Session invalidator' job runs and invalidates an older session, causing instance unavailability
Access Control	PRB1717869	The ACL 'asmt_assessable_record' [read] uses the ITIL role instead of the ITSM/CMDB fine-grained roles or using a combined condition
Access Control	PRB1718132	Conditions don't work on a read 'ui_page' type ACL rule
Access Control	PRB1718210	snc_access_control generates many 'Session invalidator -<USER>' entries on the sys_trigger table
Access Control	PRB1728431	sys_security_acl_role records are created after installing the 'Explicit roles' plugin that has empty sys_scope and sys_package fields
Access Control	PRB1735671	A user can't view variables on reports with Business Stakeholder/ITSM roles
Access Control List (ACL) Rules	PRB1713026	tableLevelACLAllow throws an error for a few tables on an instance
Access Control List (ACL) Rules	PRB1729095	An ACL name is overwritten with an asterisk (*) on the load of an ACL form when glide.ui.choices.show_missing is false
Activity Stream	PRB1755658	Downloading attachments from an activity pane in Agent Workspace kills the browsing tab in Chrome, Firefox, Edge
Activity Stream	PRB1748492	The journal tile in now-activity-stream-connected doesn't pick up the correct language after language preference gets changed
Activity Stream	PRB1709271	The user is unable to select email hyperlinks in the Activity Stream of Service Operations Workspace (SOW)
Activity Stream	PRB1743075	After Washington DC upgrade, the work notes show extra line breaks
Activity Stream	PRB1736287	If multiple templates are applied, the activity stream composer and form field fail to sync
Activity Stream	PRB1694567	An error message appears in the logs when a task is created on configurable workspaces
Activity Stream	PRB1725845	Text in the 'Comment' section clears on entering text in the required 'Work notes' section
Activity Stream	PRB1763824	A space/line break is observed in UI15's activity stream for emails
Activity Stream	PRB1734763	When @ mentioning someone, removing the first word results in a 400 error on workspace
Activity Stream	PRB1738631	Posting plain text comments and work notes doesn't clear compose text on a case and task
Activity Stream	PRB1754987	The background color of work notes is not yellow when the Next Experience UI is disabled
Activity Stream	PRB1697171	Email details links are not read correctly by the screen reader
Activity Stream	PRB1722795	glide.ui.html.editor. contextmenu=false doesn't work for HTML fields on an activity stream
Activity Stream	PRB1726314	Scrolling should be fixed to not display all the Document Object Model (DOM) elements
Activity Stream	PRB1733485	Emails created from an activity stream using 'Reply All' and 'Reply' don't work as expected on UI16
Activity Stream	PRB1736171	When a record is accessed in the workspace during activity stream processing , 'SEVERE *** ERROR *** Unparseable date:' displays
Activity Stream	PRB1739271	Email content loses its formatting when long text is used within a table row in Vancouver
Activity Stream	PRB1757111	The user preference for the side by side compose settings aren't saved when creating new records
Activity Stream	PRB1760804	The user avatar is not visible for attachment activity entries on configurable workspaces
Activity Stream	PRB1733920	User preference for the 'Compose' settings is not saved when creating records
Activity Stream	PRB1763981	Activity Streams need a maximum length to guard against tables with excessive audit relations
Advanced Work Assignment	PRB1735889	Avoid duplicate awa/work_item message accumulation on resubscribe
Advanced Work Assignment	PRB1735007	AWA assigns multiple cases, exceeding the maximum Agent capacity
Advanced Work Assignment	PRB1745788	isLiveAgentAvailable isn't working for domain-separated instances when the requestor and the agent are in different domains
Advanced Work Assignment	PRB1707250	Slow query from the AWA work item repository 'getWorkItemsForAgent'
Advanced Work Assignment	PRB1702695	A utilization condition interferes with queue routing decisions
Advanced Work Assignment	PRB1712555	The Advanced Work Assignment (AWA) group queue's priority table is out of synchronization
Advanced Work Assignment	PRB1720565	For the interactions that are closed with the state set as 'closed abandoned' due to a transfer fail, the state reason isn't populated
Advanced Work Assignment	PRB1727244	Live updates that happen after saving a form but before snFormDataConnected retrieval completes aren't factored into the form after the save completes
Agent Assist	PRB1726805	The cursor jumps around
Agent Assist	PRB1734162	Agent Assist requires multiple attempts at hitting 'Enter' to search in Service Operation Workspace
Agent Assist	PRB1745339	In Service Operations Workspace's Agent Assist, the 'flag' option is present even though 'disabled' suggesting is 'true' for the Knowledge Base
Agent Assist	PRB1769967	Users are unable to add 'Only Knowledge' articles on Agent Assist
Agent Calendar [Legacy]	PRB1736903	The Agent is not allowed to create a meeting
Agent Calendar [Legacy]	PRB1757720	The business rule 'Restrict only one Primary Work schedule' prevents inserting 'Other' type agent work schedules for one user with a primary work schedule
Agent Chat	PRB1734421	An agent's second chat window appears empty after the agent closes the first chat window
Agent Chat	PRB1753757	The chatbot hover-over text is in the incorrect language
Agent Chat	PRB1762590	Promoted topics text does not show in bold format after a Washington DC upgrade
Agent Chat	PRB1733013	The summary card has a missing i icon on the chat panel
Agent Chat	PRB1736749	Avatar initials and the agent-side chat window show inconsistent Initials depending on differences between the user ID and user name
Agent Chat	PRB1771911	Agents who leave themselves available don't get signed out after closing the 'Workspace' tab
Agent Chat	PRB1752938	When creating an interaction, a refresh browser pop-up window opens unless the user selects the Cancel button
Agile Development	PRB1742974	A story with a 'Short description' between 35 and 42 characters causes an overlap of UI Actions and Close Form (X/Cross) button in Agile Board modal
AI Search	PRB1743942	A search profile is updated by a non ais_admin
AI Search	PRB1732660	The AI Search 'All' tab count does not match the number of returned results
AI Search	PRB1734185	Exact match is skipped if a user hits 'Enter' very quickly
AI Search	PRB1772860	Messages are sent over Asynchronous Message Bus (AMB), but the geniusResultsTemplates are null and errors when running genius results through Entity View Action Mapper (EVAM)
AI Search	PRB1687420	There's an inaccurate click rank recorded when late binding security is applied in AI Search
AI Search	PRB1724666	AI Search-enabled portal returns inactive catalog items for suggested results
AI Search	PRB1745648	Some of the CSS variables for theming AI Search in Service Portal no longer work
AI Search	PRB1622116	AI Search shows the catalog when the user doesn't have access with the subscriber plugin installed
AI Search	PRB1716502	AI Search (AIS) failover replication recovery shouldn't reprocess multiple 'no block' AIS events for the same data source stats
AI Search	PRB1746727	External Content Suggestions from Non-search based suggestions don't open a URL
AI Search	PRB1726781	New translation is not indexed
AI Search	PRB1730043	There's a discrepancy in card type between triggered and clicked Genius Results (GR)
AI Search	PRB1730209	An entire article's body displays when hovering over an article in the search results on Employee Center
AI Search	PRB1734894	An AI Search's 'Source Preview' link is incorrect for tables that don't have the 'sys_class_name' column
AI Search	PRB1686165	Global search groups results appear in a different order intermittently
AI Search	PRB1699235	AI Search Widget, when used in Portals, does not provide Windows High Contrast Mode Focus Indication
AI Search	PRB1699352	When there are multiple categories in the Service Portal AI search list, screen readers don't announce the name of the category as the user navigates to a result under it
AI Search	PRB1712183	Refreshing the page of global search results sends 2 search requests
AI Search	PRB1713687	AI Search in Service Portal suggests items that aren't available to the user due to the user criteria
AI Search	PRB1714472	A user can't create AI search field settings for fields with names of a length greater than 40 characters
AI Search	PRB1722030	Facets are encoded incorrectly when there's multiple sources
AI Search	PRB1724955	Updates to ais_genius_ result_configuration.request_ processor_script aren't applied when the update set is committed
AI Search	PRB1726532	Search fails if the department's parent column is anything other than the same department
AI Search	PRB1726710	Cascade update events are still created when an indexed source is set to false
AI Search	PRB1726721	'Recently viewed suggestions' display the Description field even though the model returns aisearch_teaser_title
AI Search	PRB1727056	Domain-separated user criteria isn't honored by AisCatalogItemQuery
AI Search	PRB1727142	The range facet isn't displaying for late-binding indexed sources
AI Search	PRB1728608	An aria label for the clear{} button isn't translated
AI Search	PRB1729952	ingestSingleRecord causes a record to be deleted, as the filter check on an indexed source is case-sensitive
AI Search	PRB1737451	Upon upgrading, global search is missing when hash-map based upgrade optimizer is used
AI Search	PRB1737517	AIS Init should reindex datasources asynchronously when AIS is already initialized
AI Search	PRB1747038	Action payload mapping data in the UI is different than in the XML
AI Search	PRB1748854	No results for any search terms are returned on global, search portal, and ESC
AI Search	PRB1748983	Sorting a list doesn't work in Service Portal
AI Search	PRB1758639	When using a screen reader, the focus indicator does not advance past the first entry when attempting to scroll through the list of recent searches
AI Search Assist	PRB1732784	Attachments in the search results break the AI Search Assist widget's pagination (Up/Down arrows)
AI Search Assist	PRB1734491	An external URL isn't displayed for a content item using AI Search Assist
AI Search Assist	PRB1765456	How-To template articles do not render body content in the 'Create incident' contextual search in Employee Center
AI Search Glide	PRB1578586	User criteria late binding and early binding contradict access when the category level is not available
AI Search Glide	PRB1594303	Incremental updates aren't working for dot-walked reference fields
Analytics Hub	PRB1718540	In Analytics Hub, there's an issue displaying a week's numbers in the French language
Analytics Hub	PRB1739877	The pa_admin role cannot add a comment to the Analytics Hub
Analytics Hub	PRB1763326	In Performance Analytics, the 'Cancel' (x) icon in the search isn't aligned correctly
Application Install Engine	PRB1768085	Overriding glide.cache.hard_references can cause the dependency cache to be garbage collected when upgrading to Washington DC
Application Install Engine	PRB1695862	sys_ui_view and sys_ui_form records are not deleted when the change is published to AppRepo from Source and the app is installed on the Target
Application Install Engine	PRB1716980	UI form sections in app packages delete the default view instead of deleting the targeted view
Application Install Engine	PRB1723518	A portal taxonomy record's Active field is set to false when users install EC Pro
Application Install Engine	PRB1735394	When the App Operation Queue Health Monitor (scheduled job) is missing or inactive the Application Operation Queue doesn't execute
Application Install Engine	PRB1740567	Installing a global application results in a skip to review for a record with no claim in the package, but a base claim exists on the instance
Application Install Engine	PRB1743934	Activating plugins using the new application manager logs as 'system', whereas the old manager logs as the user who activated the plugin
Application Manager	PRB1719552	AppClient displays a 'pending' state even when the application successfully installs
Application Manager	PRB1681825	The user observes a '404 page not found' error after closing a pop-up from the repair modal
Application Manager	PRB1723206	sn_appclient.apps_last_sync_time property changes are being tracked in update sets
Application Manager	PRB1728977	Buttons on an application manager page don't show text with theme builder in Next experience
Application Manager	PRB1737218	When using Application Manager to review application updates, an error occurs when trying to review the list of Customized Files for a customized application
Application Manager	PRB1736510	An admin user isn't able to install a framework app when app updates of only framework apps are shipped from store
Application Manager	PRB1719299	When installing an application with a large number of dependencies, the batch installer returns '414 URI too long'
Application Manager	PRB1722187	Studio Git is switching branches and not automatically discarding ACL changes as expected based on the rights of the developer
Application Manager	PRB1734718	The search results for already installed applications are incorrect
Application Manager	PRB1754629	The 'Proceed to Update' option does not appear, even though there are app updates under some products
Application Manager	PRB1756440	The 'Attachment' script include had accessibility changed from 'All Application Scopes' to 'This Application Scope Only'
Application Navigator	PRB1716876	'*** ERROR *** NavigatorHistory No such column: ui_type' appears when the sys_ui_navigator_history table doesn't have the 'ui_type' column
Application Navigator	PRB1750960	It is difficult for screen-reader and keyboard-only users to navigate a page when the 'All' menu is pinned
Application Portfolio Management	PRB1729500	In the new Application Manager, the 'Install Details' pop-up can have the 'Demo Data' check box checked by default
Application Portfolio Management	PRB1715173	Application Portfolio Management (APM) Performance Analytics issue
Application Portfolio Management	PRB1715689	Application services associated with SDLC components are not shown in TPM lifecycles view
Application Portfolio Management	PRB1720559	The sn_apm_generate_assessments page isn't adjusted to support the 'Dark' mode properly
Application Scoping	PRB1667466	Business Logic Flaws in Application Scoping
Application Scoping	PRB1687716	Users can edit metadata in private scopes since the sys_store_app license change
Appointment Booking	PRB1740485	Availability API throws an error when selecting a calender icon from a walk-up record producer
Appointment Booking	PRB1756203	Month and day are not translated in the appointment booking modal
Appointment Booking	PRB1758818	Appointment tasks aren't assigned immediately after booking
Appointment Booking	PRB1773412	When submitting a record producer with an appointment booking configuration, 'Appointment window is no longer available. Please select another appointment' displays
Approvals	PRB1729612	There's a performance issue when querying a sc_req_item when the request is deleted for a Stage field
Archive Rules	PRB1762255	Archived approvals aren't displaying because of a broken ACL
Archive Rules	PRB1732196	The RefCopyJob doesn't complete if the table doesn't have records
Archive Rules	PRB1693969	Glide.db.archiving .max_consumer_workers is not immediately honored when it decreases
Assessments	PRB1770524	An ACL isn't functioning correctly because of a syntax issue
Assessments	PRB1733138	When the assessment response in grouped and attestation is minimized the dependent fields are not displayed when it is expanded back
Assessments	PRB1748845	Assessment is submitted with mandatory fields when submitted through Printer Friendly Version
Asset Management	PRB1723307	SAM Foundation code is present in the 'Base Asset Management' business rule
Asset Management	PRB1757504	Some thumbnail attachments for pc_hardware_cat_item get ZZ_YYZZ_YY prefix in attachment table
Asset Management	PRB1701884	The original transfer order stays 'Work In Progress' even though 'Transfer Order Return' is initiated and completed
Asset Management	PRB1714849	On Asset Workspace, the important actions count is incorrect in domain-separated instances that have domain visibilities
Asset Management	PRB1717913	UI actions under the Asset Management application use the ITIL role instead of the ITSM fine-grained roles
Asset Management	PRB1738355	The Vendor Management Workspace Renew button is not functional
Asset Management	PRB1742587	CIs created without a manufacturer and model link to 'Unknown' models, but models with a manufacturer entered may get used, adding that to the model name
Asset Management	PRB1757082	The Requested For field on a 'Reclaim Asset' catalog item is not set to required
Asynchronous Message Bus (AMB)	PRB1738465	AMB cluster synchronizer can fail to start when it encounters an invalid channel name
ATG - Glide Interfaces	PRB1762735	Italian stopwords are not removed from the 'Visualization' tab when training a workflow clustering definition
ATG - Glide Interfaces	PRB1735703	Update 'Fix ITSM Predictor Results' fix script to make it more generic to set finalOutputValue as per predictedOutput value type
Attachments to Records	PRB1733053	The 'Remove' and 'Rename' options aren't available on an Employee Document Management (EDM) attachment
Attachments to Records	PRB1737426	Unable to attach .ics file extension to records
Attachments to Records	PRB1739760	Loading an XML attachment in an XMLDocument2 object via GlideScriptableInputStream does not work as expected
Attachments to Records	PRB1761911	There's an issue with encryption when attachments are copied from a task to a requested item
Audit History	PRB1740373	Deleting records on old sys_audit shards results in inserts into the current sys_audit tables and leads to disk growth
Authentication	PRB1718457	The login component in UI builder doesn't redirect the user to Single Sign On
Authentication	PRB1742755	Security Assertion Markup Language (SAML) single sign-on (SSO) log in fails for MultiSSOv1 during an upgrade to Washington DC
Authentication	PRB1713173	There's a user mismatch error that occurs due to a camelcase difference between the user_name in sys_user and the received user_name in the OpenID Connect (OIDC) response claim
Authentication	PRB1726569	glide.basicauth.update _last_login_time, which sets the last log in time of users, also updates sys_updated_on, sys_updated_by, and sys_mod_count
Authentication	PRB1732623	IMAP access tokens are expiring during an upgrade
Authentication	PRB1751459	Some messages displayed on the password change screen are not translated into Japanese
Authentication	PRB1756765	The Now Login widget does not show the language picker
Automated Test Framework (ATF)	PRB1717536	Setting a value in the select2 element fails on a Service Portal page
Automated Test Framework (ATF)	PRB1760564	Missing test data in the parameterized test will fail the suite and leave it in a 'Running' state
Automated Test Framework (ATF)	PRB1761012	When a child transaction is terminated by memory watcher, the root tracker remains running
Automated Test Framework (ATF)	PRB1729292	An embedded list that's present in a form causes a test with 'Validate Related List Visibility' to fail
Automated Test Framework (ATF)	PRB1710308	A large snapshot causes a test to succeed
Cache	PRB1709933	Cache synchronization doesn't work on restarted nodes for catalogs that get updated after the node restart timestamp
Cache	PRB1709834	The cached scriptable API still queries for inputs during decision table evaluation
Cache	PRB1724751	sys_choice causes cache issues when the number element values are large
Cache	PRB1741630	Role cache has stale entries in a scenario where one node caches a non-existing role and another node imports that role via XML
Cache	PRB1744271	If attempting to populate a large map from the database takes longer than 5 seconds, another thread could enter and attempt to do the same thing, causing multiple threads to create separate large hash maps and memory pressure
Case and Knowledge Management for HR Service Delivery	PRB1735647	When a catalog item title is long, the 'Edit' icons aren't visible and a user must zoom out to see them
Case and Knowledge Management for HR Service Delivery	PRB1756562	Unnecessary 'sys_scoped_admin_acl_inheritance' records on the non-sys_metadata table 'sys_attachment'
Case and Knowledge Management for HR Service Delivery	PRB1760617	The 'Query' business rule should add a bypass for the system user
Case Management	PRB1725822	'Find Agents' shouldn't include non-ITIL assignment groups
Case Management	PRB1746238	The New button from the 'Publication' related list should be removed
Case Management	PRB1750553	The Account and Contact field data often disappears upon updating the case
Catalog Client Scripts	PRB1734165	The g_user method is not working for a catalog item pop-up
Change Management	PRB1702068	Identify a Dynamic CI group from common CIs added into the 'affected CIs' of the task
Change Management	PRB1727062	The 'Conflict' calendar in Scheduling Assistance displays an error
Change Management	PRB1742266	The 'Change - Unauthorized - Review' flow is missing
Change Management	PRB1746451	The default value of glide.approval_engine.change_task is still 'Process Guides', which is deprecated and should not be used
Change Management	PRB1747938	The Change Advisory Board (CAB) workbench blocks one hour for CAB meetings that are scheduled for less than one hour
Change Management	PRB1754593	When com.snc.change_management. change_model.hide and com.snc.change_management. change_model.type_compatibility are true, the change request is redirected two levels when a change request is created
Change Management	PRB1756173	Approving a change record via the CAB Workbench without providing a comment in the pop-up modal still creates an activity for comments in the sysapproval_approver record
Change Management	PRB1759338	The calculated risk score updates the impact in the database during risk/impact evaluation, kicking off a new transaction and resulting in incorrect messaging
Change Management	PRB1768653	When creating a change request, the 'State' of tabs is confusing to visually impaired users
Change Management	PRB1768655	Change models' buttons are read out incorrectly when using JAWS
Change Management	PRB1772868	If users use HTML syntax in 'Change Model' templates, users are unable to create a change request through change models
Change Management Collision Detector	PRB1718631	The Conflict Status reverts back to 'Not Run' if the Assessment State is skipped
Client Scripts	PRB1745770	'showFieldMsg' of 'On change client script' disappears quickly on workspace
Client Scripts	PRB1724306	The setvalue for a check box variable differs between the UI and the record after using the Back and Forward button in the browser
Client Scripts	PRB1759330	The client script 'WS1 UEM Open new tab for assist' does not trigger
Client Scripts	PRB1714508	g_form.submit() client-side code in workspace isn't allowing the 'promise' functionality using .then() in the code
Client Scripts	PRB1759667	g_form.setReadOnly for 'link', 'script', and 'client_script' in the header and footer (sp_header_footer) doesn't work
Client Software Distribution	PRB1762221	Client Software Distribution (CSD) 1.0 software revoke issue
Cloud Encryption	PRB1740559	With quorum control on, if there is an error creating the Quorum Control Request record, throw the exception and prevent the dare_key_request from being stuck in processing state
Cloud Provisioning and Governance	PRB1633842	After Cloud Provisioning and Governance (CPG) to 'Patterns Migration Cloud Discovery' still launches Cloud API (CAPI) orders, causing a performance impact
Cloud Provisioning and Governance	PRB1729820	There's multiple performance issues with AWS Cloud Event processing
Cloud Provisioning and Governance	PRB1716781	Exception handling is incorrect when provisioning takes a long time
Cloud Provisioning and Governance	PRB1540112	When a user name has Japanese Strings, the tag value becomes garbled
Cloud Provisioning and Governance	PRB1707089	The Data Center doesn't load due to a large number of records in the 'Storage Volume' related list being associated with the data center, causing the execution time to max out
Cloud Provisioning and Governance	PRB1770243	Discoveries triggered from Cloud.account via DiscoverNow don't trigger the infra patterns
CMDB CI Class Manager	PRB1730839	When the scope of global ACL records is changed to 'Global Customization - Upgrade Plan', REST API throws a '403 Forbidden' error
CMDB CI Class Manager	PRB1669983	The Basic Info page takes ~5 minutes to display in the first attempt and re-run takes ~35 seconds
CMDB Data Manager	PRB1717464	The condition filter count, 'records match condition' link, and 'Preview' list in CMDB Data Manager may use an incorrect retirement definition
CMDB Data Manager	PRB1758088	Archive tasks with CI counts above 1,000 may error out and not archive the full list
CMDB Data Manager	PRB1709874	CMDBRetirementScriptableApi .getFullEncodedQuery API throws ArrayIndexOutOfBoundsException
CMDB Data Manager	PRB1729974	Dependent CI deletion tasks don't have attachment for deleted CIs
CMDB Data Manager	PRB1668702	The display name in cmdb_rel_type table is not the combination of the parent descriptor and child descriptor when the language is Japanese
CMDB Data Manager	PRB1693656	The life cycle field and value calculated column does not respect children values in the CMDB hierarchy
CMDB Data Manager	PRB1727234	The 'Dependent CI Deletion' policy doesn't accept customization of subflows
CMDB Data Manager	PRB1729909	Users can't remove policy descriptions when editing a policy via CMDB Data Manager
CMDB Identification and Reconciliation	PRB1732983	Fields being compared for 'no-change' during an insert can cause payload values to not be set on those fields
CMDB Identification and Reconciliation	PRB1733575	There's a broken default script coming from the cert_audit's table's default_value for a script field, which makes cert_audits unable to run
Code Signing	PRB1722766	A database safe override property without a safe value is skipped during upgrade
COE Legacy Family Component	PRB1753063	The Asia/Almaty timezone continues to display as UTC+6 since March 1st, 2024 on the calendar UX component
Communities	PRB1727794	There's slowness when opening a topic consisting of many, around 2400, forums in communities
Communities	PRB1754041	User community profiles are not removed when a user is deactivated
Communities	PRB1761664	After cloning the community_create_event page, the DIV 'create-event-container' is hidden by default and does not appear
Communities	PRB1774977	The 'Featured' tab in a community user profile displays text from other tabs
Community Service Portal	PRB1744322	The short description of the Knowledge title is not displayed in the Community search result
Condition Builder	PRB1777164	Change Advisory Board (CAB) workbench displays an extra backslash in the Planned start date field
Condition Builder	PRB1750793	There's an incorrect label in the 'is one of' comparison type
Condition Builder	PRB1722622	A filter in Workspace shows sys_id in place of the variable name
Condition Builder	PRB1593149	A dot-walking component sticks in a loading state when selecting variables
Condition Builder	PRB1611325	A new condition builder is not working correctly for the Other date field type
Condition Builder	PRB1716021	addEncodedQuery changes the URL query from 'Not like' to 'Does not contain'
Condition Builder	PRB1689206	Users should be informed to press the right arrow to open a dot-walk expanded list
Condition Builder	PRB1690879	The Amount field is wiped off in the condition builder in workspace view
Condition Builder	PRB1718166	The filter for a configuration item pop-up search isn't working in Service Operations Workspace
Condition Builder	PRB1718773	A permissions label that's associated with a radio button isn't announced by a screen reader
Condition Builder	PRB1738408	Filter conditions 'is more than' and 'is less than' do not work as expected in the Platform Analytics Workspace
Configuration Management Database (CMDB)	PRB1538972	CMDB Query Builder has high memory utilization with queries containing operator nodes
Configuration Management Database (CMDB)	PRB1751775	Reduce the writes to the cmdb_datasource_last_update table
Configuration Management Database (CMDB)	PRB1748280	Incorrect log message 'Stopped processing partial payloads.' even where there are no partial payloads to process
Configuration Management Database (CMDB)	PRB1666448	Life Cycle API allows the creation of Duplicate Stages/Statuses
Configuration Management Database (CMDB)	PRB1687147	Custom life cycle mapping doesn't work as expected
Configuration Management Database (CMDB)	PRB1701048	CMDBTASK creation sends duplicate notifications
Configuration Management Database (CMDB)	PRB1565197	When the business rule 'Sync Ops Status for CMDB CI' is customized, the legacy fix script that created it completely ignores any updates
Configuration Management Database (CMDB)	PRB1673894	CertificationProcessing uses too much memory and performs very slowly
Configuration Management Database (CMDB)	PRB1689097	There's a color contrast failure for a selected item under the 'ciModel.do' page
Configuration Management Database (CMDB)	PRB1708243	The default semaphore is impacted due to a large number of application service records in cmdb_ci_service_auto while running the job 'Calculate App Services Missing Data'
Configuration Management Database (CMDB)	PRB1708303	The number of CIs in the 'svc_ci_assoc' table do not match the number of CIs in the result of the encoded query in the related Dynamic CI group's CMDB group
Configuration Management Database (CMDB)	PRB1709507	The 'Sync Ops Status for CMDB CI' business rule isn't working as expected when the language is Japanese
Configuration Management Database (CMDB)	PRB1743081	Unused index on the cmdb_datasource_last_update table
Configuration Management Database (CMDB)	PRB1754898	Improve the health jobs scoring in domain separation
Configuration Management Database (CMDB)	PRB1508482	Partial payloads merge causes MULTIPLE_DEPENDENCIES error
Configuration Management Database (CMDB)	PRB1669388	Only Istanbul or later instances should have 'Ready' and 'Retired' operational status values 5/6, but language packs add all the choices
Configuration Management Database (CMDB)	PRB1732485	The data manager archival policy fails if trigger_type is anything other than 'Interval'
Configuration Management Database (CMDB)	PRB1734920	Dark theme doesn't show the icons properly on CMDB CI Services
Configuration Management Database (CMDB)	PRB1741163	The 'Sync Managed By Group from CI Class' script action is not batched
Configuration Management Database (CMDB)	PRB1688963	Reverse Sync Choice duplicates
Configuration Management Database (CMDB)	PRB1709386	The 'Relationship editor' page fires two identical pagination requests on each Next pagination click
Configuration Management Database (CMDB)	PRB1714712	The 'Modify Relationship' pop-up in the 'Dependency' view is left-aligned in Utah and Vancouver, but is center-aligned in Tokyo
Configuration Management Database (CMDB)	PRB1719623	The legacy CI relations' formatter doesn't link to the correct task lists when in 'tree' mode
Configuration Management Database (CMDB)	PRB1722001	Reconciliation rules aren't letting users update an empty value in attributes
Configuration Management Database (CMDB)	PRB1722636	The widget 'Cloud Requests Tabs' uses the ITIL role instead of the ITSM/CMDB fine-grained roles or using a combined condition
Configuration Management Database (CMDB)	PRB1725941	The CMDB Workspace record page's 'CI timeline' component fails to load when there's too many audit history records
Configuration Management Database (CMDB)	PRB1730333	On service recalculation, dependent application services are deleted
Configuration Management Database (CMDB)	PRB1730795	Identification and Reconciliation Engine (IRE) simulator/the identifyCIEnhanced API returns a NO_IDENTIFIER_KEYS error in an insert scenario for a dependent item
Configuration Management Database (CMDB)	PRB1731438	Multisource records should be cleaned up when multi-source for non-CMDB is turned off
Configuration Management Database (CMDB)	PRB1732243	The 'Enforce 1-1 reverse mappings' business rule prevents reverse sync=true for different legacy fields, which should be allowed
Configuration Management Database (CMDB)	PRB1734586	Hardware servers that aren't in an 'Application Service' report don't display servers that have a relationship to services that aren't classified as an 'Application' service
Configuration Management Database (CMDB)	PRB1735603	Reconciliation definition mappings (cmdb_reconciliation_ definition_mapping) don't get added to an update set
Configuration Management Database (CMDB)	PRB1747749	The custom batch size property for data managers does not work as expected
Configuration Management Database (CMDB)	PRB1749714	After a CI is deleted in accordance with the delete policy, cmdb_ci_state_ management_task_to_ci still retains a reference to the deleted CI
Configuration Management Database (CMDB)	PRB1749921	When a CI is inserted, its life cycle values are set to the default value instead of being derived from legacy values
Configuration Management Database (CMDB)	PRB1750915	Incorrect behavior in base instance client script 'Clear begin and end'
Configuration Management Database (CMDB)	PRB1754392	Record.java queries items from sys_dictionary, which are available in the table descriptor cache
Configuration Management Database (CMDB)	PRB1754547	The 'Sort by' list on the CMDB Query Builder page only sorts as descending
Configuration Management Database (CMDB)	PRB1757075	While adding new life cycle mapping, the UI does not let the user select 'None' as a subfield value
Configuration Management Database (CMDB)	PRB1757510	As per CSDM, CI relationships from business application to the application service should be 'Consumes::Consumed By', but when a user creates an application service in CSDM, it shows 'Consumed by :: Consumes'
Configuration Management Database (CMDB)	PRB1761907	Domains should be validated before persisting into the cmdb_health_processor status table
Configuration Management Database (CMDB)	PRB1773826	onBefore and onAfter scripts don't work when initialized from setRun() and when the data source is null
Configuration Management Database (CMDB)	PRB1736182	Multi-source code updates records with the same sys_updated_on through multiple DB updates
Connect Chat	PRB1692098	An influx of queries on live_group_member causes a high CPU load on a DB server
Contextual Search	PRB1747453	The article navigation shows as 'HOME/Null' in Washington DC
Contextual Search	PRB1731850	The 'Related Search' results header overlaps with the search results
Contextual Search	PRB1746563	Login events are created for users when 'Search As' is initiated
Continual Improvement Management	PRB1718946	The script include 'CIMUtil' uses the ITIL role instead of the ITSM/CMDB fine-grained roles or using a combined condition
Continual Improvement Management	PRB1753753	Common Information Model (CIM) Indicators don't respect glide.system.locale
Contractor Management	PRB1729666	Questionnaire image upload error for contractors on mobile app
Core Platform	PRB1707194	xmlstats.do and/or PortScanGlideServiceStatusProvider hits port 80 on service endpoints beginning with https
Core Platform	PRB1425002	Reference fields that are referencing a Date/Time field get converted to GMT when a record is saved
Core Platform	PRB1644827	There's errors when committing an update set that creates a child table with a Function field
Core Platform	PRB1758692	NativeRecordMutex should not consider domains during 'get' or 'release'
Core Platform	PRB1594189	Decompiling JavaScript to pass compiled functions, as strings can lead to high memory churn
Core Platform	PRB1696571	A node's scheduler changes to 'any' from 'specified' after node restart
Core Platform	PRB1704668	A node log is missing the SessionID and txID in the localhost log, causing an incorrect date format
Core Platform	PRB1705439	Non-thread safe operation
Core Platform	PRB1763492	The expression cache size increases to up to 1GB due to some scheduled jobs that are calling script includes with large sized JSON data to process
Core Platform	PRB1642006	A list doesn't sort by rating properly when adding filter conditions for knowledge articles
Core Platform	PRB1718789	The 'Show Log Entries' UI action isn't displaying the corresponding log
Core Platform	PRB1735417	GlideJellyContext's parser cache (fParserStack) may retain a lot of states
Core Platform	PRB1741869	Delegation clean-up should not have an end date if the delegation is already ended
Core Platform	PRB1744149	The Security Assertion Markup Language (SAML) transform map has a gs.log statement
Core Platform	PRB1754999	'_log_table' is included twice in the 'sys_outbound_http_log' message exported by Log Export Service
Core Platform	PRB1760524	The IP normalization job fails if there are any blank values in the field being normalized
Crew Operations	PRB1758968	Error when changing the crew leader 'Access to API 'setWorkflow' from scope 'sn_fsm_crew' has been refused due to the API's cross-scope access policy'
Crew Operations	PRB1763496	Reassigning the crew leader to a different crew member results in a crew with 2 duplicated crew leaders in the Dispatcher Workspace
Crew Operations for Dispatcher Workspace	PRB1764931	When the user sets the Needs crew field to false and saves, duplicate WOT cards appear in the calendar of the Dispatcher Workspace
Critical Security Update Manager (Family Release)	PRB1733701	The 'Enable 3DES Deprecation' link is broken in Security Center > Critical Updates
Currency Administration	PRB1746302	When updating a record via GlideRecord, the reference amount updates are based on the latest currency rate even if the input/session amount has not changed
Customer Operations for Customer Service Management	PRB1749397	Unexpected behavior while configuring the form layout for the customer_account table in the default view, but not for other views
Customer Operations for Customer Service Management	PRB1711621	There's an issue with the 'Primary Contact' association in the 'sn_customerservice_ m2m_asset_contact' table
Data Archiving	PRB1743164	Record estimate times out upon selecting a recalculate estimate in the archive destroy rule
Database Indexes	PRB1694114	Creating a unique index on sys_user(sys_id, active) can lead to data loss in sys_user table
Database Indexes	PRB1699808	Allow the creation of indexes with online setting in an 'Enterprise edition' database
Database Persistence	PRB1732151	Using TableDescriptor.isValid or GlideRecord.isValid to check if a string is a table fills up the Table Descriptor Cache with things that are not tables causing an Out of Memory (OOM) error
Database Persistence	PRB1760592	Prepared queries are not formed correctly on Rotation Tables
Database Persistence	PRB1714908	GlideAggregate queries against table rotations generate incorrect results
Database Persistence	PRB1739880	Ignore forcePrimaryKeyOrdering for 'TS' queries
Database Persistence	PRB1514936	Union replacement isn't adding the table alias in the 'ORDER BY' value, causing the platform to not apply the union replacement
Database Persistence	PRB1643974	A general data exception error detected by the database occurs when a report uses a 'more than' condition on the Date field
Database Persistence	PRB1749083	On migration, an automatic activation of the 'Low connection' mode should be turned off
Database Persistence	PRB1757110	On a Glide upgrade from Vancouver to Washington, there's an error
Database Persistence	PRB1670286	A query does not direct the user to the gateway database for tables with long table names
Database Persistence	PRB1688148	StorageColumnResetter causes table locking when deleting columns while it inserts null data
Database Persistence	PRB1736307	GlideRecord methods jsFunction_updateMultiple and jsFunction_deleteMultiple should guard against query conditions with invalid field names
Database Persistence	PRB1742990	Typo observed in the deleteDuplicates fix script
Database Persistence	PRB1747247	Use DropTmpTablesJob to clean orphaned update staging tables
Database Persistence - Data Access	PRB1763146	If GlideFilter has a new query (NQ) to add multiple conditions, it generates different JavaScript from the same encoded query
Database Persistence - Data Access	PRB1647519	Localhost logs do not print 'MySQL thread id' in local host logs
Database Persistence - Data Access	PRB1777345	Out of memory (OOM) Error due to domain separation plugin installation
Database Persistence - Data Access	PRB1734995	Nodes are restarted due to an out of memory error
Database Persistence - Data Access	PRB1730026	'0' should be returned on a record addJoinQuery for an email to a case
Database Persistence - Data Access	PRB1744977	Creating a function field through sys_dictionary incorrectly creates a storage alias metadata for the field
Database Persistence - Data Access	PRB1751743	Parsing the FromItem type '[SubSelect]' isn't supported
Database Persistence - Data Access	PRB1766707	Reference fields to child tables of third-party contract (TPC) hierarchies with names prefixed with 'ref_' produce an invalid SQL
Database Persistence - Data Access	PRB1781863	If a column is stored in the CMDB partition, the RLQuery related list condition isn't working
Database Persistence - Data Management	PRB1723302	ArchiveJob incorrectly updates record_estimate upon exception
Database Persistence - Data Management	PRB1737526	The 'Update' UI action for the sys_dm_delete table does not work correctly if the user has set the Date Format (in the user table) to yyyy-MM-dd.
Database Persistence - Data Management	PRB1713164	In TableCleaner, if a rule is active during the restart, the rule is skipped for 2 days post the node restart
Database Persistence - Data Management	PRB1733299	CloneDBAPI().getExcludeStatements fails at exclusion with an error: 'sys_term02.sys_class_name doesn't exist'
Database Persistence - Data Scale	PRB1734637	A newly added node on an instance has '{}' added to the glide_build_tag and some of the node has a null/empty glide_build_tag
Database Persistence - Data Scale	PRB1718003	UNION statement changes in Utah for Oracle instances impact execution times
Database Persistence - Data Scale	PRB1671297	Review whether more tables need to be added to TableCheckpointExclusionList
Database Persistence - Data Scale	PRB1731352	The likelihood of dropping critical messages needs to be reduced
Database Persistence - Data Scale	PRB1744444	Do not retry timed out read replica queries on the primary database
Database Persistence - Data Scale	PRB1752213	The replication lag throttler pauses at 4 hours 41 minutes when the longest lag detected was 11 minutes
Database Views	PRB1730383	Records are missing in the database views with Function fields
Data Certification	PRB1742248	The base instance email template 'certification.task.reminder.inserted' is not populating the cmdb_ci.URI_REF while sending the notification
Data Certification	PRB1735000	closed_at of cert_task isn't updated when the record is closed a second time
Data Collection for Oracle Global Licensing and Advisory Services for Software Asset Management	PRB1743059	After downloading the Global License Advisory Services (GLAS) Data Collection zip folder, users observe the Windows error 'Windows cannot open the folder and zip file is invalid'
Data Filtration	PRB1768454	In Vancouver's data filteration, IP filter criteria provided in the subject condition isn't considered
Data Privacy (Classic)	PRB1759020	Plugin 'sn_dp_store_app' adds a new field level ACL which prevents access to fields of table sys_filter
Data Privacy (Classic)	PRB1732467	An incorrect message is shown when scheduling user-based jobs when a primary reference isn't set
Data Privacy (Classic)	PRB1772904	When scheduling the 'Data privacy' job with input for a column more than the allowed character length of the column in sys_dictionary, the job errors out
Decision Table (Family)	PRB1758837	An imported reference record is not honored after saving for some restricted roles
Declarative Actions	PRB1695335	The Configuration Item field filter condition doesn't get applied to the pop-up modal
Declarative Actions	PRB1707531	A list's grouped actions appear as secondary even when they're configured to be primary
Declarative Actions	PRB1754553	Declarative actions throw a 'JSONObject['value'] not found ' error if the variable editor is added to the form
Declarative Actions	PRB1759017	There's an error on some builds
Declarative Actions	PRB1767497	Declarative actions aren't working with a random key in the payload definition
Declarative Actions	PRB1767859	Server script list actions on Configurable Workspace are executed multiple times when the list has a filter
Demand Management	PRB1770378	The UI action Submit Demand's name causes issues on Automated Test Framework (ATF) and the Platform API
Demand Management	PRB1732855	The Edit button appears on the 'Idea details' page, but selecting it does not save the content
Demand Management	PRB1754035	The 'Approved Start Date' background color does not change to white until the form is saved
Demand Management	PRB1768990	Activity logs aren't captured when a demand task is created from a workspace
DevOps (Family)	PRB1769655	The Performance Analytics job '[DevOps] Daily Data Collection' fails due to 'could not execute query'
Discovery	PRB1726066	The vCenter Cloud probe is triggered every time the web server (http.https) is determined as open
Discovery	PRB1661511	Metaspace runs out of memory during the transaction /PatternDesignerManager.do
Discovery	PRB1713075	There are no entries in the itom_lu_discovery_mapping table
Discovery	PRB1712133	Large Table Handling (LTH) warning in queryPrivAffinity in the business rule 'Insert Discovery Affinity & Cred Aliases' when cmdb.name is null
Discovery	PRB1702370	Cloud Discovery is marked completed after the validate accounts pattern completes
Discovery	PRB1752501	Different certificate checks between VMWareVCenterVMTagsProbe and VMWarevCenterVMsProbec / cVMWarevCenterDatastoresProbe
Discovery	PRB1636480	When manually overriding the '_getCIs' in deletion scripts, related entries are not cleaned from non-stale CIs
Discovery	PRB1668660	Some discovery pattern logs do not have statuses set if the status returns 'Mixed'
Discovery	PRB1714427	In the existing functions for finding TCP connections, pfiles is not returning a lower number of TCP connections than the number of TCP connections opened in the server
Discovery	PRB1733245	If a virtual machine (VM) is converted to a template in vCenter, then discovery creates a new cmdb_ci_vmware_template record and the old VM record isn't marked as retired
Discovery	PRB1736034	Pattern log messages duplicated for multipage payload
Discovery	PRB1742222	The 'Probe to Patterns' migration gets stuck for Windows due to excessive logging when there are many records in the network adapter table
Discovery	PRB1759521	An exception in DiscoveryIDSensor can cause the 'started' count to be incorrect in discovery_status
Discovery	PRB1611015	SMIStorageServer sensor does not remove or mark stale old storage volumes for storage servers
Discovery	PRB1635588	Error 'Invalid UUID' when creating a new cloud operations schedule using uppercase UUID
Discovery	PRB1686698	Cloud MID selection is not working as expected
Discovery	PRB1701762	Invalid data is being populated in TCP Connections for Unix
Discovery	PRB1706081	When an Agent host is a member of a windows workgroup, FQDN parsing fails and the hostname includes the workgroup name
Discovery	PRB1715437	There's a typo in the process classification 'Nginx'
Discovery	PRB1721760	Non-host items from partial payloads are inserted into discovery_device_history
Discovery	PRB1729133	The Solaris Application Dependency Mapping (ADM) probe executes part of a commented line as if it were a full command
Discovery	PRB1730011	The snapshot-based delete strategy isn't working well with logical datacenter (LDC) batching
Discovery	PRB1731277	If a user has the 'Discovery Admin' role with elevated privileges activated, the 'Cloud Discovery' page isn't loading
Discovery	PRB1732051	FileBasedDiscoverySensor doesn't handle wildCardPaths properly
Discovery	PRB1734170	When a CI has multiple IP addresses and when those IPs are part of different discovery schedules, then the discovery status triggered via the CI 'Discover now' UI related link gets stuck
Discovery	PRB1735766	Application Dependency Mapping (ADM) creates a 'Depends on::Used by' relationship to remote address listening on a loopback interface
Discovery	PRB1739753	Credentials-less discovery is not working for AWS Master / Member via MID profile scenario or accessor role scenario
Discovery	PRB1740533	Too many retired VMs can cause a sensor error when processing VMware - vCenter Datacenters
Discovery	PRB1743219	True up Licensing App v3.4.0
Discovery	PRB1755084	SNMP OID records still have a broken reference to a deleted 'Generic Host' classifier
Discovery	PRB1759950	The DiscoveryCloudConfig datacenter 'getter' function does not check if the region it receives IP data from is active, resulting in Shazzam touching IPs which were not intended
Discovery	PRB1761955	Discovery doesn't recover on an SSH socket idle timeout when using Maverick SSH
Discovery	PRB1764379	There's Windows Management Instrumentation (WMI) query failures in pattern debugger that carry over to subsequent WMI query steps, affecting debug usability
Discovery Probes and Sensors	PRB1760828	The MID Server script include 'CimQuery' does not work as expected
Document Management	PRB1750158	Workspace document viewer is unable to render PDFs with the content type application/pdf;charset=UTF-8
Document Management Services	PRB1740264	There's an incorrect default sys_service_endpoint URL and issues with handling error codes for failed requests properly
Document Management Services	PRB1637082	HTML to PDF generation throws a 'PDFGenerationService: Index 1 out of bounds for length 1' error
Document Management Services	PRB1756312	Related lists should not be exported when glide property is set to false
Document Management Services	PRB1678512	Non-admin users are unable to generate a PDF from HTML
Document Management Services	PRB1757005	Workspace List's PDF export doesn't honor glide.pdf.max_rows when querying for records for export
Document Viewer	PRB1747952	Document viewer is not showing the document name for jpg and png type files
Edge Encryption	PRB1729586	There's a resource leak in EdgeLatencyAPI
Edge Encryption	PRB1730076	A phantom error is logged from an inappropriate execution of an Edge rule
Edge Encryption	PRB1737568	Edge encryption configurations aren't applied when creating a case within HR Agent's workspace
Edge Encryption	PRB1763202	The long running business rule 'Calculate key status' is triggered multiple times and causes the edge proxy to stall from starting up
Email Notifications	PRB1732389	Translated Notifications are sent in a delay
Email Notifications	PRB1726155	There should be support for Gmail's one-click unsubscribe feature
Email Notifications	PRB1715483	A pagination spinner at the end of a notification is always on
Email Notifications	PRB1723145	In a workspace, selecting 'Reply All' on a received email sets only one of the recipients as 'To:'
Email Notifications	PRB1771175	Post-Washington DC upgrade, an email template isn't applying the Assigned field when sending an email
Email Notifications	PRB1715280	Duplicate email IDs are added after selecting 'Reply all' via the email client
Email Notifications	PRB1726824	Email filters run repeatedly
Email Notifications	PRB1730423	If the value of a content-type is a quoted string, emails aren't recognized as e-signed
Email Notifications	PRB1732093	There's a discrepancy in behavior when sending emails to users with turned off email notifications on devices between Service Operations Workspace (SOW) and the native workspace UI16
Email Notifications	PRB1746013	Email templates are not available for interview records for an HR case
Email Notifications	PRB1762409	When the Mandatory field of a notification is checked, users still do not receive the notification
Embedded Help	PRB1742478	The table in Embedded Help does not display properly in Firefox
Embedded Help	PRB1748376	When changing the arguments to /sp in the Service Catalog module, a 400 error is thrown
Employee Document Management	PRB1764655	The Move attachment button is not loading topic details in UI16
Employee Experience Framework	PRB1719474	The path separator of a topic path is missing in Hebrew translations after updating the topic name
Employee Service Center	PRB1738643	Approving Knowledge Articles causes an error, 'Content cannot be associated to the same topic more than once.'
Employee Service Center	PRB1728117	End impersonation does not work as expected on the portal when a user is impersonated from a user with elevated privileges
Employee Service Center	PRB1735683	Knowledge articles favorites are displaying the incorrect version of an article
Employee Taxonomy Framework	PRB1731660	An error occurs when publishing a knowledge article associated with multiple topics
Employee Taxonomy Framework	PRB1726526	The 'Connected Content' display value isn't updated when a Catalog Item name changes
Employee Taxonomy Framework	PRB1739682	Unable to add more than two featured content items after changing the system property taxonomy.content. featured_content_limit to 10
Employee Taxonomy Framework	PRB1755519	Catalog items with no catalog mapping are not filtered by the taxonomy content configuration
Entity View Action Mapper (EVAM)	PRB1747238	Now-data-row inner content overflows when the container has a padding or margin
Event Management	PRB1735920	A test connection on pull connectors gives an undefined error
Event Management	PRB1740996	Connectors without debug parameters fail and throw an error that 'isDebug' is not defined
Event Management	PRB1626676	If a payload sent is empty or invalid, a request fails on getting events in the Event Management default rest, which API Add logs don't indicate
Event Management	PRB1674744	Event rule regex designer does not support '\' character
Event Management	PRB1701487	Conflict between base instance Subflow 'Create Incident' and base instance business rule 'Sync CI with Affected CIs'
Event Management	PRB1712416	The re-opening of an 'Alert' group (primary alert) doesn't re-open the related incident in a domain separated instance
Event Management	PRB1719307	An unexpected sys_ui_related_list item is added when users install the Event Management plugin
Event Management	PRB1725183	The 'Priority' tab on the em_alert table displays the priority to be '0' for certain alerts when glide.system.locale is 'nl.NL'
Event Management	PRB1732558	The 'Insights Explorer' page is found empty after selecting the UI action 'Open in Insight Explorer' on certain alert anomalies
Event Management	PRB1732824	The self health alert isn't created for all duplicate hashes
Event Management	PRB1733215	If priority_group is part of the filter, Alert Management Rules (AMR) doesn't process for some alerts
Event Management	PRB1735071	Memory protections are needed in the 'Connected Business Services' impact calculation
Event Management	PRB1739212	Event binding failure for a node with double spaces
Event Management	PRB1745041	The Service Operation Workspace 'Open alerts' list has inefficient conditions
Event Management	PRB1768322	The short description isn't filled during the creation of virtual alerts for tag-based groups
Event Rules	PRB1688527	The old 'Event Rules' form view should be blocked
File Signature Normalization	PRB1749282	The 'Find Normalization Suggestions' job has an extremely long runtime
Finance Service Management (Legacy)	PRB1738329	Base instance UI actions throw an error on domain override on the table 'itfm_budget_task'
Financial Management	PRB1743328	An expense line is not generated for all mapped applications
Fixed List Queries	PRB1721024	Users are unable to create a record on a fixed query list
Flow Designer (Family Channel)	PRB1744936	The Admin cannot deactivate a read-only flow
Flow Designer (Family Channel)	PRB1747210	After upgrading to Washington DC, a new sys_hub_snapshot was not created for the 'Create Catalog Task' action
Flow Designer (Family Channel)	PRB1731825	SetFlowVariables won't increment if its present loop with a timer is set after that flow logic
Flow Designer (Family Channel)	PRB1755867	Saving flow stages is throwing an internal server error
Flow Designer (Family Channel)	PRB1713385	Flow Designer action step icons are removed from sys_attachment after cloning
Flow Designer (Family Channel)	PRB1737097	Error in logs 'com.glide.script.RhinoEcmaError: Cannot read property 'length' from null'
Flow Designer (Family Channel)	PRB1729404	There's a warning for subflow, PAD, and DATA_STREAM_ACTION: 'Flow Element is of unknown category'
Flow Designer (Family Channel)	PRB1733023	Flows don't work for catalog items using an 'if' condition with the user input field
Flow Designer (Family Channel)	PRB1738138	A sys_trigger_runner_mapping record that's updated and combined with a flow deletion or activation isn't collected by an update set
Flow Designer (Family Channel)	PRB1738330	The 'Make Decision' result of order IDs is not displayed with the real values, but rather with a truncated message
Flow Designer (Family Channel)	PRB1750937	Flows become read-only when feature access is enabled
Flow Designer (Family Channel)	PRB1757305	Errors while trying to use the transform functions of flow designer as a delegated developer
Flow Designer (Family Channel)	PRB1757401	Users are unable to get the flow preview when testing with a Flow Designer role
Flow Designer (Family Channel)	PRB1698998	Exceptions other than ProcessAutomationException are not being handled
Flow Designer (Family Channel)	PRB1713552	The user preference 'showDraftActions' causes an issue and should be removed
Flow Designer (Family Channel)	PRB1715010	Repeat triggers aren't functioning as expected
Flow Designer (Family Channel)	PRB1723249	The plugin 'com.glide.pad.core.runtime' causes excessive 'Process Automation Event Handler' jobs to be recreated
Flow Designer (Family Channel)	PRB1727712	In the flow output, a name isn't auto-populated when users fill in the label
Flow Designer (Family Channel)	PRB1731548	A level value isn't entered when a user tests the flow about MetricBase
Flow Designer (Family Channel)	PRB1733976	In Flow Designer, users are unable to add REST API headers that have a '-' in it
Flow Designer (Family Channel)	PRB1734105	Flow Designer generates warnings when opening
Flow Designer (Family Channel)	PRB1736329	A subflow doesn't display completed steps on a nested 'For each' loop
Flow Designer (Family Channel)	PRB1736753	Ghost (non-commented) GR records are unable pass to subflows
Flow Designer (Family Channel)	PRB1742679	For 'Save As JSON, the 'Submit Catalog Item Request' action with a catalog item with variables goes into the waiting state
Flow Designer (Family Channel)	PRB1744954	Performance degradation in Dynamic Template when selecting a record on a glide list object
Flow Designer (Family Channel)	PRB1716852	The 'Recompile' API uses an outdated snapshot to generate the latest snapshot
Flow Engine	PRB1751604	When creating a change from the playbook 'Playbook for Changes' in CSM Workspace, an error occurs
Flow Engine	PRB1725467	Flow operation view times out due to orphaned sys_flow_report_doc records
Flow Engine	PRB1763738	A 'For-Each' loop under 'Else' terminates prematurely, causing a null point error
Flow Engine	PRB1758414	If the trigger condition's field value is set from another subflow, a flow isn't triggered on the update of a record
Flow Engine	PRB1781775	The FlowCallbackExecutor callback throws a null pointer exception
Flow Engine	PRB1747447	Users observe an issue when async HTTP is called inside a child subflow
Form Controller	PRB1731381	In an issue record page, 'Activity' and 'Setting' sections display as empty
Form Controller	PRB1761801	A page is unresponsive when opening a list that is part of an activity stream in a legacy workspace
Form Designer	PRB1719316	Form Designer can unexpectedly auto-create a label override (sys_documentation) for an extension table when duplicate labels exist
Form Templates	PRB1760565	The 'Undo changes' link on applying a template disappears when a user hovers over it
Form Templates	PRB1739995	Reference Qualifier applies to template_value.reference in Workspace but not in Platform view
Form Templates	PRB1740403	The Number field is populated to edit when creating and applying incident templates from the Service Operations Workspace
GlideRecord	PRB1714230	When using dot walk fields, system logs SEVERE *** ERROR *** loadRow failure will be generated
GlideRecord	PRB1738303	Unexpected behavior for date/time fields, every update is captured in audit without an old value and the new value is being updated to the same value as before
GlideRecord	PRB1732249	Double escaping occurs and breaks a query when carets and forward slashes are both used
GlideRecord	PRB1736736	GlideRecordSecure.update does not update values when a document ID is dependent on an invalid field
GlideRecord	PRB1762359	GlideRecord get() with an invalid field name returns a record from the target table, even with glide.invalid_query.returns_no_rows enabled
Google Maps OOB integration	PRB1733649	'Map' pages aren't loading for Google Maps API Version 3.55
GraphQL API	PRB1604366	The user is unable to set their preference to dark theme for OSP agent (snc_external)
GraphQL API	PRB1745262	AsyncSerialExecutionStrategy doesn't handle throwables correctly
GRC Platform Plugins	PRB1748143	Adding a related list action doesn't work on a Vancouver instance with new form controller changes
Guided Application Creator	PRB1664046	Issue with '&' character in scope- Example 'Order management for Telecom, Media and Tech'
Guided Tours	PRB1748595	Autolaunch tour doesn't start when the user refreshes the page after the tour is started
Guided Tours	PRB1722731	A guided tour aria-label isn't translated for non-English languages, which causes an issue when using a screen reader
Guided Tours	PRB1726992	Guided Tour steps on the Employee Center header are positioned slightly to the left of the configured location
Guided Tours	PRB1729295	VoiceOver isn't announcing the label for 'Tours' menu items from the primary navigation menu
Guided Tours	PRB1737729	Unable to save settings that the user does not want in the Planning Console Guided Tour
Hermes (Family)	PRB1770566	Revoking IPKI certificates throws a JS error
Hermes (Family)	PRB1734239	In a replication set with fully activated producer and consumer, not all records are replicated and seeding becomes stuck with a stack trace
Hermes (Family)	PRB1748050	Hermes is installed but not configured
Hermes (Family)	PRB1755317	Topic Inspector fails to load consumer group info when 'subscribe by pattern' is used in consumer client
Hierarchical Lists	PRB1603968	Concatenated strings cause grammatical errors in Japanese
Horizon Component Library	PRB1663860	Typing in a long compose text field causes a scroll to the top
Horizon Component Library	PRB1733120	The 'Customer activity' page loads slowly in a workspace
Horizon Component Library	PRB1727953	A workspace page sticks when trying to move from 'Home' to 'List' on the landing page
Horizon Component Library	PRB1740271	Service Operation Workspace navigation icon tabs do not have a visible focus indicator
Horizon Component Library	PRB1750876	The UI Builder 'Date-time' component partially displays data in the system's preferred language, but not in the user's preferred language
Horizontal Portal Capabilities for Customer Service	PRB1745441	Input comments are cleared when adding an attachment in the CSM ticket page
Horizontal Portal Capabilities for Customer Service	PRB1765258	A list name can't be updated properly via the 'My list filters' widget when the data load time exceeds 1000 milliseconds under 'csm_my_lists' page
HR Service Delivery	PRB1772519	After upgrading to Vancouver, COE Security has different behavior
HR Service Delivery	PRB1726178	The selection box for HR PDF templates isn't working when on the 'Mark Signature Blocks' page
HR Service Delivery	PRB1726645	When creating a new Evidence record the Parent field is set to 'Empty' and is not auto-populating
HR Service Delivery	PRB1734098	The rich_description field destroys the table structure when submitting any item from the portal
HR Service Delivery	PRB1710767	The dynamic filter 'One of My Assignments' doesn't work with a Granular Delegation
HR Service Delivery	PRB1718216	Playbook's activity order isn't working in Agent Workspace
HR Service Delivery	PRB1725924	An HR Task Description is not populated after marking the HR Checklist task type as Completed
HR Service Delivery	PRB1733328	The sn_hr_core.impersonateCheck property impacts scheduled reports
HR Service Delivery	PRB1739141	The Summary Report UI action is using hardcoded pdfName and cannot overwrite it because ERDocTemplatesUtils is read-only
HR Service Delivery	PRB1744663	Bulk Case Creation is stuck after updating a user segment more than twice
HR Service Delivery	PRB1748144	Images pasted in Rich description of the HR Case during case creation appear as broken images to the user
HR Service Delivery	PRB1757704	The Topic Detail and Topic Category fields are not auto populating after selecting HR service
HR Service Delivery	PRB1702511	The rich_description field is truncated if the '^' sign or '=' sign is added to the field in HR scope
HR Service Delivery	PRB1704171	There's a client-side issue on an HR task 'Form' page when selecting the HR task type
HR Service Delivery	PRB1707722	In the 'Glance' view, the office location isn't updated when sn_hr_core_profile is created
HR Service Delivery	PRB1709857	An error message not translated for the setAbortAction method in the business rule
HR Service Delivery	PRB1714909	There's an issue with the 'Resubmit Approvals' UI action
HR Service Delivery	PRB1722548	A user with the sn_hr_core.manager role is unable to mark signatures in an HR PDF template
HR Service Delivery	PRB1728268	Archiving HR records is removing the attachments, causing even admin users to not be able to see the attachment on archive HR records
HR Service Delivery	PRB1730983	The COE field in HR Agent Workspace is highlighted in red even though it's been populated with a value
HR Service Delivery	PRB1734937	Attachments aren't copied to an HR case from a chat
HR Service Delivery	PRB1735207	Some script includes in Human Resources have a core scope without a caller restriction
HR Service Delivery	PRB1736121	HR Employee Relations (ER) admins aren't able to add or update the Collaborator field on an HR ER case
HR Service Delivery	PRB1739949	Employee Relations has broken UI action behaviors
HR Service Delivery	PRB1739950	When creating an employee document in HR Agent Workspace, HR agents are presented all user profiles for a given name rather than just user profiles that have an associated HR profile
HR Service Delivery	PRB1739969	The Employee Relations case table is not auto-populated on the evidence form
HR Service Delivery	PRB1741522	The hr_Utils._cancelRequestedItems API may incorrectly update records with an empty parent
HR Service Delivery	PRB1743184	Once the attachment is uploaded for some documents, the document owner admin user is not able to view or download the uploaded document
HR Service Delivery	PRB1744431	The 'Before Update' business rule addInfoMessage() appears twice in HR Agent Workspace
HR Service Delivery	PRB1744978	Slowness when trying to open requests in a new tab in the portal
HR Service Delivery	PRB1753439	Internal server error 500 on HR Agent Workspace when the user cannot view the opened_at field on HR cases
HR Service Delivery	PRB1755082	Missing translation for error messages
HR Service Delivery	PRB1757799	'Suspend Reason' displays choices from children tables (other COEs)
HR Service Delivery	PRB1759013	Data policy exception on the close notes field occurring in workspace
HR Service Delivery	PRB1781562	Unable to update the 'interaction.state' ACL
HR Service Delivery Case Management	PRB1633415	HR Case header details don't display or are empty when loaded
HR Service Delivery Case Management for Lifecycle Events	PRB1712418	If it contains a list field with no set value, a response template displays as empty
HR Service Delivery Case Management for Lifecycle Events	PRB1732550	NQ issue in the activity set trigger conditions, causing the conditions to fail
HR Service Delivery Case Management for Lifecycle Events	PRB1738109	Bulk banner and functionality do not work as expected when the Delegation plugin is active
HTML Editor	PRB1727046	If the glide.html.enable _media_sites system property has a line break, then all the HTML fields break
HTML Editor	PRB1728095	The JAWS edit box list displays '{​{textarea}} Edit undefined' as an Edit field item
Identification and Reconciliation API	PRB1761702	If className and sys_class_name are different for a payload item, IRE should use the className value for both
Identity	PRB1722897	Checking for a user by federated ID when the ID is null results in a large query that returns hundreds of thousands of rows
Identity	PRB1739422	The 'Save' UI action on the form context menu no longer appears when the com.snc.integration.scim2.client plugin is installed
Identity	PRB1744985	A time-limited user role assignment should be restricted for licensing compliance
Inbound Email Actions	PRB1720030	The inbound actions 'Update Incident' and 'Update Incident (BP)' use the ITIL role instead of the ITSM/CMDB fine-grained roles
Incident Communications Management	PRB1751178	Errors in logs for using 'instanceof' for ConferenceParticipantsTCM0
Incident Communications Management	PRB1744121	The Compose button isn't working on an incident communication task and workbench
Incident Management	PRB1670366	'Show other active tasks' and 'UI Macro Right click to open menu' are non-functional on an incident form
Incident Management	PRB1775234	Post-Washington DC upgrade, the Proposed By field isn't populated on major incidents
Innovation Management	PRB1692413	The 'Idea' portal's search field doesn't have sufficient contrast against the background color
Install Base Management	PRB1764835	When the Install Base plugin is not installed and Customer service plugin is installed, there is an error Unknown field install_base in table sn_customerservice_case
Install Base Management	PRB1731646	A field referencing the sn_install_ base_sold_product table is slow to load due to the 'SoldProductFilter' script include
Install Base Management	PRB1746144	'isLoggedinUserValidConsumer' in the script include 'SoldProductAndInstallBaseFilterSNC' causes a significant volume of errors
Instance Data Replication (IDR)	PRB1679559	IDR Diagnostics indicates malfunction when legacy components are working
Instance Data Replication (IDR)	PRB1684566	IDR Replication is working properly, but IDR Diagnostics shows a malfunction in Root Chain Management
Instance Data Replication (IDR)	PRB1736093	The Track in Update Set button doesn't add transformations to the update set
Instance Data Replication (IDR)	PRB1684672	Replication sets are not easily recreated
Instance Data Replication (IDR)	PRB1721515	In Instance Data Replication (IDR), reevaluate the replication of sys_ fields and 'Preserve Modified By'
Instance Data Replication (IDR)	PRB1725366	There's a StackOverflowError initializing ScopedReplicationEntryInspector (IDRReplicationEntryInspector)
Instance Data Replication (IDR)	PRB1745789	Instance Data Replication (IDR) Record Transformer must be clear when it's in a draft state
Instance Data Replication (IDR)	PRB1754363	Users are unable to add a filter to a partial seeding request with only the idr_admin role
Instance Scan	PRB1733963	The Run As field shouldn't be present on Instance Scan 'Schedule' forms
Integration Authentication	PRB1742161	A download request fails due to a possible credential error
Integration Authentication	PRB1766086	The history policy rule isn't visible on the 'login_cpw' page in case of an advanced password policy
Integration Hub	PRB1681003	The user observes an error due to MID-to-instance communication overload
Integration Hub	PRB1710047	A REST step is appending charset=UTF-8 to the content type
Integration Hub	PRB1668651	Retry Policies for Connection Timeout don't work over HTTPS
Integration Hub	PRB1690294	Usages are being created with the Artifact Name = 'Unknown'
Integration Hub	PRB1720896	JDBC connection throws the error 'Invalid connection parameter name allowLocalInfile' for DataBricks source
Integration Hub	PRB1730794	The PowerShellUtils class throws a parsing error with strings containing a backslash
Integration Hub	PRB1682415	The family plugin com.glide.hub .integrations.professional depends on a store application
Integration Hub	PRB1736348	Mid plan saving can cause double gzipping
Integration Hub	PRB1740218	IntegrationHubStatsCollector can't be turned off
Integration Hub	PRB1744483	The REST step 'Save As Attachment' is not working as expected
Integration Hub	PRB1757262	Flow Designer fails with the error 'Size of the rows retrieved exceeded maximum payload' in the JDBC step
Integration Hub	PRB1764212	Not able to fetch operation for specs that contain 'anyof' and 'Oneof'
Integration Hub - Import	PRB1710992	The script to clean orphan rows from sys_import_set_row doesn't work for the generic version of the cleaner
Integration Hub Stream Connect	PRB1740633	Partition groups get stuck with a 'LOCKED' owner
Interactive Filters	PRB1728220	Choice list interactive filter widget controls have insufficient accessible names and the associated input has no visible label
Interactive Filters	PRB1728601	A non-admin user isn't able to save the element of a breakdown source on a legacy dashboard
Interactive Filters	PRB1730182	Choices defined for inherited choice fields don't display in Platform Analytics' dashboard filters
Internationalization Features	PRB1618316	day_of_week field type options are no longer translated and required sys_translation records are no longer loaded on plugin activation
Journal Field Types	PRB1716022	setJournalEntry isn't working correctly and displays the logged in user's name in the activity stream when a work note is updated from a background script
JVM at Scale	PRB1734899	There's significant memory consumed in a table descriptor cache from an online table alter
Key Management Framework (KMF)	PRB1716042	Adhoc Key Exchange is successful with the incorrect status 'Error on Local Instance' on target
Key Management Framework (KMF)	PRB1735756	Diagnostics indicate a certificate may not be valid or doesn't exist
Key Management Framework (KMF)	PRB1737448	Business rule shows sys_updated_on in the year 2025, when the current year is 2024
Key Management Framework (KMF)	PRB1692981	Modules that have multiple active keys need to be deactivated
Knowledge Article Templates	PRB1762185	The exact match shows the sys ID of the record as the title for the kb_template_how_to record (Zing search)
Knowledge Management	PRB1711281	Changes to ts_query_kb acl after Vancouver
Knowledge Management	PRB1712553	The UI page kb_translation_ language_picker doesn't show more than 14 languages
Knowledge Management	PRB1742967	ViewAs articles are skipped as the manager doesn't have access
Knowledge Management	PRB1474932	HTML field (tinyMCE) margin / border / padding / styling is not applied on the View article and / or the Service Portal KB view page
Knowledge Management	PRB1695323	Issue with KB article which does not show bold text when published
Knowledge Management	PRB1719166	User criteria isn't working as expected
Knowledge Management	PRB1732162	There's a 'File parsing error' message when importing document files with tables
Knowledge Management	PRB1749371	Issues with enabling 'I18N: Knowledge Management Internationalization Plugin v2'
Knowledge Management	PRB1756423	Knowledge feedback worknotes (kb_feedback) are not allowed for a knowledge_manager role when write access is allowed
Knowledge Management	PRB1711960	If the text size is the same as the default font size, then no font size is applied to the text
Knowledge Management	PRB1715178	When performing user diagnostic criteria in a domain-separation enabled instance, an impersonation causes the last login time to be updated
Knowledge Management	PRB1715184	In knowledge keywords, the New button is missing
Knowledge Management	PRB1717344	When the glide.ITIL.assign. number.on.insert property is set to true and an article is created in the Word add-in, the article is in a 'Draft' state
Knowledge Management	PRB1718153	The text 'Most Viewed' and 'Most Useful' are defined as heading level 3 (h3) in the main content area
Knowledge Management	PRB1725593	The 'Knowledge Field Facet' widget doesn't work as expected
Knowledge Management	PRB1731351	There's a performance issue with the Knowledge API with 100 articles per batch
Knowledge Management	PRB1732303	In Manager Hub, searching as an employee isn't displaying the expected results/knowledge article
Knowledge Management	PRB1738540	Console errors are displayed when a user selects the comments box in a Knowledge Base page
Knowledge Management	PRB1742810	Confusing handling of the comment toolbar
Knowledge Management	PRB1745009	The 'Most Useful' and 'Most Viewed' Service Portal widgets show KB articles from other knowledge bases
Knowledge Management	PRB1753662	Knowledge articles do not show the reference in the Virtual Agent
Knowledge Management	PRB1767594	Users are unable to set the default sort order on the 'Knowledge Result Sort' widget
Knowledge Management	PRB1771819	Knowledge clustering solutions are erroring out
Language and Translations	PRB1615848	There are bugs in the Finnish translation after the Tokyo upgrade
Language and Translations	PRB1730863	Portfolio Planning's workspace's Currency field abbreviation isn't working in non-English languages
Language and Translations	PRB1739340	The Japanese translation for 'second' is incorrect
Language and Translations	PRB1759621	The Japanese translation for 'on' is incorrect in the condition builder
Language and Translations	PRB1728997	sys_choice of priority field has different separators
Language and Translations	PRB1657482	Incorrect Japanese translation of 'Purchased' in the sys_documentation table
Language and Translations	PRB1727009	The translation for the word 'Cancel' in French Canada (FQ) language has been changed from 'annuler' in Utah to 'interrompre' in Vancouver
Language and Translations	PRB1747254	The French translation of label text is incorrect for the sys_choice record for the change_task record state field value 1
Language and Translations	PRB1675927	The Dutch Translation for the Short Description field label is incorrect/truncated since Tokyo
Language and Translations	PRB1682554	The Japanese translation of Table='alm_asset' and Element='sys_created_on' in sys_documentation table is incorrect after installing the com.sn_samp_master plugin
Language and Translations	PRB1693537	The German translation of 'Subject Person' is wrong and different from the rest of the platform when added to the 'At a glance' section of HR Agent Workspace
Language and Translations	PRB1701662	Incorrect French Walk-Up Experience translation for the key 'calendar_day_wednesday_2char'
Language and Translations	PRB1701786	The Spanish translation of state field is incorrect
Language and Translations	PRB1709514	A date translation is incorrect
Language and Translations	PRB1731619	The info message on a UI action isn't translated
Language and Translations	PRB1731846	When using the Dutch language, there's a typo in Employee Center
Language and Translations	PRB1740163	The German translation for 'users' is incorrectly set to 'gruppen' instead of 'benutzer' in the navigator under 'Benutzeradministration,' 'System Security,' and 'Organization' in Vancouver
Language and Translations	PRB1752932	The Japanese translation of 'view' is incorrect
Language and Translations	PRB1769645	Japanese translation of Key='new tab {0}' in sys_ui_message table displays in French
LDAP integration	PRB1732031	LDAP Listener doesn't transform the changes when multiple organizational unit definitions share the same relative distinguished name under the same LDAP server for the same target table
Legacy Agent Workspace	PRB1512256	The glide_list field with choices and an empty reference table is not working
Legacy Agent Workspace	PRB1757927	Email pages only display the value instead of displayValue for created_on information
Legacy Agent Workspace	PRB1686676	A Related List record always shows 20 when the system property 'glide.ui.fetch.list.record .count.asynchronously' is set to true
Legacy Agent Workspace	PRB1740656	User observes a 'Loading last reply...' while viewing an email in the activity stream
Legacy Agent Workspace	PRB1689053	Form graphql request provides the incorrect value for datetime fields
Legacy Agent Workspace	PRB1719776	A field isn't expanding all the way in a workspace
Legacy Agent Workspace	PRB1736226	In Agent Workspace, the activity stream displays backend names instead of label names for custom fields
Legacy Agent Workspace	PRB1737483	In Service Operations Workspace, email addresses added to the watch list when a non-email user is already on the list are updated to the previous user's name
Legacy Agent Workspace	PRB1739512	The subject in the email client template truncates a space after using ','
Legacy Agent Workspace	PRB1756344	Text within multiline fields appears behind section headers in workspaces
Legacy Agent Workspace	PRB1769340	ServiceNow keyboard shortcuts are interfering with browser shortcuts in Washington DC in the Norwegian language
Legacy Workflow	PRB1736438	Checking the workflow property updates sys_updated_xxx fields
License Usage	PRB1725703	After upgrading to Vancouver, the Software Asset Management (SAM) Pro 'Software model' page (i) doesn't open
License Usage	PRB1717748	In Software Asset Workspace, the 'Top 5 publishers true-up cost' widget locks the filter on the 'Publishers' view on the 'License usage' tab
Lifecycle Events	PRB1731097	Skipped activity sets are cancelled when closing LE case
Lifecycle Events	PRB1726402	An 'Employee' form isn't completed when the form is created in the Lifecycle Enterprise scope, even if it says it's been submitted
List Administration	PRB1737130	Grouping by the 'Tags' column isn't working on the sc_req_item table
List Administration	PRB1771202	'Put line breaks in lists' is broken in the Washington DC release
List Administration	PRB1778664	In a workspace list, an error is thrown even though there's no issue: 'rows removed from this list by security constraints'
List Administration	PRB1686235	Pagination in a form can be broken for database view
List Administration	PRB1713911	When the DateTime field is set as display = true, it doesn't reflect the user's time zone
List Administration	PRB1717255	The View All button isn't displaying in Platform Analytics Workspace's dashboard
List Administration	PRB1718119	The Workspace 'OR all of these conditions must be met' condition in sys_ux_my_list causes the 'Show All' function to break after sorting the list
List Administration	PRB1722284	Users are unable to hide the list actions using the 'Hide List Action' check box
List Administration	PRB1732838	When selecting records across all pages, NRLC and 'Presentation List' display 0 records
List Administration	PRB1735047	The filter icon shows '1' when there is no filter defined
List Administration	PRB1735472	A related list doesn't function when the 'Applies To' table in the relationship record is in a database view
List Administration	PRB1661521	A keyboard's focus moves outside the filter dialog when using the tab and shift-tab keys
List Administration	PRB1672117	The screen reader (NVDA) doesn't announce the state as 'Expanded/Collapsed' after invoking the column headers more options list
List Administration	PRB1685955	During reordering of 'My Lists', the 'Lists' section displays as empty after selection
List Administration	PRB1710753	Choices on a filter in a new added related list 'User Incidents' are not fully shown in the first loading
List Administration	PRB1716453	The selection indicator of a selected pagination link doesn't meet the required contrast ratio
List Administration	PRB1723111	A screen reader isn't announcing the table's information after applying a filter on the table
List Administration	PRB1726472	The URL is changed when the Refresh list button is selected in the list from Agent Workspace, and the list isn't displaying
List Administration	PRB1731560	When performing Workspace Lists > Filter > Restore Defaults, the focus doesn't return to the Filter button
List Administration	PRB1732648	Characters are missing when list editing the Tags field in a configurable workspace
List Administration	PRB1732961	The 'List' view in a workspace isn't displaying correct content
List Administration	PRB1733901	Navigate to/search a query on a Number field unexpectedly does a 'greater than' query after rollover when a new digit is needed
List Administration	PRB1735866	Pagination for grouped lists in Workspace does not work correctly
List Administration	PRB1736123	When list editing a reference field from a workspace/Software Operations Workspace (SOW), the pop-up modal is closed unexpectedly after applying a filter
List Administration	PRB1736837	In workspace, when a dictionary record is inactive and has a Dependent on field, this field still shows in the in-line list edit
List Administration	PRB1743222	Screen reader users aren't given any confirmation when a user selects a menu item form from the filter menu
List Administration	PRB1750095	In a configurable workspace, when a choice field is added in the child table, the filter on the field of the list view does not show the choice field values
List Administration	PRB1751256	When using 'Group by' with the UI in Hebrew, the names are aligned to the left and the arrows to the right
List Administration	PRB1751324	The 'Select All' check-box is not translated when using screen readers
List Administration	PRB1752118	List layouts in sub-domains do not inherit the list layout from parent domains and create entries in the sys_ui_list table when opening a report
List Administration	PRB1767453	The 'Group by' tags list view count is not accurate
List Administration	PRB1783350	In Service Operations Workspace, header info isn't announced for the Cell Filter button when navigating in a list
List Administration	PRB1735539	The presentation list Highlighted Value field and Tag field are not updated after inline editing needs a refresh
List Editor	PRB1719428	Selecting a reference value on a list of drafts doesn't redirect the user and leads to an error
List Editor	PRB1720036	The keyboard focus isn't staying on the pagination buttons after invoking them
List Filters	PRB1731003	In List view in case of multiple filters applied, the calendar moves from its correct placement to a blank space and the filter button disappears
List Filters	PRB1716029	The translation of dynamic filters in a configurable workspace isn't working
List Filters	PRB1730190	List - Close Filter buttons don't specify which filter is cleared
Live Feed	PRB1655252	An @-mention causes a user to switch domains
Localization Framework	PRB1750438	Auto-translate and auto-publish does not work as expected in the XTM Translation spoke
Localization Framework	PRB1755925	Virtual Agent topics are not translated, even though the topic translation is present within the sys_translated_text table
Machine Learning APIs	PRB1763422	One of the machine learning definitions 'Change Risk' solutions gives the error 'Error while training solution' when it is trained in upgraded environments
Major Incident Management	PRB1717798	The script include 'MIMListActionsUtil' uses the ITIL role instead of the ITSM/CMDB fine-grained roles or using a combined condition
Major Incident Management	PRB1720379	The object UI page 'workbench' uses the ITIL role instead of the ITSM/CMDB fine-grained roles or using a combined condition
Major Incident Management	PRB1726280	Major Incident Workbench communication's required field '*' displays as grey instead of red
Major Incident Management	PRB1745580	The 'getMIMWorkbenchUrl' email script redirects to the old workbench
Major Incident Management	PRB1768365	Post-incident Report (PIR) fields aren't behaving properly when the 'Before Insert' business rule is applied on an incident table
Managed Documents	PRB1774735	Focus isn't working as expected on dialog boxes in managed documents
Memory: Heap Space	PRB1751913	PDF generation causes memory issues on multiple nodes of the instance
Metric Intelligence (Family)	PRB1742956	On the 'Metrics view' configuration table, there's a business rule that prevents editing when there's no active series for those metric types
Metric Intelligence (Family)	PRB1728798	In the 'Metrics' view configuration, users can't choose the CI type
Metrics	PRB1712256	The job 'Metric update events process' triggers the query with a hash that performs UNION ALL on all sys_audit shards
Microsoft Reconciliation	PRB1715614	Allocated devices with non-licensable installs shouldn't cause StackOverflow exceptions
Microsoft Reconciliation	PRB1728883	A product result for an install isn't stamped
MID Server	PRB1710037	If the MID Server gives up waiting for the Upgrade process to start, but it does eventually start, binaries are deleted and the MID Server stays down
MID Server	PRB1759604	ECCSender gets stuck in a loop sending size 0 files
MID Server	PRB1730670	The error level of the message for an App Engine Studio (AES) failed decrypt should be lowered
MID Server	PRB1729573	MID clears out encryption keys early during the shutdown process while probes are still running
MID Server	PRB1732428	MID disconnects agents on a null pointer exception
MID Server	PRB1717409	Discovery with Cyberark integration doesn't work when Amazon Web Services' (AWS) access key ID and password rotates
MID Server	PRB1725231	MID server's TrustStore migration fails when the same certificate had been added twice, causing integration outages
MID Server	PRB1746470	The Online Certificate Status Protocol (OCSP) revocation check is failed on endpoints, even after adding complete certificates in trust store/cacerts
MID Server	PRB1757421	If a file is locked in the first attempt and released in the next, backup can't be executed
MID Server	PRB1707413	There are two parameters related to ACC-F on MID that require a restart in case of update
MID Server	PRB1710122	AWS Credentialless discovery fails with the Pattern plugin v1.8
MID Server	PRB1715027	Updating the config.xml for CyberArk produces a red bar message since Utah
MID Server	PRB1728569	MID server restarts during discoveries when 'mTLS' is configured
MID Server	PRB1743685	There's a failure during key exchange, as SNCSSH doesn't support ED25519
MID Server	PRB1749975	Unable to install a MID Server using a group Managed Service Account (gMSA) with Windows installer
MID Server	PRB1750910	Uploading two MID Server JAR Files with the same name causes an endless loop of file deletion and replacement, resulting in all MID Servers going offline on Windows
MID Server	PRB1757228	In the MID Server, records are generated without a MID Server assigned
MID Server	PRB1758560	Containerized MID Server does not come back up after being re-instantiated by Kubernetes
Mobile Platform	PRB1693840	A parameterized screen with an input of type reference does not load the reference list
Mobile Platform	PRB1717693	The 'Unassigned Incidents' list applet isn't loading in the Agent Mobile app
Mobile Platform	PRB1728314	In the 'Questionnaires' survey, the boolean type variable isn't working in Mobile
Mobile Platform	PRB1736727	Mobile Agent app displays only the notifications and the 'Settings' tab if a custom value is set in the glide.sys.default.tz property
Mobile Platform	PRB1763577	For mobile publishing, assetlinks.json files for ServiceNow instances should be supported
Mobile Platform	PRB1640755	Filtering list screen records in offline mode doesn't find all relevant records
Mobile Platform	PRB1673307	Improve screen dependency to add necessary input variable param map only
Mobile Platform	PRB1711983	The 'Mobile Colors Default' UX style is created in the global scope and is thus editable
Mobile Platform	PRB1714394	There's a walk-up appointment error when changing a slot on the Now Mobile app
Mobile Platform	PRB1716091	An empty page ID occurs when the input form screen's 'Advanced' is off because each input is passed as its own page/section without adding the ID to the page
Mobile Platform	PRB1721387	An input form screen's list displays choices from child tables instead of just the records table, which is different from the platform's behavior
Mobile Platform	PRB1721417	Users are unable to edit in the script editor on the sys_sg_write_ back_action_step table
Mobile Platform	PRB1733689	A misconfigured sys_sg_screen_field causes the mobile app to not load
Mobile Platform	PRB1734915	The 'SG Media' section text is truncated when its more than 255 characters due to the sys_translated character limit
Mobile Platform	PRB1737086	Offline mode does not work on the Agent app due to misconfiguration of the sys_sg_input field, leading to a null pointer exception and inability to configure the offline payload
Mobile Platform	PRB1739817	The GPS coordinates variable is always empty when used in a Mobile UI rule condition
Mobile Platform	PRB1739867	The user can't flag a Knowledge Base article when on an iOS browser
Mobile Platform	PRB1742032	The Mobile calendar shows the day of the PTO start date on the day before for both iOS and Android
Mobile Platform	PRB1742243	For a reference field, the 'starts with' condition does not work as expected
Mobile Platform	PRB1744438	Using the 'Image in Icon' section for an applet makes it appear distorted, even using the base instance recommended dimensions
Mobile Platform	PRB1747793	The item list for a scripted data item or declarative data item with a parameter is not ordered
Mobile Platform	PRB1762289	Mobile client script 'genAIUtils.ts' causes a mobile UI rules failure
Mobile Platform	PRB1774419	There's a problem with the autofill multi-select input parameter
Multi-factor Authentication (MFA)	PRB1734747	Users are unable to log in using FIDO when the multi-factor authentication 'Remember browser' feature is turned off
Multi-factor Authentication (MFA)	PRB1740829	The 'Continue' button shown in /validate_multifactor_ auth_code.do is not translated
Multi-factor Authentication (MFA)	PRB1753034	Authentication Bypass in Multi-factor Authentication (MFA)
Multi-factor Authentication (MFA)	PRB1755019	When logging in again after a timeout occurs, the system redirects to the MFA setup page '/multi_factor_ auth_setup_page.do'
Next Experience Center Pill	PRB1731562	The buttons from the 'Remove favorite' modal don't have accessible names
Next Experience History Menu	PRB1743762	When navigating to the 'History' tab and opening it, all elements in the list are read out with all information as part of the element's name when using assistive technologies like JAWS
Next Experience Landing Page	PRB1744537	Upon landing on '/now/nav/ui/home', all section headings except the main heading 'Review your work' are implemented as <h3>, although some of them are nested both visually and semantically
Next Experience UI16 Theming	PRB1743437	In the de-duplication task remediation action window, the Next button does not honor Next Experience styling
Next Experience UI16 Theming	PRB1751904	Journal list fields are not styled properly in the Next Experience UI
Next Experience Unified Navigation	PRB1720035	The 'Cancel' pop-up isn't visible for long-running transactions
Next Experience Unified Navigation	PRB1755359	Application Pill does not show the complete table name in a Washington DC release even when the screen is zoomed out
Next Experience Unified Navigation	PRB1706807	A customized company logo is not reflected on the Identity Center page when using UI16
Next Experience Unified Navigation	PRB1743909	There's a trailing space in sys_app_module records that cause a 500 error on Next Experience
Next Experience Unified Navigation	PRB1629109	The global search results page is not language translated when using Next Experience
Next Experience Unified Navigation	PRB1712674	Next Experience UI with 'Always show top navigation' on has an issue with custom URLs
Next Experience Unified Navigation	PRB1754311	The 'No records to display' image is missing on Washington instances
Next Experience Unified Navigation	PRB1597183	An unexpected module remains highlighted in the navigator after selecting
Next Experience Unified Navigation	PRB1709822	Next Experience Dark theme causes the Activities (filtered) field text to be unreadable when the property 'glide.ui16.live_forms.enabled' is set to 'false'
Next Experience Unified Navigation	PRB1723742	In Next Experience UI, the recipient field highlight is missing in the Vancouver release
Next Experience Unified Navigation	PRB1728207	The Next Experience landing page load spams the system logs with an error
Next Experience Unified Navigation	PRB1740454	Selecting the Back button from the search screen that reads 'Service operations Workspace' creates a new interaction or incident
Next Experience Unified Navigation	PRB1752326	When 'te%t' entered into the Global search from Platform the relevant results returned, but selecting 'Go to list view' shows a blank page
Next Experience Unified Navigation	PRB1754198	After impersonating any user and hovering on the user's icon, there's no tooltip that displays the complete user name
Next Experience Unified Navigation	PRB1630109	Remove the 'Configure Page' option from user's profile menu pop-up
Next Experience Unified Navigation	PRB1671182	A user with the role 'sn_cmp.cloud_root_admin' is able to configure a business rule even with errors displayed on top of records
Next Experience Unified Navigation	PRB1709513	The glide.ui.polaris. login.logo.height isn't working for the percentage value
Next Experience Unified Navigation	PRB1709841	Editing multiple records in a list does not highlight the selected cells when using List v3 on Vancouver
Next Experience Unified Navigation	PRB1715543	List markup in the header section is missing contents that are present in the navigation bar, such as 'All', 'Favorites', 'History', and so on
Next Experience Unified Navigation	PRB1715894	In the top navigation, a separator is announced by the screen reader
Next Experience Unified Navigation	PRB1718433	NVDA isn't announcing the header of the modal that appears after invoking the Open Preview button
Next Experience Unified Navigation	PRB1722728	Notifications can be from different sources, but the same target is de-duped
Next Experience Unified Navigation	PRB1727925	When using Next Experience, the context picker 'Globe' icon in the header isn't visible for a non-admin user with multiple encryption module access
Next Experience Unified Navigation	PRB1729720	The URL parameter sysparm_notification is causing the system to open a new tab with the 'Notification preferences' page
Next Experience Unified Navigation	PRB1732569	If AI Search is enabled and the user lacks visibility to the 'Workspaces' menu, search contexts are missing
Next Experience Unified Navigation	PRB1736838	The Next Experience domain picker search does not work as expected
Next Experience Unified Navigation	PRB1743329	The 'Landing page approvals' widget displays the opened_by value instead of the requested_for value of the requested item
Next Experience Unified Navigation	PRB1743781	Notification of the currently selected update set is not visible in an instance with the Next Experience UI enabled
Next Experience Unified Navigation	PRB1749880	A workspace without the globalSearchDataConfigId sys_ux_page_property defined defaults to the original Unified Navigation configuration
Next Experience Unified Navigation	PRB1757088	The cursor loses focus within the user notification preferences 'Add/Edit Schedule' when using the 'contains' condition
Next Experience Unified Navigation	PRB1758972	The Currency field borders are cut off when they are made read-only via the client side
Next Experience Unified Navigation	PRB1761432	In Next Experience, the list of domains is not populated in the domain picker
Next Experience Unified Navigation	PRB1762435	Links to ServiceNow records direct to a blank record
Next Experience Unified Navigation	PRB1763207	'All', 'Favorites', and 'History' shouldn't utilize 'WAI-ARIA Live Region'
Next Experience Unified Navigation	PRB1768410	Service Operations Workspace (SOW) tabs are less descriptive in Washington, with the workspace name missing
Next Experience Unified Navigation	PRB1779558	A domain with children whose entire hierarchy is turned off still appears in the domain picker
Normalization Data Services	PRB1714526	The 'Make Canonical Company' business rule's default logging is excessive, fragmented, and not useful, except when debugging
Notification Preferences	PRB1723984	My Notification Preferences opens a blank page
Notification Preferences	PRB1757886	Issue when trying to send a push notification to users whose Firebase token has expired
Notification Preferences	PRB1721741	In the advanced preferences of 'Notification Preferences', the translations of the categories aren't working
Notification Preferences	PRB1725599	After logging into an instance, users receive a 'Bad Request 400' when attempting to access 'Notifications' under the 'Preferences' UI action
Notification Preferences	PRB1727713	Mobile number validation isn't available on the 'Notification Preferences' component, which was previously possible in UI16
Notification Preferences	PRB1730698	Translated notification creation intermittently stops
Notification Preferences	PRB1731196	Notification preference filters aren't honored after saving the form
Notification Preferences	PRB1747621	The digest version of notifications will contain a watermark pointing to a specific record, but not always the watermark the digest email relates to
Notification Preferences	PRB1752158	Users observe a 400 error in the Next Experience UI when trying to toggle notification preferences in French
Notification Preferences	PRB1762798	Users aren't able to toggle off SMS devices if the notification doesn't have an SMS alternate
Notify integration with Twilio Direct	PRB1738058	The default created messaging service that is registered as a campaign by users is deleted on disconnect
Notify integration with Twilio Direct	PRB1768557	A number already added to 'MSG Service' at Twilio isn't added on the ServiceNow side
Now Code Editor	PRB1715803	A code editor doesn't display correct suggestions on an initial load
Now Experience Framework	PRB1738082	The input field for the Field List field type does not respond or update in the Configurable Workspace UI
NowMQ	PRB1759010	There is a redistribution of events to other nodes when one node is full
ServiceNow AI Platform Security	PRB1484329	Loading a form with the roles field takes a very long time due to the many sys_user_roles on the instance
Now User Experience	PRB1712249	An error message is not translated to the selected language
Now User Experience	PRB1725963	When using UI16, the vertical scroll bar doesn't appear on the filter criteria section
Now User Experience	PRB1739774	Headers in high contrast mode in Windows do not have a black background
Now User Experience	PRB1745233	The 'Create Favorites' bookmark for KB articles works differently after turning on the Next Experience UI
Now User Experience	PRB1750313	The race condition in PageTimingProcessor should not generate a 'SEVERE ***ERROR***' message in the log
Now User Experience	PRB1753893	The UI16 Magellan Navigator 'Favorites' list has nested interactive elements that are not read by screen readers
Now User Experience	PRB1769604	com.glide.script. RhinoEcmaError exception in the 'Update multiple experience flag' business rule on the sys_properties table
On-Call Scheduling	PRB1747212	The on-call workflow is intermittently cancelled at the Timer activity without any error
On-Call Scheduling	PRB1729558	The canRead check on a table throws an error from a non-global scope
On-Call Scheduling	PRB1737415	Records in table on_call_escalations are not updated accurately
On-Call Scheduling	PRB1712083	The daily data job collection of 'Escalations' generates errors due to scripted breakdown mappings when processing non-task sources
On-Call Scheduling	PRB1728370	The 'On-call Create/Edit Schedule' (wizard) page isn't rendering properly
On-Call Scheduling	PRB1749524	Remove usage of notify.getPhoneNumbers() for every SMS request
On-Call Scheduling	PRB1712151	The 'On-call' module isn't able to provide coverage for a shift on 11/5/23, when daylight savings happens
On-Call Scheduling	PRB1724115	If a user presses '1' before the input prompt, input isn't captured for an assignment
On-Call Scheduling	PRB1725818	Escalation acknowledgments fail via SMS
On-Call Scheduling	PRB1725934	A client script displays an error on trigger rules
On-Call Scheduling	PRB1729096	Updating an escalation set to 'default' is failing
On-Call Scheduling	PRB1732504	In On-Call Scheduling, the whole team primary escalation step does not work as expected with a single primary shift gap
On-Call Scheduling	PRB1735689	There are on-call scheduling gaps but they display as covered in a roster
On-Call Scheduling	PRB1736907	User on-call notification preferences that are created in a different domain are not honored during on-call escalation
On-Call Scheduling	PRB1744098	Schedule reports show the start and end times incorrectly and show previously selected groups
On-Call Scheduling	PRB1765309	User on-call preferences aren't honored as expected 30 minutes before the end time for the Asia/Kuala_Lumpur timezone
On-Call Scheduling	PRB1773982	Users with rota_admin/rota_manager can't view an inactive user, so they can't use the 'Remove member' feature as documented
Oracle Reconciliation	PRB1759697	Recon fails if an entitlement has active maintenance set as true
Orchestration	PRB1760522	The JDBC probe doesn't work from Orchestration
Orchestration	PRB1718427	The MID server property mid.property.jms.command .allowed_factory_names contains a misspelt value: 'topicConnectionFactry'
Outbound REST Web Service	PRB1698360	The platform logs an incorrect message for an outbound connection when an OCSP check fails
Password Reset	PRB1727878	If users enter an invalid user, Virtual Agent conversations with 'Unlock Account' or 'Reset Password' template topics become stuck
Password Reset	PRB1728532	On the 'Password Reset Overview' page, under 'Password Reset - Failed Verifications (last 7 days)' it only displays 'No data to display'
Password Reset	PRB1734426	Password rules hints aren't displayed on the 'Reset Password' page when a password rule hint field is empty on the cred store
Performance Analytics	PRB1754203	Migrated Report data visualizations do not migrate the 'Created by' info to the Owner
Performance Analytics	PRB1732426	The com.snc.pa.dc.max_records property is overridden while collecting snapshots
Performance Analytics	PRB1493147	X-Axis labels are not displayed with Week Number when a TimeSeries widget is applied with multiple breakdown elements
Performance Analytics	PRB1739870	Issues with Platform Analytics Migration after Washington DC Upgrade
Performance Analytics	PRB1760487	Performance Analytics (PA) score migration causes pa_snapshots to contain an odd subset of records
Performance Analytics	PRB1716114	Performance Analytics and Reporting (PAR) dashboards are visible outside of a domain scope
Performance Analytics	PRB1759358	The homepage deprecation tool API ignores homepages without a view
Performance Analytics	PRB1715188	The dictionary's default value in the Color field in pa_dashboard isn't removed as expected on upgrade instances
Performance Analytics	PRB1721739	In Performance Analytics, 'Admin console' dashboard tab records aren't loading
Performance Analytics	PRB1725535	Performance Analytics's Indicators field labels are invisible in dark mode
Performance Analytics	PRB1738638	Duplication API expects a top layout to always be present, but sometimes it is not
Performance Analytics	PRB1744336	Indicator scorecard visualization does not show data for previous scores when the indicator unit is 'time'
Performance Analytics	PRB1749825	Dashboard-level group/role/user permissions aren't migrated during bulk migration
Performance Analytics	PRB1755501	A scheduled export of the type 'Embed PNG' doesn't work
Performance Analytics	PRB1764014	The Performance Analytics Task.Location breakdown has a potential script recursion that can cause timeouts
Performance Analytics	PRB1775894	In HSQL Data Collector, there's an incorrect score value calculation for COUNT DISTINCT on the scripted indicator
Performance Analytics API	PRB1733050	A single score component on the Agent Workspace homepage isn't changed correctly
Performance Analytics API	PRB1732023	Changes in the color values for target_color_scheme record are not reflected in the scorecard API
Performance Analytics Dashboards	PRB1690620	Interactive filters all checkbox is not functioning as expected
Performance Analytics Dashboards	PRB1722196	Tabs aren't accessible through the keyboard
Performance Analytics Dashboards	PRB1730655	Deleted filter values are persisted for a visualization in a dashboard
Performance Analytics Dashboards	PRB1751347	After turning off Next Experience on an instance, the home page is forced to display 'now/platform-analytics-workspace/dashboard-library'
Performance Analytics Dashboards	PRB1774493	Saving a report as a PNG/JPEG on a dark theme makes the text appear light grey in the downloaded file
Performance Analytics Diagnostics	PRB1719297	If any Performance Analytics (PA) scripts don't contain fields, the diagnostics encounter a 'com.glide.script .RhinoEcmaError: Cannot convert null to an object' exception
Performance Analytics Widgets	PRB1761413	The 'pa-ui' component is not refreshed in client browsers when a new version of it is released
Performance Dashboards	PRB1747942	Performance Dashboard graphs are blank (Garbage Collection Activity and Metaspace)
Platform Runtime	PRB1712454	A colon in cache_nature_id breaks XMLStats and throws an error
Platform Runtime	PRB1764334	Some files aren't consumed when some plugins are activated through automated plugin activation
Platform Runtime	PRB1742590	A colon in the name for a sys_status record causes unparseable xmlstats.do
Platform Runtime	PRB1752341	Thread yield on close timeout can delay node recovery
Portal App Shell	PRB1660512	Exact Keyword search is not working from Chrome header by UI Builder
Predictive Intelligence	PRB1612544	The 'Calculate Row Count' business rule triggers slow queries that could be offloaded to a secondary database
Predictive Intelligence	PRB1629897	The user is unable to train classification solution definitions that have a filter condition for keywords
Predictive Intelligence	PRB1646823	For system clean-up phase one, instituting adoption of data retention policies
Predictive Intelligence	PRB1689172	In Predictive Intelligence, there's a DxC_ML: Error 'no summary found for' when inserting clustering details
Predictive Intelligence	PRB1756981	Server-side code should use GlideAgregate instead of GlideRecord.getRowCount() for sysevent_script_action
Predictive Intelligence for Case Management (CSM)	PRB1744081	Using the CSMPredictionHelper extension point does not find the Customer Service Management (CSM) custom tables and solutions for predictions
Predictive Intelligence for Knowledge Management	PRB1783818	The 'Related Article' widget isn't displaying knowledge articles from the 'Knowledge Similar Articles' solution
Proactive Analytics	PRB1769634	Correlation analysis' sys_log error message displays the variable name instead of its value
Problem Management	PRB1716410	The inbound email action 'Update Problem' uses the ITIL role instead of the ITSM/CMDB fine-grained roles or using a combined condition
Problem Management	PRB1739264	The field label for 'closed_at' of the problem and problem task is mismatch when a non-English language is selected
Problem Management	PRB1740981	There's a localization issue for problem labels in Service Operations Workspace (SOW)
Problem Management	PRB1746566	A problem.fixes event is triggered when a change request created from an incident is canceled
Process Automation Designer (Family Channel)	PRB1731083	There's a false error when previewing a remote update set
Process Automation Designer (Family Channel)	PRB1751565	An existing record with a playbook displays a configuration error post-upgrade
Process Mining	PRB1724052	A scheduled task mining fails for transitions with contextual conditions with the predicate 'is one of'
Process Mining	PRB1733621	Creating a new or changing existing custom 'start stop' conditions doesn't set the project as dirty
Process Mining	PRB1740197	If ExecutionTracker times out while the actual schedule task completes, the user is not able to create a schedule task for the same condition and does not see results even though results exists
Process Mining	PRB1745642	Checking licensing for subprod/open instances
Process Mining	PRB1745780	Finding rule validations can potentially cause timeouts
Procurement	PRB1692608	A special character in the POL short description prevents Asset orders from moving to the 'Received' state
Procurement	PRB1756804	There's an issue with transfer order line stage processing in the 'Push Status to Asset/Consumable' business rule due to the 'Transfer order Line SM core' workflow
Project Management	PRB1581610	In Project Workspace, the planned end date isn't updated accordingly
Project Management	PRB1758365	The Hide/Show, Manage, and New buttons on the resource plan related list have issues
Project Management	PRB1642449	Error while fetching data on program workbench
Project Management	PRB1711601	Fields in fm_expense_line
Project Management	PRB1711834	In project planning console, it is not possible to copy a project with an empty Start date
Project Management	PRB1727258	No content is loaded after selecting the Edit button in related list for projects
Project Management	PRB1753033	Projects closed via the planning console or Project Workspace from sub-tasks do not update the closed_at and close_by fields
Project Management	PRB1711296	Users are not allowed to create a Project Task for an Agile Phase record via the classic UI but can in Project Workspace
Project Management	PRB1714424	A business stakeholder isn't able to see risk, issue, decision, action, or request changes (RIDAC) in a project status report
Project Management	PRB1715240	In Next Experience, selecting the 'Program Workbench' link after changing the related list filter causes a 404 error
Project Management	PRB1715879	An ACL condition has the script check on 'is_labor_cost_plan' despite a user not having the dictionary in the instance
Project Management	PRB1722933	'Undefined' displays on a custom column via the Planning Console
Project Management	PRB1724020	CSMProjectDomainSeparationUtils is missing a global qualifier for JSUtil
Project Management	PRB1724938	When users have a column-level ACL, the classic Project Workspace doesn't load
Project Management	PRB1725974	'Program Planned End Date' calculates incorrectly when users close the child project task
Project Management	PRB1727831	Modifying the value of 'Entered benefit' in 'Monetary Benefit Plan Breakdowns' creates a duplicate audit
Project Management	PRB1728048	Project Workspace isn't displaying risk records in the 'Risk, Issue, Decision, Action, or Request Change (RIDAC)' view
Project Management	PRB1729864	Changing project tasks' start dates throws an error: 'The task start date cannot be earlier than the predecessor's end date'
Project Management	PRB1731897	When a subtask with a duration is created under a parent task milestone record, the 'Key milestone' is still unticked on the parent task record
Project Management	PRB1732061	A missing semicolon in the 'InvstFunding RequestClientBase' UI script causes an issue
Project Management	PRB1732300	The entered_currency field of a Cost plan breakdown record is set to empty
Project Management	PRB1732469	The program tab does not display correctly from the 'Agile Planning and Tracking' link on a project
Project Management	PRB1732568	PDF formatting issue with displaying long paragraphs in portrait mode for project status reports
Project Management	PRB1735526	There's a spelling error in the Project Workspace 'Configuration' column
Project Management	PRB1739943	The 'Move Project' UI action is not working as expected
Project Management	PRB1746714	Projects are reopened when stories are unrelated to a closed project
Project Management	PRB1749505	Cannot modify pm_project_task under the Employee Service Center portal, and the Save button does not respond due to the base instance onSubmit client script 'Complete Agile phase'
Project Management	PRB1749859	Schedule entries for a project's schedule may contribute to incorrect calculation of dates from durations
Project Management	PRB1750798	Access is not provided to the sn_ppm_read role on teamspace tables
Project Management	PRB1752174	The 'PercentCompleteRollupHandler' takes time to execute due to dot-walking on the field in function call
Project Management	PRB1755315	The 'Actual Duration' project behaves unexpectedly when the 'Allow dates outside schedule' checkbox is selected
Project Management	PRB1755801	Users are added to the backlog by a UI action and are added multiple times to the 'Visible to' list
Project Management	PRB1761595	'Save as new template' failed in creating a template
Project Management	PRB1768915	Migrating 'Demand' UI actions
Project Portfolio Management	PRB1591115	Loading a subproject in a project form is taking more than 2 minutes
Record Watcher	PRB1742660	The record watcher clean-up query takes up to 15% of total DB time according to 'Slow Queries'
Related Lists	PRB1716667	In Next Experience, a hierarchical list aligns UI actions to the right for child records
Related Lists	PRB1748522	The related list Edit button on 'Contract - Contact' shows only sys IDs instead of usernames
Release Management	PRB1777399	The 'release_v2_admin' role doesn't contain the 'release_v2_user' role
Remote Process Synchronization (Family Release)	PRB1734587	The Remote Process Sync 'Update Correlation State' action updates the state to an invalid value
Renewal Calendar	PRB1714202	'Jump to section navigator' doesn't work on a form component that's inside a roadmap component
Renewal Calendar	PRB1748516	Unnecessary filter for active = true on the list view for entitlements and contracts in the renewals calendar
Reporting	PRB1736998	Tooltip text doesn't disappear even after drilling down the report in the dashboard
Reporting	PRB1743283	Inconsistent trend results observed between the report data label and the report results when the first day of the week property is amended
Reporting	PRB1762400	When translated to French, reports of the type 'Time Series' generate an error
Reporting	PRB1554166	When a list report is grouped by a Choice field and when opening the group in a list view, extra filters are added
Reporting	PRB1730161	Data table grid columns aren't mirrored in Hebrew and Arabic PDF files
Reporting	PRB1733795	Users can't open or create reports when the system property glide.ui.escape_text is false or removed
Reporting	PRB1742675	The word 'empty' is not translated in the data visualization in a configurable workspace
Request Management	PRB1734807	The New button on a catalog task in a requested item form's related list is always visible
Resource Management	PRB1741778	An error displays when syncing RA's
Resource Management	PRB1724290	The end date on a resource plan isn't populated correctly from the 'Form' view
Resource Management	PRB1730205	If an operational resource plan is updated post-allocation, the 'task' and 'top_task' resource allocation daily records are set to 'undefined'
Resource Management	PRB1733111	There's incorrect monthly actual data in the resource_aggregate_monthly table as compared with the hours on the expense line breakdowns
Resource Management	PRB1736328	When using a different language than English, 'Resource' reports display a unit in the description that's not expected
Resource Management	PRB1738670	If a resource plan is allocated immediately after being confirmed, the availability does not update correctly on resource_aggregate_weekly
Resource Management	PRB1739888	'FTE' is calculated differently in allocation workbench because the user timezone is not respected when computing allocation details through the allocation workbench
Resource Management	PRB1744509	Time Cards are incorrectly associated with project-related resource plans
Resource Management	PRB1757925	Doing a 'Show Matching' operation on the Created by field for resource plans via the related list causes an 'Invalid Resource Plan ID' error message when trying to move the state to 'Complete' with the 'Action on selected rows...' option
Resource Management	PRB1759244	RMUtil.getTaskSub TreeRootDataFromRP uses getDate() instead of getLocalDate()
REST API Explorer	PRB1744904	A user with the rest_api_explorer role isn't able to access REST API Explorer
REST APIs	PRB1753606	An extra query is issued for table API requests resolving reference fields for inserts and updates, causing a transaction timeout
RESTMessageV2 API	PRB1734419	Cloud Provisioning and Governance (CPG) catalogs are triggered multiple times when triggered from Business Rule > REST Message
Restricted Caller Access (RCA)	PRB1746226	Restricted Caller Access (RCA) should be checked even when the script include is already included
Robust Transform Engine (RTE)	PRB1725594	There's a Robust Transform Engine (RTE) index out of bound exception when a collection's first object doesn't have a complete schema structure
Rollback and Recovery	PRB1755024	Delete operations with 'Rollback' enabled trigger a mass DELETE FROM sys_rollback_sequence and causes replication lag
Rollback and Recovery	PRB1543140	ATF tests don't roll back records if logged-in users' domains don't match the selection in the domain picker
Rollback and Recovery	PRB1742336	Duplicate 'Clean Expired Rollback Contexts' sys_trigger records are created when an instance is provisioned
Rollback and Recovery	PRB1731832	When deleting CMDB (cmdb_ci) records using GlideMultipleDelete in a background script, it doesn't successfully restore data from fields specific to CMDB child tables
Rollback Contexts	PRB1706257	A rollback with a large number of records triggers a large delete query causing replication lag
Schedule Calendar	PRB1776450	When the user updates the system property (glide.sys.date_format) to dd-MMM-yyyy, the month isn't displayied correctly in the schedule calendar
Scheduled Jobs	PRB1723650	Scheduled jobs are stuck in a running state due to connection issues or node restarts and should be reset
Scheduled Jobs	PRB1709703	Post-clone, multiple text index jobs are executed even though there's should only be one of these per instance running at a time
Scheduled Jobs	PRB1729518	The 'Restrict non-admin on Run-As field' business rule on a sys_auto error message isn't visible to the user
Scheduled Jobs	PRB1734625	Business Calendars with a floating timezone are not taking into account DST
Scheduled Jobs	PRB1708724	The 'Archive' job schedules 1 'Re-Archiver' job every hour, so if one job runs long, it causes scheduler contention
Scheduled Jobs	PRB1771051	Jobs are executed twice during a rescheduler restart
Scheduled Jobs	PRB1782901	High cardinality of the 'Job classification' column can prevent scheduled jobs from being processed due to a StackOverflowError in SchedulerThread
Schedules	PRB1717977	The on-call calendar doesn't display correctly when a shift starts from 8:30:00 to 08:29:59 the next day
Schedules	PRB1724036	In System Scheduler, the 'Show Schedule' page is completely hardcoded
Schedules	PRB1746190	Schedule entries (cmn_schedule_span) that are not marked as 'ALL DAY' change time zones in read-only mode
Schedules	PRB1758236	The node restarts when inputting a particular date in the To and Repeat until fields
Script Includes	PRB1731369	Setting a default value for a reference field fails when invoking a script include
Secondary Database Management	PRB1754273	There's gateway password decryption failures due to a premature attempt to use Key Management Framework (KMF)
Seismic Framework	PRB1751888	Cache busting doesn't occur on pages routed through the UxPageProcessor
Seismic Framework	PRB1752772	The instance redirects to /welcome.do or /session_timeout.do before authenticating via SSO when the user selects any instance-specific link
Seismic Framework	PRB1783295	There's an empty Service Operations Workspace incident form after upgrading from Vancouver to Washington
Server-side scripts	PRB1777353	There's an issue compiling a script using a map iterator in a 'for' loop
Server-side scripts	PRB1714731	After a Vancouver upgrade from Utah, GlideRecord.getElement().getDisplayValue() doesn't honor the user locale preferences
Server-side scripts	PRB1754391	Scope.isIVSScope() is incorrectly marking internal Servicenow scopes as ISV scopes
Server-side scripts	PRB1653850	A script debugger throws an error when referencing the 'this' object
Server-side scripts	PRB1692959	Number.prototype.toLocaleString fails, as it treats the first argument as the base
Server-side scripts	PRB1715580	GlideRecord API improperly passes an integer addOrCondition() value as a decimal
Server-side scripts	PRB1717170	Installing a third party dependency in a module and requiring it in a script results in a JVM crash
Server-side scripts	PRB1730509	In Firefox, after running a background script, the browser's Back button doesn't return to the script page
Server-side scripts	PRB1737150	Related list conditions in JavaScriptGenerator require an encoded query or it generates a null pointer exception
Service Catalog	PRB1737649	There's a noticed performance impact with the scheduled job 'Set VA Supported Flag'
Service Catalog	PRB1752131	External users are not able to add an attachment on a catalog item macroponent
Service Catalog	PRB1729616	Upon submitting a Service Catalog order, the 'Thank you, your request has been submitted' is not read out by screen readers
Service Catalog	PRB1736019	Updates to field translations made with the Edit Translations button on the Catalog Item screen are not displayed on Service Portal
Service Catalog	PRB1743369	Stale recurring frequency stored in the cache
Service Catalog	PRB1658678	Catalog item images on Portal are not displayed on domain-separated instances
Service Catalog	PRB1720343	The user criteria cache isn't consistent across all nodes on catalog items with subscriptions
Service Catalog	PRB1734166	Localization framework publishes translations in the global scope although the artifact record is created in a different scope
Service Catalog	PRB1751251	Attachments are disappearing when attached to the service catalog forms
Service Catalog	PRB1757001	Not possible to customize 'Ticket Action' widgets
Service Catalog	PRB1515076	In the portal, the currency symbol in the reference field list is not displayed
Service Catalog	PRB1671988	Screen reader doesn't announce the label name of the combo box 'Title size'
Service Catalog	PRB1710997	sc_category items with child nodes incorrectly report their list placement
Service Catalog	PRB1720309	Request summary content isn't marked up programmatically
Service Catalog	PRB1720615	The visual text of a link isn't associated with a component programmatically
Service Catalog	PRB1726998	The 'Close' icon on the categories selector in 'Manage HR Catalog' doesn't work
Service Catalog	PRB1733864	A copy request isn't copying a request for an 'in' variable
Service Catalog	PRB1735197	Some Service Catalog variable's field translations aren't copied
Service Catalog	PRB1735254	Variables in variable sets can't be updated by an open catalog item from a wish list
Service Catalog	PRB1736674	A check box's read only and visibility settings are incorrect via Service Script
Service Catalog	PRB1737431	The related list sys_ui_related_sc_ cat_item_producer_null is overwritten during an upgrade
Service Catalog	PRB1744529	Multiple versions are created/displayed when importing XML
Service Catalog	PRB1749981	Demo data removal script delets 'sc_catalog' Service Catalog with its categories
Service Catalog	PRB1752628	'Copy Attachment' isn't working for Record Producer in an order guide
Service Catalog	PRB1755418	The condition script is not evaluated in the execution plan
Service Catalog	PRB1758469	The translation of the name of the catalog elements to the Service Portal does not work as expected
Service Catalog API	PRB1782677	UI Policies using the 'OR' clause not working in NowAssist in VA
Service Catalog Builder	PRB1742298	Catalog build does not support READ field ACLs
Service Catalog Builder	PRB1748023	Warning messages observed in the Washington DC release for invalid control characters (^M) in XML
Service Catalog Builder	PRB1760494	The Catalog Builder fulfillment step list isn't working as expected
Service Catalog Builder	PRB1761456	When logged in as a Catalog Builder editor, the fulfillment step throws a security rule-related error
Service Catalog Portal Widgets	PRB1764839	The Date field isn't set using sc_item_ variable_assignment in an order guide rule
Service Catalog Portal Widgets	PRB1609965	The parent case field on a case task list view on the Customer Service management (CSM) portal is empty, even when it's displayed on the form view
Service Catalog Portal Widgets	PRB1746017	A standard ticket screen bounces when submitting the catalog item 'Register a Business Application' when there are many approvers
Service Catalog Portal Widgets	PRB1746815	Files added in the attachment type variable are not retained after selecting 'Add to wishlist'
Service Catalog Portal Widgets	PRB1758896	The 'My Requests' widget (cloned version) cannot be updated
Service Catalog Portal Widgets	PRB1715031	In the Customer Service Management (CSM) portal, the TinyMCE HTML editor system font doesn't translate in Portuguese
Service Catalog Portal Widgets	PRB1734447	Multi-row variable set row icons are displayed underneath each other instead of next to each other on a Service Portal catalog item
Service Catalog Portal Widgets	PRB1740257	A cross-scope error is seen on an HR table, causing the Virtual Agent case details card to show empty fields
Service Catalog Portal Widgets	PRB1744103	Dynamic Translation does not appear in Employee Center for 'Approval History' in the activity stream
Service Catalog Portal Widgets	PRB1744236	The tab title on the portal page sc_cat_item does not fetch the item name as expected for customer_contact
Service Catalog Portal Widgets	PRB1745077	The CSM Standard Ticket Configuration widget does not render the HTML code style
Service Catalog Portal Widgets	PRB1745173	File attachments are missing when submitting a request from a draft
Service Catalog Variables	PRB1720613	Decimal places for a price are displayed unexpectedly in select box variables even when the currency is a zero-decimal
Service Creator	PRB1733343	There are long-running 'Init Service Designer Form' jobs on the standby nodes of an instance
Service Creator	PRB1715639	The Description field disappears when creating Service Designer
Service Level Management	PRB1728854	Setting the property com.snc.sla.condition_ class.caching.enabled to false prevents the SLA Engine from attaching SLAs
Service Level Management	PRB1734205	'SLA Repair' and 'SLA Timeline' using HistoryWalker give undesired results when audit data has a split transaction
Service Management Virtual Agent Topic Blocks	PRB1712119	The vaVars._topic_sorry_msg (va script block)/com.glide.cs.no _topic _ sorry_message property isn't translated in Virtual Agent (VA) chats
Service Mapping	PRB1717472	The Application Service Wizard increments the Number field on a new record multiple times during creation
Service Mapping	PRB1725024	Excessive and unnecessary logging of 'Executing Update Entry Point Candidates BR' causes usability and performance issues for the syslog table
Service Mapping	PRB1688161	Service-mapping workspace doesn't show ML powered candidates due to a bad record of the sm_admin role in the sys_ux_applicability record
Service Mapping	PRB1734706	The scheduled job 'Service Mapping - Traffic Process to Process' introduces long runs when updating the p2p_extension table
Service Mapping	PRB1723151	The 'Application Service Manual Ep Cleanup' job triggers unnecessary recomputations
Service Mapping	PRB1734462	The 'Create Pattern from Generic Application' action sticks on loading when running a generic application process command is missing or empty
Service Mapping	PRB1536950	The MID Server crashes with an Out of Memory (OOM) error when handling a large number of file systems
Service Mapping	PRB1705211	Uploading indicators tabs based on a large database view takes a long time
Service Mapping	PRB1733108	Adding a check whether endpoint_id=='null' as a string is part of the null check condition
Service Mapping	PRB1736183	Recalculating the 'Service' UI action for tag-based services that are executed in the foreground can cause a timeout for large services
Service Mapping	PRB1738279	There's a memory leak in the 'Service Mapping Recomputation' job due to the ServiceImplementationCache not clearing
Service Mapping	PRB1738372	Change info logging in SAProcessTopologyClassifier to 'debug'
Service Mapping	PRB1748880	When creating an inclusion discovery task, it is created with discovery_status = null
Service Mapping	PRB1751897	The network path is calculated even if the target node is marked as a boundary
Service Model Foundation	PRB1768842	Contributors should be able to comment and assign the case tasks that are visible to them
ServiceNow Studio (Legacy)	PRB1741989	A user who has access to a protected script cannot find the content inside the script via the code search feature in ServiceNow Studio
Service Portal	PRB1719006	If it's set via the onChange catalog client script, a read-only HTML variable isn't visible
Service Portal	PRB1745184	'Service catalog' in breadcrumb is not translated consistently
Service Portal	PRB1725506	Attachments are not displayed in the ServicePortal Activity stream
Service Portal	PRB1732434	After the Vancouver upgrade, an attachment base instance pop-up is not similar to what is on PDI
Service Portal	PRB1733037	Changes are not saved on form reload when the network is slow
Service Portal	PRB1715252	Color alone is used to distinguish a link
Service Portal	PRB1733620	A logged in user can't see their profile in their organization chart on the profile page
Service Portal	PRB1743912	A base instance Search Page widget cannot be saved, and Server Script field yields error
Service Portal	PRB1746097	Null pointer exception observed when accessing $sp.do
Service Portal	PRB1754534	Incorrect favicon appears in Google searches
Service Portal	PRB1758275	Service Portal Related List Attachment doesn't work and redirects to a blank page
Service Portal	PRB1635895	A widget with a query doesn't work post session time-out if it's directed from the header menu item right after login
Service Portal	PRB1669934	Related documents widget does not allow upload when there is Date/Time Field on the pop-up
Service Portal	PRB1685905	When browsing KB Categories with a screen reader, the Article Badge counts are not announced
Service Portal	PRB1688882	Service Portal Date Picker has the improper markup role='application'
Service Portal	PRB1696903	The focus indicator doesn't reside on the correct item and the knowledge article count is not announced
Service Portal	PRB1699792	Date picker (sn-date-picker) doesn't automatically close when selectbox is selected in Service Portal causing an overlap issue when the browser window is resized
Service Portal	PRB1714454	A user can't select a date in the calendar picker on the Mobile App and on the Mobile Service Portal
Service Portal	PRB1719087	Catalog item annotations don't expand when at a certain length
Service Portal	PRB1723919	The 'Approval' widget displays incorrect information
Service Portal	PRB1732351	Tracking an impersonated user should be allowed according to UCM Decision
Service Portal	PRB1732644	In a Knowledge Base filter on the 'Mobile' view, the focus doesn't return to the Filter button when a user selects 'done'
Service Portal	PRB1733272	On Service Portal's list collector, variables are still visible after exiting the page
Service Portal	PRB1737463	The 'Back to Top' link does not work as expected in the Knowledge Base articles in the Knowledge Base portal and Employee Service Center
Service Portal	PRB1738182	Long_label doesn't work on /csm
Service Portal	PRB1743178	The advanced view rule does not work on Service Portal after creating a record or transition
Service Portal	PRB1743596	The select box is missing the required accessibility attribute in Service Portal
Service Portal	PRB1745256	On CSM Portal, users can see related lists that do not exist in the backend
Service Portal	PRB1747389	Certain text in the Employee Service Center for the Faceted Search widget are not translated
Service Portal	PRB1748379	Selecting a list selection causes a pop-up to be displayed in the top left of the frame
Service Portal	PRB1748592	Users are unable to reach the reference field after calling the clearValue() method
Service Portal	PRB1751266	When reviewing skipped records for Washington DC, a spelling error is observed in the code related to a function
Service Portal	PRB1755061	In Service Portal, when list collector variables are read-only, they are skipped by keyboard navigation
Service Portal	PRB1757924	After attaching files to a catalog item in the portal, if the attachments are renamed, the extension is removed
Service Portal	PRB1760641	The portal catalog item offers attachment encryption options even though attachment encryption has been turned off in 'Encrypted Field Configurations'
Service Portal	PRB1761633	The portal console log gives an icon pre-load error
Service Portal	PRB1763318	Knowledge article anchor tags do not jump to the specific element (#id) of the page by selecting the icon link widget or carousel widget
Service Portal	PRB1767137	'Insert' and 'Stay' on a sp_portal record prevents updates to the Logo field on a newly created record
Service Portal	PRB1763054	The date/time picker does not translate to Arabic
Service Portal	PRB1711713	Comboboxes are described as unavailable
Service Portal	PRB1770510	In Safari browsers, there is a UI scroll issue on the 'Track all your tickets' page
Service Portal Announcements	PRB1762268	The announcement for the More button has no function when using a zoom factor of at least 400x
Service Portal Core Widgets	PRB1702851	On a Portal page with more than two data table widgets, the user is unable to edit/add a filter condition on the second widget of the page
Service Portal Core Widgets	PRB1734641	On the 'Organization Chart' widget, changes on instance options are causing the widget to crash
Service Portal Core Widgets	PRB1737559	Is_multi_text = false does not work as expected in Service Portal
Service Portal Core Widgets	PRB1744433	The activity stream always displays the first activity stream entry of records created by 'system' in English and is not translated
Service Portal Core Widgets	PRB1757571	On a data table from an instance definition, users are unable to filter the list when a field is blank due to an ACL
Service Portfolio Management	PRB1739773	Duplicate availability calculations occurring
Service Portfolio Management	PRB1767688	There's incorrect lifecycle mappings for business service and technical service
Service Portfolio Management	PRB1731037	The 'Handle Performance Score' business rule aborts a transaction and causes 'Publish Service Approval subflow' to error
Service Portfolio Management	PRB1734440	A service offering update is blocked when changing the parent
Service Portfolio Management	PRB1736011	When retiring a service, the service offerings aren't retired automatically
Service Portfolio Management	PRB1750190	The document ID does not handle the table extension transparently
Service Portfolio Management	PRB1756415	Issue with referencing fields after switching from the legacy structure to the standard portfolio structure
Service Portfolio Management	PRB1777498	If a parent is of a different value, an offering shouldn't be marked as 'duplicate of'
Session Management	PRB1741142	An uncaught exception causes stale records in the 'Active Transactions (All Nodes)' table
Session Management	PRB1757612	An uncaught null pointer exception causes stale records in the 'Active transactions (all nodes)' table
Session Management	PRB1714960	The Frequent list_history.do error appears to extend user sessions
Sidebar (Family Release)	PRB1719184	current.member_type isn't evaluated as expected in the business rule script on the first insert into the sys_cs_collab_member table
Sidebar (Family Release)	PRB1719893	In the workspace 'Discuss Sidebar' chat, the size of the chat text entry window is smaller after an upgrade to Vancouver
Sidebar (Family Release)	PRB1755062	Translation errors in the Sidebar omni-experience standard feature set plugin and incorrect time format for 'now-message-timestamp'
Sidebar (Family Release)	PRB1770062	An updated KB record doesn't reflect on a record card from a sidebar discussion
Sidebar (Family Release)	PRB1764002	Screen Readers (NVDA and JAWS) announce both the 'Select Emoji' label and tooltip 'Insert Emoji' when focused
Skills Management Dashboard	PRB1742662	In the Skills Management Dashboard, a 'Request failed with status code 401' error is visible
SOAP Web Service	PRB1748918	The serialization of XMLNode in the SOAP response uses a string representation instead of XML elements
Software Asset Data Import	PRB1672814	SAM Pro - Issue on Software Entitlement Import with the Lease Contract field
Software Asset Management	PRB1638689	The business rule 'Bookkeeping for dedup on delete' does not check the normalization status of installs
Software Asset Management	PRB1773110	SAMCoreCompanyUtil(sams) uses the use_when_reporting field introduced in Software Asset Management - Professional (SAMP)
Software Asset Management	PRB1605569	Microsoft License Statement (MLS) imports result in entitlement import errors for most per-core product definitions even when the rights per license is specified
Software Asset Management	PRB1748866	The sys_object_source table grows indefinitely with invalid records as records are deleted from the cmdb_sam_sw_install table
Software Asset Management	PRB1754090	When assigned_to is changed on CI it doesn't update in software installations when assigned_to changes are empty
Software Asset Management	PRB1756212	Discovery models normalized using pattern rules do not get updated when a new package rule is shipped
Software Asset Management	PRB1666851	The condition field doesn't recognize 'custom' field choices in the 'Software Install Condition' from the Software Model form
Software Asset Management	PRB1745015	Issues with 'CancelExistingWorkflow' in 'sn_samp.SAMPReclamationUtil' querying the field type 'Document ID'
Software Asset Management	PRB1746299	The Run As field is not empty in the 'Proactively fix core company reference' scheduled job
Software Asset Management Content Service	PRB1705952	Default values on the sam_sw_product_lifecycle table are not set for source, lifecycle_type, risk, and active fields
Software Asset Management Content Service	PRB1718826	Users are unable to opt in to the Software Asset Management content service
Software Asset Management Publisher Pack for SAP	PRB1762414	Users observe the error 'Script: SAPImportWorker: Connection name CUQ failed with error [com.ctc.wstx.exc .WstxLazyException]'
Software Asset Management Workspace	PRB1719783	samp_sw_client_access_installed_device doesn't have required ACLs
Software Asset Management Workspace	PRB1731963	License usage doesn't display publisher cards for recon results when the 'Publisher' filter is applied
Software Asset Management Workspace	PRB1732877	There's a new button on the 'list-report' page in Software Asset Management Workspace
Software Asset Management Workspace	PRB1761023	The Oracle DB options 'Unlicensed options' list view filter is misconfigured and displays no results
Software Asset Management Workspace	PRB1768651	The Oracle DB 'Unlicensed options' list view filter is incorrect when accessed from the product result
Software Asset Normalization	PRB1663147	'SAM - Normalize discovery models using machine learning' job fails for unavailable or mismatched content, even though the other models normalized properly
Software Asset Reclamation	PRB1747941	The 'SAM - Apply latest content changes' job fails when the reclamation candidate's description is empty
Software Asset Reclamation	PRB1748558	The 'SAM - Identify Blacklisted Software' job sets all the deny-listed or closed complete candidates to 'Awaiting revocation'
Software Asset Reconciliation	PRB1732207	After an upgrade to Utah or later, Delete SampRecord from Source Control caused a workday recon failure for an existing user
Software Asset Reconciliation	PRB1743395	The suite engine fails during suite processing in reconciliation
Software Asset Reconciliation	PRB1751750	Read replica lag on install table caused by Reconciliation
Software Asset Reconciliation	PRB1724665	There's an out of memory issue when generating a Windows SQL Infra report for Microsoft
Software Asset Reconciliation	PRB1734593	Microsoft recon fails when combos differ for virtual machines
Software Asset Reconciliation	PRB1734615	SuiteEngine performance improvement
Software Asset Reconciliation	PRB1765646	Visual Studio installs are inferred to Visual Studio 2022 due to missing suite components
Software Asset Reconciliation	PRB1762816	Stamp Cloud provider and cloud host type columns only for delta records on install table
Software Asset Success Portal	PRB1712038	Remove filters from the 'Health check' widget in Success Portal
Software Discovery	PRB1749963	The sa_pattern_prepost_script 'Sync Installed Software' creates software installs records via discovery, even when the glide.discovery.software_sccm_managed system property is true
Software Entitlements	PRB1715780	Allocations on maintenance entitlement
Software Entitlements	PRB1728056	MLS bulk Import creates more records than needed for a suite
Software Entitlements	PRB1704061	CSM fields are displayed by default in the base instance Software Asset Workspace view for contracts
Software License Compliance Checker	PRB1691508	Display only Software Asset Management (SAM) Pro or SAM Enterprise in IT Asset Management licensing resource counts
Software Lifecycles	PRB1722917	Filters in the 'Lifecycle report' table aren't properly applied and no records are populated in a workspace
Software Lifecycles	PRB1739133	The 'End of Life products' widget in Software Asset Overview dashboard has an incorrect filter
Source Control Engine	PRB1741485	Changes to various records aren't available for the 'Compare with committed' operation when committing changes
Source Control Engine	PRB1772875	Operation latch wasn't released after importing an application through Source Control
Standard Change Catalog	PRB1702225	Operator selection in the condition builder is not displayed for the 'List Collector' variable when there is a 'custom with label' type variable next to it
Standard Change Catalog	PRB1740549	In Next Experience, the introduction of a variable formatter to a standard change proposal results in editable change request values in 'Closed' and distorted change request values' styling
Subscription Management	PRB1694629	Users without BCM roles are shown in 'ua_app_usage' that they accessed tables
Survey Management	PRB1724829	If the user is using a different time format, incorrect dates are saved when a survey is submitted
Survey Management	PRB1724844	Survey Designer creates copies of a survey
Survey Management	PRB1737733	Inactive metrics are still visible in the native UI, but not in the portal
Survey Management	PRB1750502	The Outlook actionable messages checkbox in Quiz Designer does not work as expected
Survey Management	PRB1761114	There's inconsistency between the native UI and portal/mobile in the percent_answered field in the 'Assessment instance' table
Survey Management	PRB1781172	Selecting the 'Next' button on the Survey Deprecated widget doesn't progress to the next question
Syntax Editor	PRB1717790	With the new scripting tools in Vancouver, syntax editor macros aren't loading correctly all the time
Syntax Editor	PRB1622389	There is no way to format an XML field in Script Editor
Syntax Editor	PRB1680139	Word wrap does not work in script editor
Syntax Editor	PRB1711483	Typedefs for known parameters aren't loaded in an editor
System Archiving	PRB1660184	Filter out a restored record when creating an archive chunk
System Archiving	PRB1751060	Job Consumer runs for days in all environments (Chunks are marked incorrectly with error state)
System Archiving	PRB1590786	Creation of a new archive rule on larger tables times out before completion
System Archiving	PRB1711734	ACL inheritance on archived tables isn't working as expected
System Events	PRB1773866	Event XMLstats Endpoint errors out due to an incorrect structure
System Export Sets	PRB1729204	When a null point error is thrown in an export set execution, an export's set state and logs aren't reflected in the export history
System Import Sets	PRB1727212	Data Loader and some other fields are removed from the form section in sys_data_source
System Import Sets	PRB1694394	ImportSetCleaner Script include performs gs.print to syslog excessively
System Import Sets	PRB1754292	The import job transformer is stuck in the 'Running' state when the node restarts
System Import Sets	PRB1736383	A data stream action field doesn't populate in the Data Source page
System Update Sets	PRB1717629	sys_documentation records are not deleted when the change is published to AppRepo from the source and the app is installed on the target
System Update Sets	PRB1764439	An update set preview is canceled when there are duplicate names within the hierarchy and the instance uses a Postgres database
System Update Sets	PRB1752200	Form sections defined in a domain do not coalesce when deployed via update set
System Web Services	PRB1515820	Table API adds 'api=api' to queries which causes issues when a table has a column named 'api'
Table Administration and Data Management	PRB1650626	Data Management > Update with Preview doesn't work on journal fields
Table Administration and Data Management	PRB1755862	There should be a default ordering by sys_id on all metadata tables and a few non-metadata tables
Table Administration and Data Management	PRB1513819	Utterances' text is not formatted when tokenized languages are exported
Table Administration and Data Management	PRB1655722	The 'Updated' date on LDAP Scheduled Imports updates to today when using 'Execute Now' for the first time after Tokyo upgrade
Table Administration and Data Management	PRB1719787	The condition checker for the Table field is set to empty when the maximum length of the table is more than 40 characters
Table Administration and Data Management	PRB1725932	Users can assign delegates or users to inactive users even though the fields' reference qualifier condition is set to 'active=true^EQ'
Table Cleaner	PRB1706024	When read replicas are configured and there is replication lag, a table cleaner can 'spin' for long periods of time trying to delete non-existent records
Table Cleaner	PRB1722902	TableCleaner isn't deleting sys_audit and the sys_journal_field for the 'TPH' table when the options are enabled
Technology Reference Model	PRB1737818	When users fetch the product models from the application service, the software product does not appear even if there are technical debts
Territory Planning	PRB1732080	There are issues with adding matching attributes in the geography type in workspace
Time Card Management	PRB1711394	Using Time Sheet Portal on FireFox prevents users from selecting the 'dropdown' menu for the resource plan field
Time Card Management	PRB1724449	A recalled time card uses the wrong exchange rates
Time Card Management	PRB1746965	Users are unable to update the 'Time Card Grid' widget
Time Card Management	PRB1676673	The previous month button on the calendar pop-up is not labeled
Time Card Management	PRB1677471	Days of the week are announced by assistive technology as 'Sun', 'Mon', etc.
Time Card Management	PRB1708797	A warning isn't displayed when a time card is recalled
Time Card Management	PRB1731868	An update in 'Planned hours' on a resource allocation updates the actual cost in 'Project currency'
Time Card Management	PRB1737941	JAWS does note read out task card fields in the Time Sheet Portal
Time Card Management	PRB1759941	Time Sheet Portal tasks show all tasks when using priority sorting
Transaction Management	PRB1674646	API Response is 200, however the API call doesn't reach the application node
Transformer API	PRB1733790	TransformerStats grow unbounded, causing heap memory pressure
Transformer API	PRB1722879	ComplexObjectCollection serializes empty arrays with an empty element
Transformer API	PRB1712812	The JSON parser drops negative numbers in arrays
Transformer API	PRB1759136	The Integration Hub DataStream Action Rest API pagination for XML Response does not work as expected
UI Actions	PRB1696768	Workspace View rules are not applied when form is reloaded with g_form.reload() in UI action
UI Actions	PRB1667469	An override is created automatically when the user opens a UI Action
UI Actions	PRB1667945	action.setredirect isn't working on a Workspace list
UI Actions	PRB1765220	In Next Experience, the Remove button in an attachment dialog no longer has a border
UI Builder	PRB1734100	Group assigned roles aren't honored by UI Builder
UI Builder (Family Channel)	PRB1737069	Agent Assist in a configurable workspace does not have scroll bars for knowledge articles containing tables in the article body
UI Builder (Family Channel)	PRB1711393	In Utah and Vancouver, the same theme styling appears differently for dashboard tabs than in Tokyo
UI Builder (Family Channel)	PRB1717633	Expand, collapse, and Show all buttons in the table aren't accessible through the keyboard
UI Builder (Family Channel)	PRB1732414	Pages load slowly with 150+ elements
UI Field Administration	PRB1695153	The date and time picker are not displayed in forms where the user has set the preference for date format as dd.MM.yyyy
UI Field Administration	PRB1763085	Differences in autocomplete sorting for reference fields in Workspace vs Platform view
UI Field Administration	PRB1737805	@ mention doesn't work in Workspace with RTE off
UI Field Administration	PRB1683899	The user can't add an image to a mandatory field of type 'Image' or 'Attachment'
UI Field Administration	PRB1742370	Resizing the modal of 'Assignment group' will collapse the layout
UI Field Administration	PRB1710200	The 'Total time' and 'Time worked' history is not displayed correctly upon updating 'Time Worked'
UI Field Administration	PRB1727082	In the article type 'Wiki', an <h2> header is not visible in edit/preview mode
UI Field Administration	PRB1731070	The Time worked field doesn't work properly in Workspaces when two users are working on the same Task simultaneously, and one user saves the Task
UI Field Administration	PRB1674332	Screen readers won't narrate any information when the focus moves to link content
UI Field Administration	PRB1739850	In Workspace (both legacy and configurable), the tree picker for a reference look-up field shows an empty modal when glide.invalid_ query.returns_no_rows is set to true
UI Field Administration	PRB1752376	When viewing a KB article in Edit view, selecting any of the tabs at the bottom jumps to the KB content instead of staying down at the tabs
UI Field Administration	PRB1756977	'Index 1 out of bounds for length 1' error in Workspace
UI Field Administration	PRB1596670	Invalid input isn't announced by assistive technologies
UI Field Administration	PRB1648730	The mandatory asterisk appears for a field that is set as read-only via the ACL
UI Field Administration	PRB1698505	The Phone number type field saves inconsistently in Platform but not in Workspace
UI Field Administration	PRB1699158	Section heading is announcing additional items being concatenated with Screenreader (NVDA)
UI Field Administration	PRB1711497	A reference variable's 'preview' window size in the 'Variables' editor is smaller than the other reference field's 'preview' window sizes in the 'Requested Item' form
UI Field Administration	PRB1714549	The value of the Short Description field doesn't display when the value starts with '@' and contains '/'
UI Field Administration	PRB1715716	A live update doesn't work as expected on a list field when the field is set to read-only via the dictionary entry override
UI Field Administration	PRB1717782	e164 phone numbers on any table fail to save correctly when 'Other/Unknown' is selected
UI Field Administration	PRB1718953	Reference field type-ahead transactions aren't cancelable in Customer Service Management (CSM)/Field Service Management (FSM) configurable workspaces
UI Field Administration	PRB1721196	The field label of a wiki type field is displayed with a grey background color
UI Field Administration	PRB1731626	In Vancouver, a script include isn't called for the reference dictionary entry if the choice list specification is 'Dropdown' set with 'None'
UI Field Administration	PRB1731871	When updating the Phone Number (E164) field, the prefix (country code) unexpectedly loses focus and scrolls to the next form section in a configurable workspace
UI Field Administration	PRB1734859	@Mentions don't let users search for users with '(' as a special character in their name
UI Field Administration	PRB1734907	The Phone Number (E164) field type is broken for non-admin users
UI Field Administration	PRB1736621	While closing the problem to the 'Risk Accepted' state, the field name Risk Accepted Reason label is misaligned
UI Field Administration	PRB1737421	Unable to select a date before 1970 from the calendar popover in UI16
UI Field Administration	PRB1737453	The Life Cycle Stage and Life Cycle Status fields do not accept values when entered in a language other than English
UI Field Administration	PRB1737778	The Currency2 field value completes itself with the value 'true'
UI Field Administration	PRB1740210	The list collector 'None' placeholder is recognized as an option when the language is switched to German
UI Field Administration	PRB1742055	Double-clicking on the date picker in the Date/Time field selects an invalid date
UI Field Administration	PRB1742230	Long field labels are truncated/hidden in UI16
UI Field Administration	PRB1750483	When viewing user records as a non-admin ITIL user in Service Operations Workspace, the phone number and mobile phone number fields prefix the phone number with an extra 1
UI Field Administration	PRB1756737	@mentions are not selected when users tab-press, but they are selected through arrow buttons
UI Field Administration	PRB1758221	'Index x out of bounds for length x' error and users are unable to save or update a record when a Glide_List field is modified with a value lacking a display value
UI Form Administration	PRB1642153	Dependent choices do not work as expected in Agent Workspace when using a Client Script to set and clear options
UI Form Administration	PRB1734435	The cursor jumps around when trying to rename an attachment name while attaching it to a record in workspace
UI Form Administration	PRB1745712	Different behavior ACL evaluation template Workspaces/UI16 forms (native) in relation to the current object
UI Form Administration	PRB1757057	The Applies to field doesn't display any values in Workspace
UI Form Administration	PRB1721247	In CSM/FSM Workspace, the 'After' business rule doesn't insert records when the field is hidden
UI Form Administration	PRB1735528	Form onChange doesn't work properly in Workspace
UI Form Administration	PRB1742034	The 'Copy Permalink' pop-up (Copied to Clipboard) is not translated when selected within the Knowledge Article that is opened from the Knowledge home
UI Form Administration	PRB1746742	The Entity View Action Mapper (EVAM) table field list doesn't populate for tables extending 'Variable'
UI Form Administration	PRB1753812	The length of the 'Handled events' column on the 'sys_ux_macroponent' table needs to be increased to avoid truncation of data on Oracle DB
UI Form Administration	PRB1774006	In a workspace, the 'onLoad' UI policy isn't working on a save
UI Form Administration	PRB1670764	When a pop-up modal is closed, the page loads twice in a configurable workspace if the instance is domain separated
UI Form Administration	PRB1686691	New Form layouts are dynamically created by opening a record
UI Form Administration	PRB1700565	Resolve UI Action does not save the Time Worked field value
UI Form Administration	PRB1703974	Special handling notes with a large amount of text cause overflow beyond the modal container
UI Form Administration	PRB1717532	Using a base instance variable formatter on a custom table (not extended from a Task) does not open the form in Workspace
UI Form Administration	PRB1718533	The g_user.getClientData() API doesn't work properly on Workspace
UI Form Administration	PRB1723383	A missing empty table check is causing an undefined page route on 'Create article'
UI Form Administration	PRB1730199	'Reload form' in workspace doesn't load special handling notes (SHN)
UI Form Administration	PRB1754719	Failure to load Planning Items with a custom Scoring Framework where the attribute name contains '/'
UI Form Administration	PRB1708619	There's an advanced reference qualifier issue in the Playbook experience
UI Form Administration	PRB1708645	If a user enters 'NULL' in a string field and saves it, the field is empty even if it's a required field
UI Form Administration	PRB1708689	setError() doesn't work in configurable workspaces
UI Form Administration	PRB1711630	user.view events are created unexpectedly for the 'DB' view and go into an error state
UI Form Administration	PRB1712024	The focus on the first field on a form isn't working as expected
UI Form Administration	PRB1718196	The read-only 'Time worked' value isn't displayed correctly after a live update
UI Form Administration	PRB1720326	Attributes that begin with 'aria-' aren't valid ARIA attributes
UI Form Administration	PRB1721805	There's an unexpected update to a read-only HTML field
UI Form Administration	PRB1727325	Tooltips aren't hoverable and can't be dismissed using the keyboard
UI Form Administration	PRB1727883	A required dot-walk reference field causes an issue in Agent Workspace
UI Form Administration	PRB1728214	Modifying an annotation on a 'Extension table' form can break the annotation for the 'Parent table' form
UI Form Administration	PRB1731022	The dictionary entry of the Attributes field is incorrect for the 'Rate Model' attribute
UI Form Administration	PRB1731624	The error messages when uploading deny-listed attachments aren't translated to the session language
UI Form Administration	PRB1732230	The UI Builder form's configuration panel's 'View' parameter is overridden by the Form Controller 'View' parameter
UI Form Administration	PRB1734086	A required Date field can be submitted in the incorrect format with no validation error
UI Form Administration	PRB1738564	A ribbon component displays the page title as 'Contact'
UI Form Administration	PRB1744130	G_form.clearvalue does not set the radio button value to its initial value
UI Form Administration	PRB1746695	The read-only URL field in a form allows focus and an inaccurate read out of the URL
UI Form Administration	PRB1751109	The focus on the 'Save changes' box is different when selecting the Back button and the Open record button on a preview window
UI Form Administration	PRB1754500	Table column headers are implemented incorrectly
UI Form Administration	PRB1769443	Event handling doesn't work on a 'UI action selected' event on an action bar component
UI Form Administration	PRB1773340	A field hint no longer displays for a boolean field when a field label URL is configured
UI Policies	PRB1714781	Selecting the Add/Remove Multiple button in a glide_list type field lets users save the record with an empty value for a required field
UI Policies	PRB1728303	When adding an attachment for the File Attachment type field through the form level, required field values are wiped due to a UI policy which isn't related to the file attachment
Unified Filter	PRB1733858	Users aren't able to apply a value of a string field on a runtime filter
Universal Request	PRB1728269	Archiving universal records is removing the attachments, causing admin users to not be able to see the attachment on archive universal records
Universal Request	PRB1733855	In the 'Universal request' ACL, there's a typo in the script
Upgrade Center	PRB1708147	Selecting 'Save Merge' when resolving a skipped record doesn't save the changes
Upgrade Center	PRB1733935	The progress bar on upgrade monitor page doesn't refresh
Upgrade Center	PRB1734654	Records in an upgrade preview display as 'Predicted Update' or 'Insert', but in the builder instance display as 'Skipped'
Upgrade Center	PRB1750401	Frequent warnings during an upgrade
Upgrade Center	PRB1770432	Whitelists that contain a list of elements that can be edited on a merge form don't include CSS variables and quick start configurations
Usage Analytics	PRB1741917	GCFCollector code throws many errors due to incorrect parsing of transaction sources
Usage Analytics	PRB1764167	When users upgrade from a pre-Vancouver release to the Vancouver release, User Consent Migration encounters a null pointer exception (NPE) in some scenarios
User Criteria for Service Catalog	PRB1766975	Default roles such as snc_internal and snc_external aren't honored properly for user criteria in portals, when roles are relegated in a session with the 'Zero Trust Access' feature
User Criteria for Service Catalog	PRB1771899	Using an email address denies access to a catalog item on a portal
User Role Inheritance API	PRB1692615	Marking inherits to false for a sys_group_has_role may temporarily leave sys_user_has_role records with an inheritance count of 0 ​
UX Framework	PRB1736722	A portion of the pom file for glide-ux-builder/pom.xml no longer exists when moved, and is causing a partial upgrade issue
UX Framework	PRB1745673	The 'New HR Case' tab is not closed once users selects the Cancel and discard option in HR Agent Workspace
UX Framework	PRB1713439	Associating records in Service Operations Workspace isn't working as expected
UX Framework	PRB1735486	Activity logs provide intermittently incorrect information
UX Framework	PRB1732332	When a user opens a service map from the 'Service' dashboard, the page turns into 'Service details'
UX Framework	PRB1736030	'Audiences' on a landing page does not work as expected
UX Framework	PRB1652455	In a configurable workspace, a dirty form message is encountered on a form due to its modal, even when the modal is already closed
UX Framework	PRB1688293	On the CSM Workspace 'Interaction' page, there's a mismatch between the selected tab and the tab content that's displayed
UX Framework	PRB1718386	The template tab misaligns in the side panel when 'Show the sidebar' is disabled in CSM Workspace
UX Framework	PRB1720924	On Service Operations Workspace's Agent Assist, the resource list title and contextual search resets after navigating to another contextual sidebar component
UX Framework	PRB1604829	sys_ux_page_registry.title isn't translatable
UX Framework	PRB1662699	The nav menu is missing the available green checkmark icon when the page loads if the agent has not checked all service channels in configurable workspace
UX Framework	PRB1678831	UIB Login component doesn't allow for switch to SSO properly
UX Framework	PRB1695799	Failed 4xx/5xx HTTP requests display an obtrusive modal in Vancouver
UX Framework	PRB1697508	Isolate the UIScript query from Form GQL and cache the response
UX Framework	PRB1697766	Leave the site pop-up when trying to download an attachment in workspace
UX Framework	PRB1714039	The Back button in iFrame doesn't work when opened in a configurable workspace
UX Framework	PRB1718453	Users are unable to create domain-specific UX page properties in a domain-separated instance
UX Framework	PRB1719613	The CONTENT_UPDATED event isn't updating the URL parameters from the second time
UX Framework	PRB1720621	sn-canvas-toolbar is hidden after resizing in Asset Workspace
UX Framework	PRB1721676	A screen reader isn't announcing the selected state of the tab controls with the role of 'Menu items'
UX Framework	PRB1722451	The UX add-on 'Event Mapping' is cached, but shouldn't be
UX Framework	PRB1724469	Screen macroponents are created without data 'nowAppProps'
UX Framework	PRB1727218	There's a layout issue in Software Operations Workspace
UX Framework	PRB1727277	Aria-hidden elements are focusable and contain focusable elements
UX Framework	PRB1727683	The Home and Cart buttons lack accessible names
UX Framework	PRB1732250	Sidebar tabs are cut/hidden when the browser width shrinks, or when a user zooms in
UX Framework	PRB1733426	In the Hebrew version of an instance, the Currency field on the 'Payroll' table isn't accepting a number even if it's a real number
UX Framework	PRB1742312	The test step to open a new form gives the error 'GraphQL API - GlideGraphQL: documents list does not contain valid document records: com.glide.graph'
UX Framework	PRB1747422	The inactive tab label is not able to switch to the correct language after the user changes the language
UX Framework	PRB1749701	'Cannot deserialize value of type Lcom.glide.ux.runtime.model.v_1_0_0.MacroponentProperty' warning when creating a user session or navigating to the workspace
UX Framework	PRB1752849	The 'Close Dialog' modal isn't translated
UX Framework	PRB1757522	The cache does not watch the changes made on the extension_point field of the sys_ux_app_route table
UX Framework	PRB1760476	In Agent Workspace for HR Case Management, highlighted value colors are faded in the form header
UX Framework	PRB1762333	Selecting 'Open issues' from a risk assessment's reference information causes an internal server error (500)
UX Framework	PRB1778611	In the 'Customer Success' workspace, adding a comment or a work note to a case causes a hidden contextual side panel to unhide itself
UX Framework	PRB1776899	Keyboard shortcuts aren't working in Service Operation Workspace
UX Framework	PRB1773935	Workflow Studio displays an empty page when opening in a private Firefox browser
UX-Metrics	PRB1717321	Data for Total UI Time and Interruption aren't populated (neither in list nor form layout) on the Client Interaction
Vendor Management Workspace (Family)	PRB1733000	The status should be 'positive' in VendorInsightsUtil .getKPIGroupThreshold()
Vendor Management Workspace (Family)	PRB1736751	Activities on some vendors run every night and fill up the log tab
Virtual Agent	PRB1586394	In a Virtual Agent topic, getDisplayValue does not work for the reference input when the count is more than 10
Virtual Agent	PRB1748942	A reference question with a single choice erroneously shows the question type in the label
Virtual Agent	PRB1645117	The 'Conversation Task' table name is incorrect
Virtual Agent	PRB1732454	The LiveAgent_interaction_id variable is not populated when a conversation is initiated via contextual action
Virtual Agent	PRB1741509	ActiveTopicTypesCache consumes a lot of memory
Virtual Agent	PRB1720318	A Virtual Agent topic with a text response node that contains a rich text message with a text link generates a mismatched token when an ATF test step is executed, causing a test step failure
Virtual Agent	PRB1753464	An initial search text is encoded in Agent Chat and the conversation context
Virtual Agent	PRB1723142	ServiceNow Accessibility Topics to be compliant with WCAG 2.1 Level A
Virtual Agent	PRB1731428	Loading dots for Live Agent are static and don't jump when waiting for the agent to pick up chat
Virtual Agent	PRB1732726	RuntimeUtils fetches conversations with tasks
Virtual Agent	PRB1745771	Users that do not have a consumer account do not receive a pop-up or indicator that a notification has arrived
Virtual Agent	PRB1748960	Sys_one_extend_ builder_capability records are mistakenly deleted during upgrade
Virtual Agent	PRB1765722	The Virtual Agent table bot response card isn't displaying all data properly after upgrading to Washington/Vancouver
Virtual Agent	PRB1770638	Agent chat is unable to render a chat when json cards are in a Virtual Agent conversation
Virtual Agent	PRB1720128	LinkUnfurlingMessageResponse messages aren't marked as processed
Virtual Agent	PRB1726791	Web Client can send multiple contextual action requests
Virtual Agent	PRB1730730	The multi-link output has a link header followed by description text, but the description text is truncated to a single line and only hovering over it displays the full content
Virtual Agent	PRB1731157	The VAAISearchHelperUtah. calculateResultsTo DisplayWithContext() method is missing in Vancouver
Virtual Agent	PRB1731831	In Virtual Agent, users are unable to translate the node name of a topic step
Virtual Agent	PRB1733286	An utterance isn't translated after going through language detection
Virtual Agent	PRB1735922	Virtual Agent 'Lite' topics are editable
Virtual Agent	PRB1740562	The 'Disconnected Chat Timeout' scheduled job should run as system, not admin
Virtual Agent	PRB1741127	Console warning logs caused by Virtual Agent not sending UI preferences to Next Experience Design System (NDS)
Virtual Agent	PRB1742734	The Agent Chat pop-up card uses an incorrect version of the KB article when using the copied permalink
Virtual Agent	PRB1745704	On-change handlers are always running, even if the changed variable does not exist in the conditions
Virtual Agent	PRB1746854	The chat is ended abruptly while initiating the autopilot topic during a live agent conversation through Virtual Agent Designer
Virtual Agent	PRB1746867	Virtual Agent's (VA) 'Abandoned chat' scheduled job short-circuits if it is unable to fault a conversation
Virtual Agent	PRB1747075	The greeting message passed in 'vaSystem.send TopicPickerControl (greetingMessage)' is present in the transcript of a chat initiated from the portal but not in the chat initiated from the team
Virtual Agent	PRB1757702	Conversations with empty device types are not faulted
Virtual Agent	PRB1760141	Users are unable to enable 'Make this input secure' on topic block
Virtual Agent	PRB1760676	Actionable notifications for 'LLM' mode with an LLM topic in action are received in non-LLM mode as well
Virtual Agent	PRB1762623	When multiple topic blocks are called, the topic block does not return to the parent topic
Virtual Agent	PRB1766440	The Virtual Agent conversation fails when a topic block that contains an apostrophe in the name is called
Virtual Agent	PRB1767655	The feature name in sys_gen_ai_usage_log is shown as 'Case Summarization'
Virtual Agent	PRB1767767	Chat summarization displays an empty agent message screen when transferring to a live agent
Virtual Agent	PRB1770948	In Virtual Agent, an action utility doesn't display all the relevant flow actions
Virtual Agent	PRB1770961	A transcript/internal transcript displays 'Unable to generate transcript' when the request catalog item inline-seismic topic block is used in Live Agent's auto-pilot
Virtual Agent	PRB1777529	Selecting 'Continue this topic' doesn't resume the topic but closes the conversation
Virtual Agent	PRB1781543	Survey returns an incorrect value in Virtual Agent
Virtual Agent Actionable Notifications	PRB1766713	If the previous notification conversation didn't have the global_requester _session_language context variable, notifications aren't triggered
Virtual Agent Designer	PRB1732898	The 'Properties' page is loading slowly in Virtual Agent Designer
Virtual Agent Designer	PRB1761215	Highest-scored intent isn't picked up by the Virtual Agent (VA)
Virtual Agent Designer	PRB1677132	The base instance topic 'Open IT Ticket 2.0 (Template)' doesn't work when it is being cloned
Virtual Agent Designer	PRB1731958	Users shouldn't need to turn on the 'NAP' panel to create large language models (LLM) topics
Virtual Agent Designer	PRB1750902	Virtual Agent directs to an error topic after receiving a response with Array.Object from Flow Designer
Virtual Agent Designer	PRB1751801	The topic node name with special characters does not appear in 'Task Context,' causing non-availability of the topic node for funnel creation on the Virtual Agent Dashboard
Virtual Agent Designer	PRB1758646	An LLM dynamic choice node needs to access the variable's value through getValue()
Virtual Agent Designer	PRB1761780	The 'Saved test' badge in the test window is cut off
Virtual Agent Designer	PRB1762445	Virtual Agent uses variable names in the conversation instead of node names
Virtual Agent Designer	PRB1766448	Carousel cards with translations don't display on Virtual Agent
Virtual Agent Designer	PRB1773483	A warning message displays 'Now Assist in Virtual Agent' instead of 'Now Assist in Virtual Agent Designer'
Virtual Agent for Service Portal	PRB1714291	A Virtual Agent screen reader is unable to announce the full response coming from the virtual agent
Virtual Agent third-party integrations	PRB1762476	The Virtual Agent/Microsoft Teams connection is unable to find records and options when an interaction is started
Virtual Agent Web Client	PRB1743948	VA Web client shows a blank screen when multiple tabs are open
Virtual Agent Web Client	PRB1772481	Reducing the browser width <600 makes the web-client full-screen
Virtual Agent Web Client	PRB1744826	The End Conversation button is not disabled after the user selects it
Virtual Agent Web Client	PRB1745475	The Virtual Agent Close icon is cut off when using on mobile
Virtual Agent Web Client	PRB1761699	When the user begins typing in the chat of Engagement Messenger on an iOS device, the page automatically zooms in
Virtual Agent Web Client	PRB1762856	The Virtual Agent 'Show 10 More' UI control isn't responding to Automated Test Framework (ATF)'s custom UI 'Click on Component'
Visual Task Boards	PRB1763654	Setting glide.vtb.card_select_ due_date.dst_convert to false doesn't prevent an extra hour from unexpectedly adding
Visual Task Boards	PRB1632630	HTML special characters are not shown correctly
Visual Task Boards	PRB1747150	Visual Task Boards (VTB) have no limits on attachments, which can lead to slow loading, memory issues, and semaphore exhaustion with excessive attachments
Visual Task Boards	PRB1729596	An activity stream is stuck when opening a card from a virtual task board (VTB)
Visual Task Boards	PRB1739939	Visual Task Board (VTB) cards display an inaccurate number of tasks
Visual Task Boards	PRB1744873	The Conditions type field does not honor the operators 'does not have' and 'excluding' for a Tags field on the form view even when these options are available in the condition builder v2
Walk-Up Experience	PRB1722390	In a scheduled job, the interaction state change for a walk-up is executed, but the script remains in the sysauto_script table
Walk-Up Experience	PRB1737053	In Walk-up Experience, the walk-up appointment state is updated twice
Walk-Up Experience	PRB1738315	Walkup experience fields are loading slowly in the Now Mobile app
Walk-Up Experience	PRB1761510	The carousel is broken on the Onsite 'Queue' page
Walk-Up Experience	PRB1769107	The Schedule appointment button isn't available when right-clicking then pasting for the Reason description field
Walk-up Experience Appointment Booking	PRB1746504	The function logError is not allowed in scope sn_walkup, with gs.error() used instead
Web Content Accessibility Guidelines (WCAG) Conformance	PRB1737763	Accessibility section of settings menu - Screen reader is not announcing the correct Name for 'Info button'. It is announced as 'section'
Web Content Accessibility Guidelines (WCAG) Conformance	PRB1716138	List mark-up is used incorrectly
Web Content Accessibility Guidelines (WCAG) Conformance	PRB1724967	In Virtual Agent, focus is lost when selecting a choice
Web Content Accessibility Guidelines (WCAG) Conformance	PRB1748991	The JAWS reader does not announce the title and text within dialog content, other than the interactive elements like 'Close,' 'Cancel,' and 'Remove'
Web Content Accessibility Guidelines (WCAG) Conformance	PRB1759881	The user interface for sidebar discussions and discussion chats are not fully accessible
Web Content Accessibility Guidelines (WCAG) Conformance	PRB1759886	The chat-bubble-icon has its own tab index even though it cannot be interacted with, leading to the user not being able to open the discussion chat using only the Tab key
Web Content Accessibility Guidelines (WCAG) Conformance	PRB1759888	The user interface for Sidebar discussion and discussion chat is not fully accessible
Web Content Accessibility Guidelines (WCAG) Conformance	PRB1759889	The user interface for a sidebar discussion and discussion chat isn't handicapped accessible
Web Content Accessibility Guidelines (WCAG) Conformance	PRB1763812	The user interface for a sidebar discussion and discussion chat is not fully accessible
Web UX Runtime	PRB1739325	A user with elevated privileges can't edit glide.ui.restore.previous.session.tabs
Workflow Contexts	PRB1725402	The Workflow Scratchpad Encryption plugin does not work properly after migration in a Vancouver upgrade
Work Order Management	PRB1747917	The travel line indicator for 'Closed Complete' tasks and 'Incomplete' tasks aren't visible on Dispatcher Workspace (DWS)
Work Order Management	PRB1719047	Users are unable to suspend HR cases after upgrading to Vancouver
Work Order Management	PRB1739619	When a user attempts to update the Assignment Group and Assigned to fields, they are cleared out
Work Order Management	PRB1761006	The Field Service Management (FSM) Configurable Workspace plugin adds functions and function instances to the FSM application
Work Order Management	PRB1768728	Users are unable to publish existing work order document templates after editing
Work Order Management	PRB1744192	Some of the 'Closed Complete' or 'Incomplete' tasks with expected_travel_start are out of range of endDate
Work Order Management	PRB1754204	'Copy Task Template...' fails when too many tasks are added on the work order template
Work Order Management	PRB1759426	The Field Service Management plugin takes a long time to install when the sys_user table is large
Work Order Management	PRB1762739	Field Service Management (FSM) work task flows aren't in English
Work Order Management	PRB1765374	The 'Remove' business rule restricts agent schedule users on creation
Work Order Management	PRB1769179	There is an error message for community users on the community_profile page when the user timezone is updated
Work Order Management	PRB1770620	Work order tasks that are created from work plans don't have with the correct window end date
Work Order Management	PRB1776096	A bundle created by bundling work order tasks have the same short description of 'Bundle_'
Zing Text Indexing and Search Engine	PRB1762854	The Global Search display message is broken in Core UI
Zing Text Indexing and Search Engine	PRB1628953	For the global search in Agent Workspace, the column label's translation ignores special characters and upper cases
Zing Text Indexing and Search Engine	PRB1655206	After selecting 'View all knowledge matches' from the global search results, the search group conditions are not honored in the knowledge.do results
Zing Text Indexing and Search Engine	PRB1677355	Text Index Group Configuration
Zing Text Indexing and Search Engine	PRB1724173	Text indexing on a PDF attachment causes an out of memory error
Zing Text Indexing and Search Engine	PRB1731509	Add the capability to turn off the zing binary operator 'AND/OR/NOT'