Xanadu release notes

  • Release version: Xanadu
  • Updated December 11, 2025
  • 2 minutes to read
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    Summary of Xanadu Release Notes

    The ServiceNow® Xanadu release introduces new products and applications, along with additional features and fixes for existing offerings. The release notes serve as a comprehensive guide to help you understand the changes, prepare for your upgrade, and successfully upgrade your instance.

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    Upgrade Process Guidance

    The upgrade to Xanadu involves careful planning, testing, and validation. The release notes provide a phased approach to the upgrade journey, recommending that customers complete each phase in order for a smooth transition. The phases include:

    • Learning about the new features and changes in Xanadu
    • Preparing your upgrade by choosing the target version and readying your environment
    • Executing the upgrade process on your instance

    There is also an enhanced release notes experience designed to improve navigation and usability during your upgrade.

    Release Timeline and Versions

    The Xanadu release includes multiple versions, with patch and security patch updates released throughout the year. Customers can view a full list of available patches and hotfixes to stay current. Please note that future release dates may change.

    Release Notes Tools

    ServiceNow offers several tools to help you efficiently review release notes and manage your upgrade:

    • Personalized PRB Release Notes: Generate a cumulative list of all problem resolutions between your current version and your target version.
    • Combined Product Release Notes: Access consolidated release notes for any products across different family versions on a single page, useful for cross-family upgrades.
    • Build Your Own Release Notes: Customize release notes views to focus on specific upgrade scenarios or product categories.

    Upgrade Paths

    Specific release notes are available based on your current version to guide your upgrade to Xanadu. Supported upgrade paths include:

    • From Washington DC
    • From Vancouver
    • From Utah

    Patch and hotfix release notes are also available to keep your instances secure and up to date.

    The ServiceNow® Xanadu release includes new products and applications, as well as additional features and fixes for existing products. Read the release notes to learn about the release, prepare for your upgrade, and upgrade your instance.

    Xanadu highlights

    Service and operational resiliency, AI purpose-built for every industry, and making AI actionable

    Path to successful upgrades

    Upgrading your instance involves planning, testing, and validation. The release notes guide you through completing all of the phases and tasks for a successful upgrade.

    Seven steps for a successful upgrade

    Start your upgrade journey

    To use the release notes in your upgrade process, choose the upgrade phase that you're ready to start with. It's recommended you complete the phases in the order listed. For a guide to the redesigned release notes experience, see Using the release notes.

    Release timeline

    New Xanadu release versions are released throughout the year. Here are the current dates for Xanadu patch and security patch releases. To view a full list of Xanadu release versions, refer to Available patches and hotfixes. Future release dates are subject to change.

    Xanadu release timeline for the year of 2025

    Maximize your release notes value

    Learn how to navigate the redesigned release notes and find the information you’re looking for. Use new release notes tools to improve your upgrade experience.

    Release notes tools

    We've created some tools to help you review the release notes and upgrade more quickly and efficiently. For more information, see Build your own release notes.

    Release notes summaries

    If you're interested in a specific set of release notes information, we've displayed release notes for all products by category. For example, you can read about the browser requirements for all Xanadu products, all on one page.

    Personalized PRB release notes

    Generate a cumulative list of all the problems that are fixed in an upgrade from your current release version to any available target version.

    Combined product release notes for cross-family upgrades

    View all release notes information for any product, from any family release version to another, on one page.

    To check out the release notes tools available for your upgrade scenario, choose your upgrade path to Xanadu.

    Choose your upgrade path to Xanadu