Flows, subflows, and actions in Workflow Studio release notes
The ServiceNow® Workflow Studio application enables process analysts to automate work without having to code and to build multi-step flows from reusable components. Workflow Studio was enhanced and updated in the Xanadu release.
Workflow Studio highlights for the Xanadu release
- Protect sensitive data in execution details by using the operations read role.
- Provide improved support of the variables data type for subflow and action inputs.
- Show annotations of what text directions were used to generate actions, flow logic, and subflows during flow generation.
- Sign and validate any flow, subflow, or action.
See for more information.
Important:
Workflow Studio is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.
Important information for upgrading Workflow Studio to Xanadu
After upgrading, users who previously had the fd_read_operations role will now see only basic execution details such as the run state and duration. This restriction prevents users with this role from seeing sensitive information in execution details. To provide read access to all execution details such as input configuration and runtime values, grant the user the new role fd_read_operations_all.
New in the Xanadu release
- Xanadu Patch 3
- Generate data pill values during flow generation
- Generate appropriate data pill values for supported flow triggers and action inputs.
- Run an action from a conversation
- Run a Workflow Studio action from a Now Assist conversation. Create and configure the conversational action from Workflow Studio. View and edit conversational actions within Virtual Agent Designer.
- Run a subflow from a conversation
- Run a Workflow Studio subflow from a Now Assist conversation. Create and configure the conversational skill from Workflow Studio. View and edit conversational subflows within Virtual Agent Designer.
- Reference specific tables with hash tags during flow generation
- Enter a hash tag character in the flow directions to refer to a specific table by name. Use auto-complete to select a table name from the options that match your partial entry.
- Xanadu Patch 1
- Show annotations of the text directions used by flow generation
- Show annotations of the text directions used for each item added by flow generation. Receive feedback about how your directions map to specific actions, flow logic, and subflows.
- Xanadu family release
- Control what users with read access can see in execution details
- Grant a user role to control what users with read access can see in execution details. To limit read access to basic execution details only, grant a user the existing fd_read_operations role. To allow read access to all execution details, grant a user the new fd_read_operations_all role.
- Sign flows, subflows, and actions
- Sign and validate any flow, subflow, or action.
UI changes
- Flow preferences have been renamed User preferences.
Changed in this release
- Flow generation configures action and flow logic inputs
- Use the Now Assist for Creator flow generation skill to create and configure a flow from text directions. Flow generation uses data pills to set input values for actions and flow logic.
Removed in this release
- Removed the system property com.snc.process_flow.reporting.iteration.lastn that was used to specify the number of loop iterations that a flow would generate execution details for. To report on all iterations of a loop, create a flow execution settings record for the flow instead. For more information about flow execution settings, see .
- The user preference for flow authors to include draft actions in the list of available actions has been removed. To see a custom action during flow design, publish the action. For more information, see .
Activation information
Workflow Studio is a ServiceNow AI Platform feature that is active by default.