Encryption Key Management release notes

  • Release version: Xanadu
  • Updated August 1, 2024
  • 3 minutes to read
  • The ServiceNow® Encryption Key Management application protects your data by using encryption, tightly controlled key access, National Institute of Standards and Technology (NIST) 800-57-based key life-cycle management, and FIPS 140-2-L3 key protection. Encryption Key Management was enhanced and updated in the release.

    Encryption Key Management highlights for the Xanadu release

    • Start using Code Signing's improved activation process. You can use the new Code Signing UI page for a faster, streamlined activation.
    • Administer Column Level Encryption with new Column Level Encryption APIs, roles, and administration features. Column Level Encryption logging has been enhanced for improved readability.
    • Download all encrypted attachments as a zip file by using the new Download All button.

    See for more information.

    New in the Xanadu release

    New plugin available for Code Signing roles and administrative features
    Activate the plugin to access the new roles and administration features. The new plugin creates signature migration jobs, new code signing roles, and a new code signing administration page.

    Changed in this release

    Changes to Code Signing requirements
    As a part of improving security around Root of Trust, signing of script and attachments records can only be done on your trusted non-production instance or using the standalone signing tool. The exception is notarization, which can still be performed in the protected production instance.
    Enhancement requests for the Code Signing Standalone signing tool
    Updates to Code Signing enable your administrators to work with keystores, signature records, and records to be signed outside of the local system.
    Improved activation process for Code Signing
    Activate Code signing with a new UI page that is designed to streamline the activation process.
    Download All Button for Multiple Attachments is available when Edge Encryption is enabled
    By using the download all functionality, you can now download multiple documents into a zip file when you also enable Edge Encryption.
    Edge Encryption jRobin dashboards have been migrated to NEXT Experience
    View troubleshooting and performance on dashboards that were migrated from the deprecated jRobin framework. These dashboards display the same information that was available in previous versions.
    Column Level Encryption Enterprise is installable by administrators after purchase
    After purchasing Column Level Encryption Enterprise, your administrator can typically activate the product without needing technical assistance.
    Support for full string UTF-8 in Column Level Encryption
    CLE supports encryption and decryption of the full range of UTF-8 characters, including emoji.
    Improved readability for Column Level Encryption logging
    With the improved system, node, application, and audit logging, your administrators can analyze and troubleshoot their CLE or CLEE implementation.

    Activation information

    The Platform Encryption subscription bundle is a group commercial entitlement that includes Column Level Encryption Enterprise, Cloud Encryption, and Database Encryption.

    Column Level Encryption Enterprise is the unlimited license of Column Level Encryption. The Enterprise plugin is available with the activation of the com.glide.now.platform.encryption plugin. For details, see Encryption and Key Management subscription bundle.