Create a labor rate card in Hardware Asset Workspace

Create a labor rate card to record the time worked on a task and associate a rate to the task.

Before you begin

Role required: asset_admin

Activate the ServiceNow® Cost Management (com.snc.cost_management) plugin. For more information, see Activate Cost Management.

Procedure

1. Navigate to Workspaces > Hardware Asset Workspace > Asset operations > TCO configuration > Labor rate card.
2. Select New.
3. On the form, fill in the fields.

   Table 1. Create New Labor Rate Card

   Field	Description
   Name	Purpose of the rate card.
   Active	Option to determine if the rate card is actively used.
   Hourly rate	Identifies the hourly rate to be applied to task time worked entries when the worker meets the condition defined.
   Order	Order in which the labor rate card applies to the same task. When more than one labor rate card applies to the same task, the one with the lowest order is used.
   Set conditions	Filter to determine whether the Use time worked option applies to this rate card. For more information, see Create a task rate card in Hardware Asset Workspace. This field uses the Condition Count widget to preview what records would be returned by the conditions.

4. Select Save.

Result

If you’re working on multiple HAM workflows including a labor rate card, the same value is used for all the time recorded tasks. But a labor rate card isn't included, the Default labor rate mentioned in the task rate card is used. For more information, see Create a task rate card in Hardware Asset Workspace.

Related concepts

• Asset Total Cost of Ownership for Hardware Asset Management
• Asset analytics view
• Asset operations view