Remediate an unsuccessful enterprise asset calibration

Remediate a failed enterprise asset calibration event by initiating a new work order and corresponding work order tasks for that event.

Before you begin

Role required: sn_eam.enterprise_asset_manager

Procedure

1. Navigate to Workspaces > Enterprise Asset Workspace.
2. From the Enterprise Asset Workspace, open the Work management view.
3. Select the Calibrations and conditions tab.
4. In the Calibration overview section, select either the All calibration events widget or the Calibration pending verification widget.
5. From the list of available calibration events, select the event that you want to remediate.
   The corresponding service event record opens.
6. Initiate the creation of a new work order by selecting Remediate.
7. In the Select template to begin remediation dialog box, search for and select the template that you want to apply to the new work order.
   Note:

   The dialog box lists only the work order templates that have at least one work order task with a Work type of Calibration.
8. Select OK.
   The dialog box closes and you are automatically redirected to the Create New Work Order form. The form is auto-populated with the following information:

   • The asset that you want to calibrate
   • The location of the asset
   • The original work order
   • All other mandatory fields
9. Optional: Fill out any additional fields in the Create New Work Order form and then select Save.
   See Create a work order for an enterprise asset for a detailed description of each field.
10. Optional: Add additional work order tasks to the new work order.
    See Create a work order task for an Enterprise Asset Management work order for detailed instructions.
11. Optional: Create a checklist of all items that must be completed for the new work order or the associated work order tasks.
    See Create a checklist for an Enterprise Asset Management work order or work order task for detailed instructions.
12. Optional: Specify any upstream or downstream dependencies for the associated work order tasks.
    See Create dependencies for an Enterprise Asset Management work order task for detailed instructions.
13. Select Ready for Work to initiate work for the new work order.

What to do next

Work with the assigned agent to complete and close all subsequent tasks for the new work order. See Managing work for your enterprise assets for detailed instructions.