Request repair of a hardware asset using the Repair option

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • Request repair of a defective hardware asset in your stockroom directly through an option on the asset form.

    Before you begin

    Role required: asset

    Procedure

    1. Navigate to Workspaces > Hardware Asset Workspace > Asset Estate.
    2. Select the All assets tab.
    3. Select an asset with State as In stock and Substate as Defective or Pending repair.
    4. Select the More Options icon (More options icon) on the asset form.
    5. Select Repair.

    Result

    A repair order with a repair order line in the Troubleshoot stage is created.