Team dashboard

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
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    Summary of Team Dashboard

    The team dashboard serves as a centralized hub for managing Team Development activities within your ServiceNow development instance. It allows you to monitor local changes, synchronize changes with the parent instance, and resolve any conflicts that may arise during development processes.

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    Key Features

    • Parent Status: Displays the connection status to the parent instance and alerts you to any issues.
    • Change Parent: Facilitates changing the parent instance as needed.
    • Reconcile: Compares your local instance with the parent instance to identify discrepancies.
    • Pull and Push: Manage changes between local and parent instances, with indicators for pending actions.
    • Collision Management: Notifies you of any local changes that conflict with the parent instance, allowing for resolution.
    • Change Tracking: Lists local changes, push/pull history, instance comparisons, and unresolved collisions for easy access and management.

    Key Outcomes

    Utilizing the team dashboard enables you to efficiently oversee development efforts, ensuring that changes are synchronized and conflicts are addressed promptly. This structured approach enhances collaboration and minimizes disruptions in your development workflow, leading to smoother project execution and improved team productivity.

    The team dashboard provides a central place to manage all Team Development activities on your development instance.

    You can track local changes, pull and push changes between the local and parent instances, compare the local instance to other development instances, and resolve any collisions. You can also reconcile with the current parent instance or change the parent instance.

    To access the dashboard, navigate to Team Development > Team Dashboard.

    Team dashboard
    The control panel in the top left provides status indicators and Team Development actions.
    • Parent: indicates the status of the connection to the parent instance. If a problem or warning is detected, point to the indicator to view the error messages, or click the indicator to open the remote instance record.
    • Change: changes the parent instance. See Changing the Parent Instance.
    • Reconcile: compares the development instance to the parent instance. See Reconciling.
    • Ready to Pull: indicates the number of changes on the parent that have not been pulled to the local instance.
    • Pull: initiates a pull. See Pulling Versions.
    • Push: opens a page that allows you to review the changes before a push. See Pushing Versions.
    • Refresh: updates the status indicators on the control panel. The dashboard updates only when you reload or refresh the page.
    • Local: indicates the status of the most recent comparison with another instance. If collisions are detected, click the indicator to open the list and resolve the collisions. See Resolve a collision in Team Development.
    • Collisions: appears only if any local changes collide with versions pulled from the parent and indicates the number of collisions. Click the indicator to open the list and resolve the collisions. See Resolve a collision in Team Development.
    • Compare to: allows you to select another development instance to compare with the local instance. See Comparing to Peer Instances.
    • Ready to Push: indicates the number of local changes that are queued for the next push. See Queuing and Ignoring Local Changes.
    • Local changes: indicates the number of local changes that have not been queued or ignored. Click the indicator to open a list of these changes.
    • Ignored: appears only if any local changes are ignored and indicates the number of ignored changes. Click the indicator to open a list of these changes.
    The team dashboard includes lists for tracking local changes and viewing the history of Team Development activities.
    • Local changes: lists the local changes that have not been queued or ignored.
    • Pushes and Pulls: provides a history of pushes and pulls. Expand a row to see the customized records for which versions were transferred as part of the push or pull.
    • Instance Comparisons: provides a history of comparisons with other development instances.
    • Collisions: lists the collisions that must be resolved before the next pull or push. You can right-click a row and select Resolve Collision. See Resolving Collisions.
    • Ready to Push: lists the local changes that have been queued for the next push.
    • Ignored: lists the local changes that are ignored for all pushes.