Install an update to a ServiceNow Store application

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Install an update to an application that you purchased from the ServiceNow Store.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to System Applications > All Available Applications > All.
    2. Find the application with the filter criteria and search bar.
      If they are available, you can select customized versions to be installed.
    3. Next to the application listing, select the version to install.
    4. Click Update.
      Note:
      When customers upgrade to this new version of your application, the Deletes in your author_elective_update folder will be written as Skips in the Upgrade History entry for this application upgrade. Your users can browse the Skip list, and apply the changes on a case-by-case basis. Your customers have the option of setting com.glide.apps.include_my_deletes to false, which will skip writing Skip records as well.