Add a read or update operation to a model in ERP Canvas

Add a read or update operation to an ERP (Enterprise Resource Planning) model in ERP Canvas to define how it retrieves data from or writes data to the ERP system.

Before you begin

Role required: sn_erp_integration.erp_admin, sn_erp_integration.erp_user

About this task

• Read operations retrieve ERP data by either reading a table or using a BAPI.
• Update operations use a BAPI to write updates to the ERP system.

Procedure

1. Navigate to All > ERP Canvas > ERP Canvas Home.
2. Open the ERP model page by selecting the ERP model icon () in the side panel.
3. Select the model that you want to add an operation to.
4. Select the Manage model button.
   The ERP model management page appears.

   Figure 1. ERP model management page

   

5. Select the Add model operation button.
6. Specify the type of operation that you're adding in the Select type field of the Add operation modal.
   • Read reads and retrieves data from the ERP system and brings it onto the ServiceNow AI Platform.
   • Update sends data back to write to the ERP system.

   Figure 2. Add operation

   

7. Select Save and continue.

Result

The foundation of the operation is created.

What to do next

Next, you must add the read or update entity to the operation. For more information, see Add a read or update entity to a model in ERP Canvas

You can select the delete icon () on the operation's card to remove any operations you don't need, or to start over.