Configuring ERP Customization Mining

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Set up ERP Customization Mining (ERP-CM) to enable the app to scan the system of record for candidates to replatform. Administrators can also quickly check the health of the ERP (Enterprise Resource Planning) connection and investigate any issues, and view knowledge articles related to errors.

    You must install ERP Canvas and configure connections and ERP data models before you can install ERP Customization Mining.

    Server requirements

    For the credentials, use an SAP service type user account in your system of record that requires the following S_RFC SAP authorization objects:
    • RFC_TYPE = FUGR, FUNC
    • RFC_NAME = SAPWL_WORKLOAD_GET_STATISTIC, SQLM_API_GET_NEXT_DATA_PACKAGE, SWNC_COLLECTOR_GET_AGGREGATES, SWNC_COLLECTOR_GET_DIRECTORY
    • ACTVT = 16
    There are additional authorizations needed for ERP Canvas. For more information, see Configuring ERP Canvas.
    Note:
    The credentials you specify for the ERP Canvas connection must match the service user credentials in the system of record.

    Types and number of available connections

    ERP Canvas and ERP-CM currently support ECC and S/4HANA SAP systems.

    Note:
    Each installation of ERP-CM supports adding up to 10 systems. However, ERP-CM can connect to only one live ERP system at a time.

    You should install ERP Canvas and add credentials there before you install and configure ERP-CM. For more information, see Configure the ERP Canvas credentials and connection.

    The number of ERP connections you can have per ServiceNow instance depends on your license. If you have the ERP-CM license, you get one connection per instance.

    For details on Connections and Credentials, see Connections and Credentials.

    Plugins for ERP Customization Mining

    You must have the following plugins installed:
    Table 1. Plugins for ECM
    Plugin Full name Dependencies
    ERP Canvas com.snc.sn_erp_integration com.glide.script.vtable
    ERP Customization Mining com.snc.uib.sn_erp_mining
    • com.snc.sn_erp_integration
    • com.glide.platform_ml

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