Entitle an application from your ServiceNow instance

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • Manage entitlement of applications from your ServiceNow instance.

    Before you begin

    Purchase the application on ServiceNow Store.

    Role required: admin

    Procedure

    1. Navigate to System Applications > All Available Applications > All.
    2. From the filter options, select the Instance not entitled indicator.
      All the purchased unentitled apps are displayed.
      Note:
      The Instance not entitled filter is only displayed if your instance has an application that has been purchased and not entitled.
    3. Select the menu icon ( Menu icon ) on the application tile, and select Entitle this instance.
      Entitle an app.
    4. In the Application entitlement dialog box, select OK.

    Result

    Application entitlement is provided to your ServiceNow instance.

    What to do next

    Install the application if it’s compatible with the version of your ServiceNow instance.