ERP Customization Mining (ERP-CM)

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
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    Summary of ERP Customization Mining (ECM)

    The ServiceNow® ERP Customization Mining (ECM) product assists Solution Integration consultants in identifying application candidates with customized code within legacy ERP systems. It ranks these candidates based on their suitability for replatforming to the ServiceNow AI Platform, facilitating the modernization of legacy code and enhancing integration with underserved processes, such as those in SAP.

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    Key Features

    • Identifies potential candidates from legacy ERP systems for replatforming to ServiceNow AI Platform apps.
    • Improves performance, security, and reduces maintenance by leveraging ERP data for new application development.
    • Reduces the workload on database administrators and developers by minimizing the need for creating database views or endpoints.

    Key Outcomes

    Utilizing ECM allows for rapid innovation on top of existing systems without requiring in-depth knowledge of the legacy ERP. This results in faster application development and a streamlined process for integrating legacy data into new ServiceNow applications.

    Next Steps

    • Download ECM from the ServiceNow Store and clear your local cache if necessary.
    • Install ECM on your instance by following the provided guidelines.
    • Explore training resources and learning materials to maximize the use of ECM.

    The ServiceNow® ERP Customization Mining (ERP-CM) product enables Solution Integration consultants to find application candidates with customized code in their ERP (Enterprise Resource Planning) system. ERP-CM ranks the candidate suitability for replatforming onto the ServiceNow AI Platform.

    ERP Canvas and ERP Customization Mining (ERP-CM) are App Engine for ERP products of ServiceNow. They help companies modernize and orchestrate legacy code, complimenting processes and integrations that are underserved with the existing system of record, such as SAP. Together, ERP Canvas and ERP-CM make it faster and easier for you to build applications on the ServiceNow AI Platform using data from a legacy ERP system.

    Replatforming is the process of scanning legacy ERP system code to find potential candidates to move onto your ServiceNow AI Platform instance as new apps. You can use data from the ERP system as a source for apps built on the ServiceNow AI Platform, improving performance, enhancing security, and reducing maintenance.

    The replatforming of legacy code enables rapid innovation on top of the system of record without knowledge of the legacy system. Database administrators and developers are then relieved of time-consuming efforts to create database views or endpoints in the system of record, freeing them to work on other projects, such as migration.

    Figure 1. ERP Customization Mining and App Engine for ERP
    ERP Customization Mining diagnoses your ERP system to identify customizations and recommend next steps in replatforming the apps to the ServiceNow AI Platform.

    Learning resources for ERP Customization Mining

    Learn more about ERP Customization Mining ServiceNow resources
    ERP Customization Mining has a number of training and learning resources for you to get started. (Some of these resources require logging in to the ServiceNow University site.)

    Partner Essentials: Clean Core for App Engine

    ERP Customization Mining Overview

    ERP Clean Core with App Engine Overview

    Get to a clean ERP core with ServiceNow ERP Customization Mining

    Request ERP Customization Mining on the store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Before you can use ERP-CM, you must first download ERP-CM from the ServiceNow Store. After you have completed the download, you may need to clear your local cache before ERP-CM appears on your instance.

    After you download ERP-CM, install it on your instance. For more information, see Install ERP Customization Mining.