Migrating to Creator Studio from Service Creator

  • Release version: Washingtondc
  • Updated October 3, 2024
  • 1 minute to read

    • Creator Studio is intended to replace the legacy Service Creator offering, which will be retired in the Australia release.

    Note:
    You can find content for old versions of Service Creator in previous release documentation.

    Process for trying out Creator Studio

    If you're a Service Creator user ready to check out Creator Studio, you must do the following:
    • Confirm that your instance is on a minimum version of Washington DC patch 3.
    • Purchase an App Engine Enterprise license.
    • Download Creator Studio from the ServiceNow Store. For more information, see Installing Creator Studio from the ServiceNow Store.
    • Activate Creator Studio.

    Playbooks vs. workflows

    Unlike the workflows that Service Creator used, Creator Studio uses playbooks to automate processes in the apps you build.

    For more information, see Working with automation in Creator Studio.