Building low-code applications with App Engine

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
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    Summary of Building low-code applications with App Engine

    ServiceNow's App Engine provides a low-code environment for creating and managing custom applications efficiently. It includes various tools tailored to different user needs, allowing both non-coders and professional developers to build applications quickly.

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    Key Features

    • App Engine Studio: This tool guides users in low-code development, enabling the creation of custom apps from scratch or using templates.
    • Creator Studio: Designed for rapidly developing request/fulfillment applications based on Service Catalog, making it ideal for simple requests.
    • ERP Integration: Connects to ERP systems to extract and utilize data such as sales orders and purchase documents in low-code applications.
    • ERP Customization Mining: Helps identify custom applications in an ERP system for migration to the ServiceNow platform.
    • ServiceNow CLI: Allows users to create custom commands for application management from the command line.
    • Decision Builder: Facilitates the creation and management of decision tables to embed business logic.
    • Flow Designer: Automates processes and enhances efficiency through workflow automation.
    • Table Builder: Provides a visual interface for designing tables, forms, and flows.
    • UI Builder: Used to create web user interfaces for various applications and components.
    • Workflow Studio: Integrates workflow authoring and monitoring into a unified experience.
    • Workspace Builder: Enables quick creation of custom workspaces from App Engine Studio.

    Key Outcomes

    By utilizing App Engine, ServiceNow customers can create tailored applications without extensive coding knowledge, streamline processes, and effectively manage workflows. This enhances operational efficiency and enables businesses to adapt quickly to changing needs.

    Create and manage custom applications in a simple, low-code environment.

    App Engine Studio
    Use App Engine Studio for guided, low-code development to build a custom app from scratch or with a template.
    Creator Studio
    Use Creator Studio to quickly create a request/fulfill app based on Service Catalog using helpful templates.
    ERP Canvas
    Use ERP Canvas to connect to an ERP (Enterprise Resource Planning) system, create an ERP model, and extract data from the ERP system, such as sales orders, data records, and purchase documents. You can then use the ERP data when building low-code apps on the ServiceNow AI Platform.
    ERP Customization Mining
    Use ERP Customization Mining to find the custom applications in your ERP system for platform migration, such as from SAP to the ServiceNow AI Platform.
    ServiceNow CLI
    ServiceNow CLI enables you to create custom commands to manage applications from your local system's command line.

    Which builder should I use to create an app?

    Figure 1. Types of builders
    Different builders available for different skill levels

    Want to build an app easily, without code?

    Creator Studio is perfect for request-based apps. Think of requesting office supplies. You fill out a form to request a keyboard, and someone approves or denies your request. For more information, see Creator Studio: Creating applications without writing code.

    Need a more general app but still want low-code options?

    App Engine Studio lets you build a broader range of apps than Creator Studio without being a programming pro. For more information, see Build apps using App Engine Studio.

    Are you a professional coder who wants complete control?

    ServiceNow Studio is the most powerful tool, but it requires coding skills. Use this if you can’t build your app using the other options. For more information, see ServiceNow Studio.

    Related applications and features

    Decision Builder
    Use Decision Builder to create and manage decision tables. Embed business logic into a series of if-then decision rules.
    Flow Designer
    Flow Designer automates processes and repetitive work to improve efficiency and experience.
    Table Builder
    Use Table Builder to design tables, forms, and flows visually using a single user interface.
    UI Builder
    Use UI Builder to build web user interfaces for CSM Configurable Workspace, App Engine Studio generated workspaces and portals, or custom web experiences using Next Experience Components and custom web components.
    Workflow Studio
    Integrate workflow authoring, configuring, and monitoring into a single page experience.
    Workspace Builder
    Workspace Builder for App Engine enables you to create a custom workspace from App Engine Studio (AES) quickly and efficiently.