Monitor email account groups

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 2분
  • Use the Email Account Groups [sys_email_account] table to check the status of email account groups processed by email reader jobs.

    시작하기 전에

    Role required: email_account_admin or admin

    프로시저

    1. Navigate to All > System Mailboxes > Administration > Email Account Groups.
    2. Review the processing details for each account group:
      Field Description
      Name The name of the email account group.
      Active The operational state of the email account group. The value true indicates that the account is enabled for email account processing.
      Claimed by The ID of the email reader job if the job is running on the account group.
      Default The default indicator. The value true indicates that the email account group is the default.
      Email Accounts The names of the email accounts contained in the email account group.
      Last Processed The day and time that the email reader job last processed this account group.
      Processing Duration The length of time (in hours, minutes, seconds) to process the account group.
      Status Processing state of the email account group:
      • Unclaimed: The account group is available for processing by the next email reader job.
      • Claimed: An email reader job is processing the current account group.

    그림 1. Email account group — unclaimed processing state
    An email account group not yet processed by the email reader job
    그림 2. Email account group — claimed processing state
    An email account group that was recently processed by the email reader job

    다음에 수행할 작업

    If fine-tuning email accounts, consider doing one of the following: