Configure the related incidents icon

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분

    • You can configure an icon to appear beside a reference field in a form, such as the Caller field, to display related incidents.

    시작하기 전에

    Role required: admin

    이 태스크 정보

    The show related incidents icon (Core UI related incidents icon.) displays other incidents related to the referenced record.

    프로시저

    1. In the form, right-click the label for the reference field and select Configure Dictionary.
    2. Add the ref_contributions=user_show_incidents dictionary attribute in the Attributes field.
    3. Click Update.
      The form reopens and the related incidents icon appears beside the field on the right.