Index AI Search for notifications

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 3분
  • Make content from multiple internal indexed sources searchable by performing a full table index. This procedure indexes existing records from the source tables and any child tables configured for indexing.

    시작하기 전에

    Your indexed sources must be active and internal (referring to ServiceNow AI Platform tables). To index content from indexed sources for external documents, see Indexing and searching external content in AI Search.

    Role required: ais_admin

    이 태스크 정보

    Once you define an indexed source, AI Search begins automatically indexing to reflect changes to records in the selected source table and its specified child tables. The results of all record create, update, and delete operations in these tables are reflected in the search index. AI Search doesn't index content from unmodified records in these tables until you perform a full table index

    Follow these steps to index searchable content from existing records in indexed sources. Use the same steps to manually reindex content for indexed sources that have already been indexed.

    If an indexed source contains unindexed records, the Indexed Sources list displays an informational message and marks the new source with an alert triangle icon. A similar informational message appears on the Indexed Source form. Make sure to perform a full table index for each indexed source that displays the alert triangle icon.

    프로시저

    1. Navigate to All > AI Search > AI Search Index > Indexed Sources.
    2. Search for Platform Notifications V1 and Platform Notifications V2.
    3. In the Actions on selected rows… menu, select Index All Tables.
      The Indexed Source History page for the last selected index appears. A message reports that AI Search has queued an indexing task for the indexed source.
    4. 옵션: Refresh the Indexed Source History form page to monitor the progress of the indexing task.
      When the task completes, the Ingestion State field shows indexed.