Customized app collaboration permissions in Creator Studio

  • Release version: Washingtondc
  • Updated February 21, 2024
  • 2 minutes to read
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    Summary of Customized App Collaboration Permissions in Creator Studio

    Customized collaboration permissions in Creator Studio allow admins and app owners to define specific actions and access levels for users working on applications. This functionality enhances management of collaboration within the ServiceNow environment, making it critical for effective app development and maintenance.

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    Key Features

    • Granular Permissions: Customize permissions for various actions across different parts of the app, enabling targeted collaboration.
    • File Type Collaboration: Manage access to various file types, including integrations, reporting, mobile builders, and more, with default settings for owners and editors clearly defined.
    • Application Management: Control permissions related to app deletion, collaborator management, and source control, ensuring only authorized users can make significant changes.
    • Deployment Permissions: Specify who can upgrade applications, submit for deployment, and publish to repositories or app stores, maintaining oversight of deployment processes.

    Key Outcomes

    By configuring collaboration permissions, ServiceNow customers can expect improved security and control over their applications. This enables effective teamwork while minimizing the risk of unauthorized access and changes. Users will be empowered to focus on their designated tasks within the app, streamlining the development process and enhancing productivity.

    When you customize collaboration permissions, you can choose more granular actions and parts of the app that users can work with in Creator Studio.

    Use these permissions when managing collaboration, either as an admin or app owner. For more information, see the following topics:

    File types custom collaboration permissions

    Table 1. File type collaboration permissions
    Permission Description Owner default setting Editor default setting
    All File Types Grants access to work with all types of files, including additional file types not granted by the other options. Yes Yes
    Integrations Grants access to web service APIs, REST APIs, data sources, and Integration Hub - Import. Yes Yes
    Reporting Grants access to reports and scheduled reports. Yes Yes
    Mobile builders Grants access to build mobile experiences, such as with Mobile App Builder. Yes Yes
    UI Builder Grants access to work with UI Builder to build out more complex interfaces. Yes Yes
    Workflow Grants access to Workflow Editor and Activity Creator. Yes Yes
    Service Portal Grants access to work with Service Portal editors and tools. Yes Yes
    Flow Designer Grants access to the Flow Designer design environment to create flows and actions. Yes Yes
    Service Catalog Grants access to work with catalog-related file types such as catalog items, record producers, and variables to add catalog items to apps. Yes Yes
    Tables & forms Grants access to model and layout-related file types such as table columns, form layout, and list layout. Yes Yes
    Decision Tables Grants access to work with decision tables to create decision logic based on multiple if-else rules. Yes Yes
    Playbooks Grants access to work with the Playbooks design environment to create processes. Editing activity subflows or actions requires the Flow Designer permission. Yes Yes
    Notifications Grants access to create automatic email notifications and work with email templates. Yes Yes

    Security/Entitlement custom collaboration permissions

    Manage access control grants access to security management files, such as Access Control Lists and roles.

    The default setting for both owners and editors is selected.

    Programming tools custom collaboration permissions

    Allow scripting grants access to script fields, such as those in Business Rule, UI Action, and Client Script.

    The default setting for both owners and editors is de-selected.

    Application management custom collaboration permissions

    Table 2. Application management collaboration permissions
    Permission Description Owner default setting Editor default setting
    Delete application Grants access to delete the app. Yes No
    Manage collaborators Grants access to change the developers and their permissions to collaborate on an app. Yes No
    Source control Grants access to work with source control tool integrations. No No
    Invite collaborators Grants access to invite developers to collaborate on an app. Yes Yes

    Deployment custom collaboration permissions

    Table 3. Deployment collaboration permissions
    Permission Description Owner default setting Editor default setting
    Upgrade app Grants access to upgrade applications. No No
    Submit for deployment Grants access to request deployment for an app. Yes No
    Publish app to repo Grants access to publish the app to your repo. No No
    Publish to app store Grants access to publish the app to your app store. No No