Exploring ERP Customization Mining
Summarize
Summary of Exploring ERP Customization Mining
ERP Customization Mining (ECM) helps identify candidates for replatforming legacy ERP applications. It targets custom applications that are difficult to maintain due to outdated tables and custom fields, facilitating the move to the ServiceNow AI Platform.
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Key Features
- Data Retrieval: Utilize remote tables and extraction tables to access legacy ERP data. Remote tables connect to external data sources in real-time, while extraction tables schedule daily queries for bulk data retrieval.
- Candidate Identification: ECM scans the ERP system to find custom code suitable for replacement with ServiceNow applications, providing suggestions for potential actions and similar candidates.
- ERP Integration: Connect your ERP system to ServiceNow to build data models based on the identified candidates, covering various ERP modules such as Finance, Procurement, and Sales.
Key Outcomes
By using ECM, you can expect:
- Faster identification of replatforming candidates without relying on ERP administrators.
- Streamlined access to data in ServiceNow, reducing the need for database administrator requests.
- Immediate availability of replatformed data in user-friendly tables and apps, enhancing performance and security.
- Guidance on next steps and the ability to combine similar candidates into a single replatformed application.
ERP Customization Mining (ERP-CM) enables you to identify candidates for replatforming. These candidates can be custom applications that built on legacy ERP (Enterprise Resource Planning) systems that you want to quickly replatform.
Identifying candidates to replatform with ERP-CM
Legacy ERP systems can contain old tables with custom fields that have become difficult to maintain. Use ERP Canvas and ERP-CM to identify candidates with custom fields to extract onto their instance as remote tables or extraction tables. Low-code developers can then use the legacy ERP fields as data sources for apps built on the ServiceNow AI Platform, such as App Engine Studio, to replatform them.
- Remote tables get their records from running an associated script against an external data source.
- Extraction tables retrieve large amounts of data once a day using a scheduled query, and use transform tables to process data for use on the ServiceNow AI Platform.
Replatforming is the process of scanning legacy ERP system code to find potential candidates to move onto your ServiceNow AI Platform instance as new apps. You can use data from the ERP system as a source for apps built on the ServiceNow AI Platform, improving performance, enhancing security, and reducing maintenance.
When you find ERP candidates to replatform, ERP-CM also provides suggestions for next actions and similar candidates. ERP-CM supports any ERP modules, or functional areas that admins configure in ERP Canvas. Some example modules are Finance, Procurement, and Sales. For more information, see Building and managing ERP models to work with ERP data.
Replatformed data is immediately available, mirrored in easy-to-manage tables and apps. Users no longer need to request information from database administrators, which can take weeks. Replatformed apps use the ERP system of record as the live data source.
Workflow for replatforming customized ERP applications
- Meet with a customer and agree to run an analysis with ERP Customization Mining on their ERP system of record.
- Connect the customer ERP system of record to the ServiceNow instance using ERP Canvas. Note:Most customers have their own instance.
ERP-CM uses the system connections configured in ERP Canvas. For more information, see Working with ERP systems in ERP Canvas.
- Use ERP Canvas to build ERP models from fields on the available remote tables. For more information, see the following topics:
- Run ERP Customization Mining to find candidates. Candidates are custom code in the system of record that you can replace with ServiceNow apps. For more information, see Browse an overview of candidates in ERP-CM.
- Choose the candidate to replatform. For more information, see Save potential candidates to replatform.
- Use the candidate details in ERP-CM as a central place to enter comments and save attachments relating to the candidate. For more information, see View and work with candidate details in ERP-CM.
- In the candidate details, identify any similar candidates that you could combine into a single replatformed app. For more information, see How ERP-CM determines score and potential for replatforming candidates.
- Return to ERP Canvas to continue building data models with remote tables and extraction tables. Ensure that all the necessary data is available in the ServiceNow AI Platform. For more information, see Building and managing ERP models to work with ERP data.
- In App Engine Studio (AES) or another ServiceNow application, build a scoped app by using the replatformed data as a source. For more information, see Build apps using App Engine Studio.
- Measure and monitor the performance of the new app using applicable metrics and parameters with your preferred analytic tools.
Benefits of ERP-CM
| Benefit | Feature | Role |
|---|---|---|
| Quickly identify candidates with custom code to replatform without waiting for your ERP administrator | Save potential candidates to replatform | sn_erp_mining.erp_admin, sn_erp_mining.erp_user |
| View suggestions for next steps and actions to guide you in replatforming | Check candidate recommendations in ERP-CM | sn_erp_mining.erp_admin, sn_erp_mining.erp_user |
| Compile selected candidates in a list by saving them | Save potential candidates to replatform | sn_erp_mining.erp_admin, sn_erp_mining.erp_user |
Additional resources for ERP-CM
| Learn more about ERP-CM | ServiceNow resources |
|---|---|
| ERP-CM enables Solution Integration consultants to find application candidates with customized code in their ERP system. |
Note: You must log in to ServiceNow University to access this resource. |