Get regulatory analysis agentic workflow

  • Release version: Yokohama
  • Updated November 10, 2025
  • 3 minutes to read
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    Summary of Get Regulatory Analysis Agentic Workflow

    The Get Regulatory Analysis agentic workflow in ServiceNow enables users with thesngrcregchange.userandsngrccompgenai.regchangeaiagentuserroles to leverage AI-driven insights for regulatory alerts within the Now Assist panel. This workflow enhances regulatory alert context by performing web searches, summarizing alerts, and recommending potential impacts on citations, policies, and control objectives. It streamlines compliance decision-making by combining multiple AI agents to enrich alerts, generate recommendations, and organize outputs clearly.

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    Key Features

    • Input: Utilizes regulatory alert fields such as Title and Description.
    • Processing Jobs:
      • Regulatory alert enrichment agent conducts web searches to provide external context and updates insights.
      • Regulatory alert recommendation agent generates categorized recommendations based on alert content and templates.
    • Output: Produces enriched insights with relevant dates, fines, and sources, along with categorized recommendations. Users can accept these recommendations and convert them into actionable compliance tasks immediately.
    • Activation: Initiate the workflow by selecting “Get analysis” from the Ask Now Assist menu on a regulatory alert page or choosing “Get Regulatory Analysis” in the Now Assist panel.
    • Integration: Fully integrated in the Now Assist panel for a unified AI experience within Regulatory Change Management (RCM).

    Benefits

    • Comprehensive AI-driven Impact Analysis: Identifies affected controls, policies, and citations, enriches alerts with external data, and uses generative AI to suggest mitigation steps with continuous improvement via machine learning feedback.
    • Scalability and Configurability: Supports multiple regulatory domains and record types with customizable analysis parameters.
    • Improved Compliance Accuracy: Offers AI-powered insights to enhance decision-making.
    • Reduced Manual Effort: Automates regulatory impact analysis, saving time and resources.
    • Clear Visibility: Highlights impacted areas to expedite prioritization and response.
    • Enriched Alerts: Adds relevant external context for better prioritization.
    • Automatic Classification and Summarization: Accelerates review and reduces manual work.
    • Immediate Task Creation: Allows seamless conversion of accepted recommendations into compliance tasks.

    Practical Considerations

    • Access is restricted to users assigned both sngrcregchange.user and sngrccompgenai.regchangeaiagentuser roles.
    • The workflow depends on properly configured recommendation templates and categorized alerts to generate accurate, actionable insights.
    • It complements other RCM agentic workflows available in Now Assist, such as the Generate Regulatory Action Plan workflow, which creates change and action tasks based on impacted areas and historical alerts.

    Next Steps

    • Ensure recommendation contexts and templates are set up correctly to maximize workflow effectiveness.
    • Use the workflow to accelerate and improve compliance processes by leveraging AI-powered regulatory impact analysis and task creation.
    • Explore related documentation on activating and using agentic workflows in ServiceNow Otto for Integrated Risk Management (IRM) to further enhance your regulatory change management capabilities.

    The get regulatory analysis workflow provides AI-driven insights into regulatory alerts, identifying impacted areas, compliance gaps, and recommended actions for risk mitigation.

    Get regulatory analysis agentic workflow overview

    If you have the RCM user [sn_grc_reg_change.user] role and the sn_grc_comp_genai.reg_change_ai_agent_user role, you can analyze and enrich regulatory alerts using the get regulatory analysis agentic workflow in the Now Assist panel.

    This workflow uses web search to enhance alert context, summarizes the alert, and recommends potential impacts on citations, policies, and control objectives to support faster and more accurate compliance decisions.

    After the workflow is started, it combines multiple AI agents to perform key activities: enriching the alert with external context, generating recommendations, and structuring outputs for clarity.

    Key Inputs:

    Regulatory alert fields: Title, Description.

    Processing Jobs:
    • Regulatory alert enrichment agent: Performs web search to enrich alert context and updates the enriched insights.
    • Regulatory alert recommendation agent: Generates recommendations for impacted areas (citations, controls, policies) based on alert content and templates.
    Key Outputs:
    • Enriched insights with key dates, fines, and source references
    • Categorized recommendations for impacted areas
    • Option to accept recommendations and convert them into actionable compliance tasks

    You can activate it by selecting Get analysis from the Ask Now Assist action menu on a regulatory alert page or by selecting Get Regulatory Analysis from the Now Assist panel.

    By reducing manual research and supporting decision-making, the workflow helps organizations address compliance requirements across multiple regulatory frameworks while providing a structured approach for accuracy, scalability, and operational efficiency.

    For more information, see Use agentic AI in ServiceNow Otto for Integrated Risk Management (IRM), Activate the get regulatory analysis agentic workflow, and Analyze and enrich regulatory alerts.

    Benefits of the workflow

    • Comprehensive AI-driven Impact Analysis: Identifies impacted controls, policies, and citations from regulatory alerts, enriches them with external context, and leverages generative AI with predictive models to suggest mitigation steps. Continuously improves recommendations through machine learning feedback loops and enables immediate conversion of accepted suggestions into actionable tasks for compliance teams.
    • Scalable and configurable: Supports multiple regulatory domains and record types, allowing customization of analysis parameters and display options.
    • Compliance accuracy: Delivers AI-powered insights to support better decision-making.
    • Manual effort reduction: Automates regulatory impact analysis to help save time and resources.
    • Clear visibility: Highlights affected areas to support faster prioritization and response.
    • Enhanced scalability: Enables organizations to manage multiple regulatory frameworks efficiently.
    • Enriched alerts with external context: Adds relevant information for better prioritization of compliance actions.
    • Automatic classification and summarization: Helps accelerate and reduce manual review.
    • Immediate task creation: Enables users to convert accepted recommendations into actionable tasks seamlessly.
    • Now Assist panel integration: Offers a unified experience for accessing generative AI capabilities within Regulatory Change Management ( RCM).
    Note:
    Only users with sn_grc_reg_change.user and sn_grc_comp_genai.reg_change_ai_agent_user roles can access this workflow.

    Now Assist in RCM agentic workflows

    The following agentic workflows are available in Now Assist in RCM:

    Workflow Description User
    Get regulatory analysis agentic workflow Analyze and enrich regulatory alerts by using the get regulatory analysis agentic workflow in the Now Assist panel. This agentic workflow uses web search to enhance alert context and recommends potential impacts on citations, policies, and control objectives to support faster and more accurate compliance decisions.

    For more information, see Activate the get regulatory analysis agentic workflowand Analyze and enrich regulatory alerts.

    		 sn_grc_reg_change.user and sn_grc_comp_genai.reg_change_ai_agent_user
    Generate regulatory action plan agentic workflow Generate regulatory action plans by using the generate regulatory action plan agentic workflow in the Now Assist panel. This agentic workflow analyzes impacted areas and similar historical alerts to create change tasks and action tasks that help implement regulatory change.

    For more information, see Activate the generate regulatory action plan agentic workflow and Generate regulatory action plans.

    		 sn_grc_reg_change.user and sn_grc_comp_genai.reg_change_ai_agent_user
    Note:
    The get regulatory analysis agentic workflow relies on recommendation templates and alert configurations to generate actionable insights and tasks. Ensure that templates are properly set up and alerts are categorized to support workflow execution. For more information, see Recommendation contexts and templates, Create a recommendation context, and Create a recommendation template.