Acknowledge receipt of an asset through the Core UI

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • As an employee, acknowledge receipt of the new asset that you received through a Zero Touch Refresh request through the Core UI on your ServiceNow instance.

    Before you begin

    Role required: none

    Procedure

    1. Navigate to All > Self-Service > My Requests.
    2. Select the Zero Touch Refresh request.
    3. In the Zero Touch Refresh Tasks tab, select the Receive asset task.
    4. Select Close task.

    Result

    The state of the Receive asset task of the Zero Touch Refresh request changes to Closed.