Publish a specific set of your software products

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • Report only on the licensable software products that are part of the current implementation phase of Software Asset Management by publishing those software products. By publishing only a few software products initially, you can assess the initial progress and gradually increase the scope of the implementation.

    Before you begin

    To be able to publish your software products, enable either the com.snc.samp.manage.published.products system property or the com.snc.samp.manage.published.products application property on your ServiceNow instance.
    Note:
    The application property is domain-specific and available only on a ServiceNow instance that has domain separation activated for Software Asset Management. For more information, see Domain separation and Software Asset Management and Set the domain-specific property to publish your software products.

    Role required: sam_admin

    About this task

    Note:
    To view accurate data on the reports, you must run software reconciliation whenever the following occur:
    • The system property com.snc.samp.manage.published.products is updated.
    • The software products are published or removed from the list of published software.

    Procedure

    1. Navigate to All > Software Asset Management Workspace > License operations.
    2. From the SAM Implementation list, select Published products.
    3. Select Add.
      Note:
      If the Add option isn’t available, make sure the com.snc.samp.manage.published.products property is enabled.
    4. In the Add to published products dialog box, select the licensable software products that you want to publish and select Add.
      Note:

      When you publish a software product that is part of a suite, messages with links that contain the details of the parent software suite and its child software components are shown. You can view the details and publish these software products if necessary.

    Result

    • The software products are added to the Published products list that is grouped by the publisher.
    • After you publish the products and run software reconciliation, you can view reports specific to only those published products in the License usage view and Software asset overview.