Using ServiceNow Otto for Collaborative Work Management (CWM) (CWM)

Save time, reduce manual effort, and improve overall efficiency by using the generative AI capabilities of ServiceNow Otto for CWM.

The following tasks provide guidance on using Now Assist skills within the CWM workspace. Navigate to the task that suits your use case.

• Refine content of a Doc page in Collaborative Work Management (CWM).
• Generate and improve Docs content with ServiceNow Otto for Collaborative Work Management (CWM) (CWM).
• Generate tasks from Docs in Collaborative Work Management (CWM).