Exploring ServiceNow Studio
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Summary of Exploring ServiceNow Studio
ServiceNow Studio is a unified development environment designed for platform developers to create, modify, and deploy applications efficiently without switching between multiple tools. It supports the creation, editing, maintenance, and deployment of both custom and globally scoped apps and app files in a single integrated workspace. Users can also customize base system apps and store apps and search metadata records using a taxonomy-based File Navigator. Packaging and deployment of app changes are streamlined through update sets, pipelines, or the Application Repository.
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Key Features
- AI-native design: Integrates generative and agentic AI capabilities, such as Now Assist, to accelerate app development and extend custom applications with AI features.
- Integrated builders: Provides access to low-code builders like Table Builder and Workflow Studio flows within the same environment.
- AI and code search: Enables searching across applications and metadata using AI Search and standard code search functionalities.
- Accelerated deployment: Supports packaging and deploying apps directly via update sets, pipelines, or the Application Repository without leaving Studio.
- Flexible development experience: Allows switching between different development environments to suit various project stages using an experience switcher.
- Scope flexibility: Facilitates creation and editing of apps and files across global and custom scopes, with automatic scope switching when working with files from different applications.
- AI-assisted app development: Leverages Now Assist to reduce development time by providing AI assistance in creating apps and app files.
Practical Benefits for ServiceNow Customers
- Enhances developer productivity by consolidating all app development activities into one environment.
- Improves app quality and speed with AI-powered tools and integrated low-code builders.
- Simplifies app deployment and lifecycle management through seamless packaging options.
- Supports comprehensive app customization across various scopes, ensuring flexibility in development and maintenance.
- Provides resources such as training videos and community support to help customers maximize the use of ServiceNow Studio.
ServiceNow Studio is a unified development environment where platform developers create, modify, and deploy apps. Use ServiceNow Studio to manage app files, edit metadata, and package changes for deployment without switching between tools.
ServiceNow Studio overview
ServiceNow Studio enables you to be more efficient in your work by providing a cohesive and powerful app development experience from creation to deployment.
- Create, edit, maintain, and deploy custom and globally scoped apps and app files in a single, integrated development environment instead of having to switch back and forth between tools and builders. You can also edit base system apps and files and customize store apps.
- Search for and edit any type of metadata record using the File Navigator taxonomy.
- Package app changes for deployment using update sets, pipelines, or the Application Repository.
ServiceNow Studio features and benefits
Use ServiceNow Studio to build, manage, and deploy apps faster in a single development environment. It provides the following features for admins and delegated developers.
- AI-native design: Use the generative and agentic AI capabilities in ServiceNow Studio to build apps faster and extend custom applications with AI. For more information, see Now Assist tools and AI files in ServiceNow Studio.
- Integrated builders: Access low-code builders available in the ServiceNow AI Platform, including Table Builder and flows in Workflow Studio, alongside app development tools. For more information, see Access integrated development tools and builders in ServiceNow Studio.
- AI and code search: Search for any application or metadata record in your instance using AI Search and standard code search. For more information, see Find an app or app file using Search and Find an app or app file using the Navigator panel.
- Accelerated deployment: Create and package apps for deployment using update sets, pipelines, or the Application Repository without leaving ServiceNow Studio. For more information, see Working with update sets in ServiceNow Studio and Publish app changes to the Application Repository from ServiceNow Studio.
- Choose your development experience: Switch between development environments using the experience switcher in ServiceNow Studio to use the best tool for each stage of your project. For more information, see Change your development experience in ServiceNow Studio.
- Create apps and files: Create apps and files in any scope that you have access to edit, including the global scope. For more information, see Create an application in ServiceNow Studio and Create an app file in ServiceNow Studio.
- Global and custom scope: Open and edit files of any scope you have access to, including global and custom files. The scope switches automatically when you switch between open files in different applications. For more information, see Open apps and app files across scopes in ServiceNow Studio.
- AI-assisted app development with Now Assist: Use AI capabilities to reduce the time it takes to create apps and app files. For more information, see Now Assist for App Engine.
Helpful resources
Some ServiceNow resources that can provide you with helpful information are:
Video
- Watch App Engine Academy: Platform capabilities and data modeling for custom applications.
- Watch App Engine Academy: Using ServiceNow Studio for Multi-Level Table Inheritance.
- Watch App Engine Academy #1: Custom App Development Best Practices
ServiceNow Community
- Learn Instance help for your personal developer instance (PDI)
- ServiceNow Social Ambassadors Program training