Application Insights detail graphs and metrics
The Application Insights detail graphs provide views of individual metrics at the node level.
Starting with the Zurich release, Application Insights is no longer deployed, enhanced, or supported. It is recommended to evaluate the Overview of Instance Observer product available with the ServiceNow Impact packages. Work with your Account team to review Impact packages.
For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.
| Metric | Source | Description |
|---|---|---|
| Events Processed | events_processed key in the Stats column in the Node stats [sys_cluster_node_stats] table | Number of events processed |
| Events Logged | event_logs key in the Stats column in the Node stats [sys_cluster_node_stats] table | Number of events logged |
| Metric | Source | Description |
|---|---|---|
| Ready on Output | ECC Queue Statistics [ecc_queue_stats_by_ecc_agent] table | Average number of entries in the Ready state in the ECC output queue |
| Ready on Input | ECC Queue Statistics [ecc_queue_stats_by_ecc_agent] table | Average number of entries in the Ready state in the ECC input queue |
| Processing on Output | ECC Queue Statistics [ecc_queue_stats_by_ecc_agent] table | Average number of entries in the Processing state in the ECC output queue |
| Processing on Input | ECC Queue Statistics [ecc_queue_stats_by_ecc_agent] table | Average number of entries in the Processing state in the ECC input queue |
| Processed on Output | ECC Queue Statistics [ecc_queue_stats_by_ecc_agent] table | Average number of entries in the Processed state in the ECC output queue |
| Processed on Input | ECC Queue Statistics [ecc_queue_stats_by_ecc_agent] table | Average number of entries in the Processed state in the ECC input queue |
| Metric | Source | Description |
|---|---|---|
| Average Transaction Response Time | transactions key in the Stats column in the Node stats [sys_cluster_node_stats] table | Average transaction processing time in seconds |
| Transaction Count | transactions key in the Stats column in the Node stats [sys_cluster_node_stats] table | Load of transactions on the instance |
| Logged in Users | sessionsummary key in the Stats column in the Node stats [sys_cluster_node_stats] table | Number of users logged in to the instance over time |
| Semaphore API_INT Queue Depth | semaphores key in the Stats column in the Node stats [sys_cluster_node_stats] table | Number of transactions in the API Integrations semaphore queue |
| Semaphore Default Queue Depth | semaphores key in the Stats column in the Node stats [sys_cluster_node_stats] table | Number of transactions in the Default semaphore queue |
| Semaphore AMB Send Queue Depth | semaphores key in the Stats column in the Node stats [sys_cluster_node_stats] table | Number of messages in the AMB Send queue being sent to the client |
| Semaphore AMB Receive Queue Depth | semaphores key in the Stats column in the Node stats [sys_cluster_node_stats] table | Number of messages in the AMB Send queue being received from the client |
| Semaphore API_INT Rejections | semaphore_api_int_rejection key in the Stats column in the Node stats [sys_cluster_node_stats] table | Number of transactions rejected by the API Integrations semaphore queue |
| Semaphore Default Rejections | semaphore_default_rejected key in the Stats column in the Node stats [sys_cluster_node_stats] table | Number of transactions rejected by the Default semaphore queue |
| Semaphore AMB Send Rejections | semaphore_amb_send_rejected key in the Stats column in the Node stats [sys_cluster_node_stats] table | Number of transactions rejected by the AMB Send queue |
| Semaphore AMB Receive Rejections | semaphore_amb_receive_rejected key in the Stats column in the Node stats [sys_cluster_node_stats] table | Number of transactions rejected by the AMB Receive queue |
| Average Database Response Time | sql_response key in the Stats column in the Node stats [sys_cluster_node_stats] table | Average response time (in milliseconds) for database operations |
| Database Throughput | database_throughput key in the Stats column in the Node stats [sys_cluster_node_stats] table | Number of transactions processed per second. |