System Notifications

Hi, I want to change the from and reply to address of notification in what it will contain tab. The changed mail address is not reflecting though its saved. Suggestions are welcome. Thanks in advance

User Experience Analytics has wrong report ??

Currently, I am researching User Experience Analytics. I tried to check how many users have accessed the SOW (Service Operation Workspace). The report shows that no users have accessed it today, but I accessed the SOW a few minutes ago and am still i...

what is the best way to get everything from global to scoped application?

scripting

Hi,I want to populate the problem number(i want to get the sys_id) which in the incident form field, which i have created it from the incident page and i want to do it with UI Actions button that to by using  GlideModalForm-API.my main question here ...

reply emails shall be copied to associated child cases and incidents.

I have a requirement that when the client replies to some cases from the email method the reply email must be copied to associated incident.The same content email received must be copied to the incident also. Can anyone help ?Thanks in advance.

Max number of users to return from AD Distribution group in Service Portal

When manager of the Distribution group is trying to change the group members through the Service Portal using the catalog form Email - Modify Distribution Group(only for the owner of the group) users not showing up in the below.Can anyone please sugg...

Payment Gateway integration with ServiceNow

How can I integrate the PayPal or any other payment gateway in the Customer Service Portal with proper authentication?  

Configure WFO for custom tables

Hi Team, I have a use case to build a custom App and would like to know if we can configure Workforce Optimization for it.If so, i would like to understand the basic configuration to have it. Thank You!Regards,Meet M CC @Community Alums 

How Give Current date in custom portal Field ServiceNow ATF

How to use HTML content in additional comments or work notes fields

I am looking to use HTML content in additional comments fields.I want to send Bold content/heading content to the customer

Standard case transformation to major case

Hi, Is there an option to turn a standard parent case into a major case? Without creating a new major case. Let's say a standard case was raised in error instead of major case. Can I change it in any way from standard to major? Or the only option is ...

ATF Test Case Rollback issue

Hi       i am facing one issue i have run the test cases using parameterized testing one record is rollback other record is not rollback 

How to send the case record as an attachment from ServiceNow to Teams on click of button?

Is it possible to send the case record details as an attachment from ServiceNow to Teams on click of button? It should be in PDF format.

How to find the page for news content？

I want to compile this page, but how can I find it?