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Provider Notification

If a case status is changing from awaiting info to Open, then the assigned to person should be notified so that he can pick up and continue working on that case. How to achieve this scenario using provider notification.  

Resolved! Create EDIT button in Widget page

NEED URGENT HELP!!! Requirement: As per below screenshot, there is an option: Edit roles. Edit roles will provide roles in Drag and drop method. Now my requirement is "EDIT ROLE" should be a Button. Not a link as shown below.  The HTML Code of the wi...

SohiniKar_0-1709825683931.png SohiniKar_1-1709825733455.png
Sohini Kar by Tera Expert
  • 626 Views
  • 2 replies
  • 1 helpfuls

Hide ACL error message

Hello,When a read only user opens the certification task, the users sees a three error messages. Can these messages be removed?Appreciate with the help.

Vinay49_0-1709871518462.png
Vinay49 by Tera Expert
  • 516 Views
  • 5 replies
  • 0 helpfuls

Attach file isn't exist in ticket

In PDI, I created a new scope app and a table within this scope app. Additionally, I also created a record producer to create tickets belonging to the newly created table. However, I encountered an issue where when I submit a ticket with an attached ...

tuitendung_0-1709735094138.png
tuitendung by Tera Contributor
  • 638 Views
  • 5 replies
  • 0 helpfuls