CSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to disable a modal

Hello,allIn the Vancouver version of ServiceNow, after enabling MultiSSO, the login form modal no longer appears when the session expires, but a modal like the one in the picture is displayed. How can I disable this modal?Thank you! 

CAO by Tera Contributor
  • 395 Views
  • 1 replies
  • 0 helpfuls

Retroactive updates on a child of a major case

We have major issue management activated in our instance. We also synchronise updates from the major case and the associated child cases with the use of the sn_customerservice.case_fields_to_sync property.However this note on the documentation Major,...

Community Alums by Community Alums  
  • 262 Views
  • 1 replies
  • 0 helpfuls

Print message in import logs

Hii all i need to print message in import logs not in system logs , when i click on run transform just after i need to check import log message how can i achive this i am not avaible to see in message in import log i am using in log.info('welcome ');...

dheeru_1994 by Tera Contributor
  • 255 Views
  • 1 replies
  • 0 helpfuls

Resolved! Ask for Approval action not working

Hi All,  I am trying to send notification for approvals and trying to do it with "ask for approval" Action in flow. I am trying test it from a sample test flow. Once I ask for approval, it would create a record in approval table and from there I need...

mrakeshchv by Tera Contributor
  • 3489 Views
  • 4 replies
  • 1 helpfuls

Resolved! How to get Field values of a form in a UI Action

I have a form in ServiceNow (not in service portal) ,which users fill the fields  and submit . I have to create a button  UI action on the submitted form , that collects the field values and updates another field on the same record. I dont understand...

Madhan007 by Tera Contributor
  • 2323 Views
  • 2 replies
  • 4 helpfuls

Resolved! Adding user to case watchlist

Hi, I have a request where we need to add 2 users to watchlist by default to new case created for a pareticular account(assume X) everytime .I was able to fulfill that with a buisness rule w/o any script .Now we have to append the BR logic to accomad...

Resolved! Unable to configure style in workspace.

I have configured a style in native UI where a clock sign is shown against a field in form view and list view when a condition is met. Now, as a part of migration to workspace from native UI, I am planning to configure a similar style in workspace bu...