Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

User is unable to change the view of HR Case from Self Service view to Default view

Community Alums
Not applicable

Hello All,

 

There is an issue in which the HR Case raised by User for him is unable to see that HR Case through default view for that user Self service view is auto populating and that user is able to change other view except Default view. Except that user other person is able to view that HR case through Default view.

There is no view rule for this.

 

Thanks in Advance!

 

 

 

1 REPLY 1

Community Alums
Not applicable

Hi,

Check the below link you can get some relevant info,

Link 

Thanks.