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Service Catalog Webinar Deck

This is the deck that mike.malcangio and I used in a recent webinar. You can access the on demand recording here.   Related content (as my slides don't give everything in words):   13 Service Catalog Best Practices   6 Barriers To Service Catalog Suc...

Problem Management Webinar Deck

HiThis is the deck that Chris Pope and I used for a recent problem management webinar.If the slides make you want to hear more (especially as I have a number of slides with minimal text) then the webinar is here.Related content includes:6 Problem Man...

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