Value of variables on catalog task
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05-03-2024 01:35 AM
Hi All,
We have below setup of variable mapping and then the value of these variables mapping done on RITM and Catalog task under below tables :
item_option_new : RITM and Form Variable mapping (Original variable record)
sc_item_option_mtom : This table stores the value keyed in by the user on form variables while submitting the request.
sc_item_variables_task : This table stores the Catalog task sys_id and the Form variable mapping(Original variable record)
Now my query is how is sc_task[Catalog task] variables getting the value on the variables.
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05-03-2024 02:42 AM
Hi @Anubhav24 ,
Please go through the below link and I hope you will find the answer to your question.
Solved: Relationship between [sc_task] and its' variables - ServiceNow Community
Thanks & Reagrds,
Anitha H V