Value of variables on catalog task

Anubhav24
Mega Sage
Mega Sage

Hi All,

 

We have below setup of variable mapping and then the value of these variables mapping done on RITM and Catalog task under below tables :

item_option_new : RITM and Form Variable mapping (Original variable record)

sc_item_option_mtom : This table stores the value keyed in by the user on form variables while submitting the request.

sc_item_variables_task : This table stores the Catalog task sys_id and the Form variable mapping(Original variable record)

 

Now my query is how is sc_task[Catalog task] variables getting the value on the variables.

 

1 REPLY 1

1__AnithaHV
Kilo Sage

Hi @Anubhav24 ,

 

Please go through the below link and I hope you will find the answer to your question.

Solved: Relationship between [sc_task] and its' variables - ServiceNow Community

 

Thanks & Reagrds,

Anitha H V