Hello, Is it possible to create DB view to join Task, RITM, Catalog task and HR case table.I tried with Task, RITM and Catalog task and it is working, since it has parent-child relationship. but how to include HR cases into this.
I am attempting to edit the OOB Data Visualizations and add new ones to the Enterprise Architecture Workspace and it appears the only way to do so is using the UI Builder? Why can't I find the existing Data Visualizations on the workspace on the par_...
I am looking to create a dashboard that has multiple Interactive Filters with the below use case. I haven't been able to figure out to get it to work so wanted to see if anyone could provide some guidance. Filter 1: Shows only Projects (pm_project) t...
Hi All, Good evening! There is a problem with survey responses coming blank report. Like whenever incident has been closed users will receive a survey , but problem is it is blank. I have gone through survey responses, view survey and survey reports ...
In the spirit of being micro managed - Jan 1 I took over an existing ticket queue. Today is February 27. I am being asked to provide:1. How many open/active tickets were in the ticket queue on January 1st.2. How many tickets were closed Jan 1 thr...
hello everyone, we need help on inbound email script, we have requirement that , whenever we received a mail from backup team, we need to look into their emails from last 2 hours , if we found the same attributes values repeats in their email body fr...
Hi All, After activating Task Intelligence, we can see 23 tables related to Task Intelligence. Out of which below tables are not having any records. Wanted to check how can we make data to be populated on these below tables?Task Intelligence Admin He...
Hi,I am using the OOTB report with the visualisation type as Calendar Report and that calendar is starting from Friday, but can we show it from Monday or Sunday? All calendar should be visible at once. Is it possible to make the previous smaller and ...
I have added two reports to a dashboard: Report A and Report B. Report A displays the trend of incidents that were resolved on the same day they were opened. Report B shows a list of incidents.I am seeking a way to have Report B dynamically update th...
I need to send a scheduled report to users but have the report filter changed so it's only records pertinent to the user. For example, a report of all incidents where "Assigned to" is the recipient. If I have a group with 5 people in it, then each of...
Hello,I need some assistance. I need to create a report to calculate uptime minutes and percent uptime for one or more applications. I can determine the downtime minutes by measuring the time from the incident's actual start to its actual end.My goal...
I have not created any PA Reports previously and only familiar with regular reports. I completed the PA Fundamentals and just need more guidance. I have been tasked to show a time series trend that shows the percentage of successful changes each mon...
I am trying to create a simple dashboard in Platform analytics workspace using technical editor. I have added a score visualization and I am trying to show the records when I click on the score. However it says page not found when I click. I tried ad...
Hi, I have migrated some dashboards from Core UI to platform analytics in a partial migration. The migrated reports do not get created in the PA Library as a result, and the individual sharing on each report disappears as the corresponding data visua...
Hi, we have a lot of dashboards created by various users and we are looking to streamline our processes by creating reports that multiple teams can use, and removing any dashboards that aren't in use. Is there a way to check if a dashboard is being u...