Hope I write this up well.I am trying to make a report that allows you to see the availability of a Business Application using a formula indicator from the duration on the Outages table. The issues I am having are the Automated Indicator is using a s...
We have a dashboard that reports on submitted requested items (sc_req_item) and the filter is based on the category of the item (sc_category). It works fine if you have the itil role but business stakeholder gets a "Selected table has no records". ...
Hello,We are looking to create a custom event to be used in the User Experience Analytics dashboards to track when a user clicks a Quick Link widget on the Employee Centre, portal. Following, SNAnalytics | ServiceNow Developers we have added the belo...
Hej,When I create a new Break-down and add it to several Indicators at once (Fuji-feature), I get the new Break-down showing up last in the drop down at the scorecard tab "Breakdowns" for an individual Indicator. We note this behavior of list items i...
Am I missing something? ServiceNow is pushing everything to the workspaces/next experience, but I can't seem to find a way to have reports link to SOW. They all end up in the old backend. Do we really need to maintain multiple views/experiences becau...
Hi there, I am working on building a new knowledge dashboard and whenever I attempt to create an interactive filter for "ownership group" I get an error:---Here is what I have configured it seems like it should be simple:I'm relatively green so I am ...
Hi, when I write something in my own language in the workspace to search and click enter the language is changing for me like in the picture. Does anyone know why?Thank you
How do I create a report with stacked bars over a timeline? Attached is the bar chart from Excel, where the data from a Servicenow pivot table is entered in manually, each week, on the Excel spreadsheet. I can create the stacked bars, but over the t...
I am very new to Reporting Module and wanted to get report on Knowledge Views and Useful rating report (cumulative since creation). I could see that there is a table called kb_use which gives details about times viewed etc. But when I was creating a ...
I'm looking to display address data on a map but without using the location table. Each record has it's own street address information built in a custom application as street, city, state, zip in separate fields. The challenge is this is all user pro...
Xanadu Patch 1 We have several Core UI Dashboards with a tab that displays a knowledge article. The migrated version of dashboard is not really acceptable. I am in the process of recreating the dashboard in Platform Analytics. From what I can tell, I...
Yokohama Patch 1On our development instance, we recently migrated to Platform Analytics and activated the content. The recommendation is to recreate content that is in compatibility mode but am running into issues doing so. For example, I am trying t...
Has anyone else experienced this issue in Platform Analytics Experience Dashboards?I added Data sources and renamed them so that the legend can be clearly defined with what I need to see, click save and exit editing mode:As soon as I click Edit again...
Hi Team,I have a requirement to show the number of incidents based on categories. Can anyone help me with the script to show these records as it is below:Hardware :12Software : 3Database : 23Inquiry/Help : 40 RegardsSouvick
Hello,script to get the list of incident number according to all category . Can anyone help? Thanks in advance
