I created a formula indicator to show the % of successful searches in our KB environment. The formula we used is [[Total Results]]/[[Total Searches]]*100. The answer we get is 80%. This is correct. However when I choose sort by month AVG+, it sho...
It keeps telling me that I need to include a time series but it's there. I'm not sure what else I have to do?
Hello, dear community. I am trying to create reports for closed change requests where I can see Tags used: for closed records in a month (let's say in October) I want to see Tag1 used 54%, Tag2 used 34%, etc.If I use the label_entry table, I am not a...
Hi everyone, I have an issue with a report not following an interactive filter Both are at the same table, Both Follow Interactive filter and show when following filter are checked on the report settings. The first time that i activate the "Follow I...
Hi all, Our client is using dashboards quite heavily, which is working very well for them. We have also encouraged that they use existing reports to the greatest extent possible, rather than recreating identical or nearly identical reports. What we w...
Hi Team, I would like to know is there any way to calculate the duration of each assignment group spent for each state in an incident in Performance analytics.eg: INC12345 is in 'work in progress' state and three assignment group worked in this state...
Good Afternoon, I am trying to allow the users of the dashboard to filter by program and date, however, the interactive filters are not working with the TASK SLA table. I have also tried to use the cascading filter which was suggested on another que...
I created a score report with a list view drilldown. When I click into the score the list view which I configured the fields for displays correctly. However, when I add the same report to a workspace the score loads correctly but what I click into th...
Hi Community , I am trying to ingest some straightforward counts for some breakdowns to create a pie graph . This was initially via a manual indicator and I changed the indicator to point to a custom table with some attributes that I learnt in the Be...
Hi all, How to create event alerts for catalog item to send alerts to Splunk
Hi All, One of the user is trying to save the dashboard, but getting below message.Does anyone know why it is occurring? Thanks..!!
Hi All,I've got a requirement that says- Create Metric definition for user (reference field) type changes in custom tableAlso Populate metric instance from Audit for historic changesas per my knowledge metric will calculate newly created records, for...
Hi, I have a dashboard with so many reports in it.I want to edit one of the report in the dashboard. If I type the title of the report in reports > view/run, I could not find. Please let me know where else I can find the location of the report.
Hi Team, Is there a way to create ACLs on database views ?
We have just upgraded to Kingston from Helsinki. The upgrade was very smooth and we have seen very little issues. One issue, albeit minor, that we are seeing is with homepages that we have. Some of our homepages have Pivot Table reports displayed. Pr...
