Hi Team,We have customer dashboard in that user always want to see default value to be selected instead of 'All' while opening the dashboard in service now.could you please is this possible in service now.I have tried by editing interactive filter ...
Please help me to calculate the numbers for Backlog 0 - 8 days in Performance Analytics. conditions and formula
I want to change breakdown's display name.ex. : Department.Name → Department.Name(Department.ID) I found Old answer(https://www.servicenow.com/community/platform-analytics-forum/breakdown-script-question/m-p/1228522 ) and resemble answer(https://www...
I want to visualize the Duration of sc_task.To visualize the elapsed day after sc_task created owned by the assingnated person as follows.・0~2days・3~7 days・More than 7 days When create the report using a pivot table format・Row : Assign to・Column : Du...
Hi Team , I am unable to restrict sys_tags on incident table list view with an ACL , tried disabling list editing also , but nothing working for sys_tags column .Kindly suggest any other way.
Do we know the table were user sessions from user experience analytics are stored on the instance?if not in the table were are the user sessions from user experience analytics are stored?
Hello! I am looking to build out some more "advanced" interactive filters and am unsure how to get what I need. Im trying to report off of a field on the Location record. So for example I want to have reports on the dashboard filter based off of our ...
Hi Experts, I am displaying Role wise user count breakdown in the widget, Where I am getting so many null values names in the scorecard. How can we avoid those name when there is no value.
Hi All, Can someone help me to understand do we need this "historical job" running on a daily basis? If so, why do we need to run this on a daily? sounds very basic, but still help me to get out of assumption out of my mind. Regards, Paul
Hello,I have created a spline data visualization with a filter on dates. But it shows values even if there is no record on some days of the last 7 days. It will be all weekends. I can't find anywhere how to hide these values displayed with "0". Someb...
I need to create interactive filter for a sting field in one of the tables. HJow can i do it?
I have many Scheduled Reports setup; some more complex than others but have hit a snag with scripting conditions so that it only emails the report out to named individuals in the report. I tried referencing the script from the post here; HELP! How to...
Our instance ServiceNow Performance Dashboard showing this for few of panel, when I select Instance View and ServiceNow Serverlet.Wonder if we can fix on our own or this need to have case with SN, since ServiceNow Performance is OOTB.I tried to looku...
After upgrading to Xanadu, we see the snc_internal role is added to many ACLs like incident table’s write ACL.Why Xanadu added snc_internal role to incident table’s write ACL? This is so insecure.
Hi, We have around 2500 reports in our servicenow portal and we would like to identify reports that have not been run or used in last one year. How can I find that? We are using Geneva the version. I have tried using last run date in the view...