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Forum Posts

What table links the reports to the dashboards?

Anyone know what table holds the link of which reports are on which dashboards? I know it's not pa_dashboards or sys_reports... but I haven't found the correct one and the admin console doesn't show the name of the dashboard on the Reports tab. Here'...

AN2023 by Kilo Guru
  • 5235 Views
  • 3 replies
  • 3 helpfuls

PA Data collection Job error

Hi Everyone I am getting Job Error while collecting the data in Platform Analytics. Do anyone have any idea regarding this error message.This is the error message:Unexpected exception occurred: com.glide.sys.TransactionCancelledException: Transaction...

Resolved! Report Open Request and Incident

 Hi teamI need few reports (see the attached)1. A NUMBER which shows Open Request and Incident2. A NUMBER > Unassigned Request and Incident.3. Average Age Thank you 

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Navneet3 by Tera Expert
  • 1120 Views
  • 9 replies
  • 0 helpfuls

Using the group by with filters in reports

Dear all,  I am working on a report and I want to group by but not with a column or just one factor. Let's say I will use short description, I want split the report to a group with short description that contains Android, another one for the tickets ...

Filter Change Requests by Manager

I am looking to create a report that will bring in all of the Change Requests approved underneath of a manager? He runs 11 mnemonics and wants a report of all of the changes approved inside of his "tree."I was adding in all of the mnemonics separatel...

smp8644 by Kilo Contributor
  • 852 Views
  • 3 replies
  • 0 helpfuls

SLA Report by Business Elapsed Percentage

Good morning, I am new to the community forums and wanted to get some insight on a report I am stuck on. I am creating a report by Bar chart on the Task SLA table to specifically look at the "business elapsed percentage" so we can get a better unders...

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kyleenos by Tera Contributor
  • 2263 Views
  • 4 replies
  • 0 helpfuls

Resolved! Chart tooltip displays incorrect week title

Hi allPlease, does anyone know why (and how to fix it) is a chart tooltip displaying incorrect week title?The tooltip shows the title of the upcoming week. If I point to the week 44 the tooltip shows the title "W45".Data is correct, the count of days...

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Michal12 by Tera Contributor
  • 542 Views
  • 2 replies
  • 2 helpfuls

Resolved! How can I sort the data in a pivot table report by Count?

Hi, I have a simple Pivot Table report that shows each KB article and the # of View Counts for each of them. The pivot table is sorted alphabetically by article title, is there any way to have it sort by the # of view count instead, with highest view...

YYeo by Kilo Contributor
  • 11471 Views
  • 6 replies
  • 9 helpfuls

Data base view of journal and task table

i have requirement to query a report on how many times a particular group member lodged a comment.I have created a database view between task and journal table.Now i have to check whether he is part of the mentioned assignment group.is there any way ...

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