Resolved! Changing X Axis from Count to Percent
Is there a way to display to percent on X - Axis instead of count? Example above the percent is there so I got to image I'm just missing it. Thanks in Advance
Forum Posts
Scheduled reports without an active recipient, continue to run
Hello Colleagues Is there any OOTB solution to disable/remove inactive users from Scheduled Reports? Also, to disable/inactivated those scheduled reports, if there is no active recipient? We have recently faced some performance issues in our instance...
Importing Graphics for Graphs
Is it possible to import new graphics for graphs to populate into, I know I can add static graphics in content blocks with html and such, but can I replace or use graphics that will work when creating let's say a Bar Graph report widget is added and ...
Resolved! Custom Interactive Filter on Database view report on a Dashboard
Hi Team,I have created a report from Database view i have created and added this to a Dashboard. I now need an Interactive filter to filter the results based on value field. Value field contains user names in it. Database View - metric_instance is co...
Resolved! PA Widget Incidents created on this day last year?
I have been asked to create widget that shows the number of incidents opened on this day last year. I'm trying figure out the how? I wanted to ask here just to see if I can kinda get a starting point. current date - 365 would give me the current ...
Creating a Breakdown Widget with Multiple Indicators and Non-Null Elements
I would like to create a widget that displays a Breakdown view, allowing me to add more than one indicator to the widget. This is the only type available that I found, as shown in screenshot_01: Additionally, I want only the Breakdown elements that h...
Can you change the legend names in UI Builder dashboards
I have a dashboard where the table pulls in Yes/No values for the metrics and that is how it shows in the filter legend. Is there a way to adjust this to show another value like 'Individual/Group' with UI builder or is this something that would need...
How to create Timeseries report with Performance analytics
I want to convert my time series report into PA timeseries, Expected results : Trend by : published date My Results : Indicator source : Indicator : job : My questions are :1. How to trend by published date??2. do i need to create breakdown for it?...
Word Clouds on platform analytics dashboards
Am I going mad or are word clouds not a visualisation option on platform analytics dashboards? I don't want to revert to a legacy dashboard if I can avoid it, but at the moment that appears to be my only option for this piece of work.
Process mining map not showing graph in platform analytics dashboard
Hi, I have had sample process mining graphs added to a dashboard in servicenow platform analytics space. They were working originally at the time of creation, however, the graphs are coming as blank widgets as i noticed recently. Any piece of advice ...
Best visualize the percentage of SLA breaches over different time periods and for different SLA type
Hi everyonewhat is the best way to visualize the percentage of breached SLAs across different timeframes and multiple SLA types to identify a trend? I would also like to be able to see and filter the associated records by timeframe up to 12 months(la...
Use of the "Relative" condition in Platform Analytics
I know that use of the condition "relative" has not been supported on Indicator Sources, I'm checking to see if it that has changed. My use case (just in case I'm doing it the hard way)I need to compare Incidents Created This Fiscal Year over Last Fi...
Average time calculation from open to close using performance analytics
Hi All, I am new to performance Analytics, I need to calculate the average time it took from open to close duration weekly.I need to do this using performance analytics only. Thanks in advance
Resolved! Case Spotlight not inserting into Spotlight table
Morning all. I've recently configured spotlight criteria for a Case Spotlight Group. When the schedule executes I can see in the job log that a number of records are matched against my criterion. However, the last number log messages are: - 0 inse...
Service Portal Announcements - User action tracking for Analytics
Does anybody know if Service Portal can track user action against Announcements for analytics or how to enable tracking for these type of events? We have a requirement to see if the links that we configure in the Announcement banner are getting hit.
