Hi All, We are looking for some samples script on how to create Custom event in User Experience Analytics with little explanation. Just FYI - I am aware how OOTB events work on UEA and also gone through below Docs link which was not so helpful in...
Hello Everyone, When I try to create a new report in ServiceNow at the time of applying filter conditions to date fields I am able to see some predefined values like last 2 hours last 30 mins, 15 mins, 45 mins etc. My requirement is to now I want to ...
Hi All, I have a report for the project table and now I want to extract a pdf from that report. The oob pdf is fine but client needs some changes on the field width and colors. I believe we cannot do those modifications on the oob template, so is the...
We are experiencing issues with the mailbox we use as SMTP Server (hitting the maximum sent emails per day on Microsoft exchange) Currently I have a report created on the sys_email_log for and filtered by "type=sent"Is there a way to produce a report...
Hello Everyone,I have been working on a dashboard that includes score and list components. As part of this, I have created a list to display parent-child incidents. However, I am currently facing an issue where only parent records are shown when expa...
Hello Experts, We are planning to build a historical report of Vulnerable Items for a client, but we don't have the historical data in the instance to build that historical report. We don't want to bring the historical data from scanner into the Serv...
Does a report exist that will show me the percentage of use for an assigned role? For example, my CIO needs to see a report that will show how often a role is used by the individual it is assigned to. Is there a report that does that?
We are working on creating a PA dashboard with weekly indicator and bar chart visualization and facing some issues as described below. 1. X-axis labeling:Currently, the X-axis displays only *week numbers*. The requirement is to show the *week ending ...
Hi Community, I have created a component in variant in UI builder. I need to determine whether the current user needs to see this component and how I should configure it according to whether he belongs to a certain group.I am a novice in UI builder. ...
Hi I have recently experienced that few of the previous versions of KB articles are not set to Outdated state.Due to this users are not able to see Checkout UI action.Can you suggest how can we move the workflow state to Outdated because i am not abl...
I recently created my own dashboard but every time I enter it, the configuration option shows up on the far-right side. I can close it out but would prefer to not do this repeatedly.
Hello, seeking input from the ServiceNow team - is it ok to reuse videos like the ones linked below as official training for our account? I'd assume yes, as they are available for download from the Vimeo platform, but I wanted to check if we need any...
Zurich Patch 0 We have a menu item which opens a Core UI report displaying the out of office calendar for the IT&S department. This menu item is configured as follow: Title: IT&S Calendar Link Type: URL (from Arguments:) Arguments: sys_re...
Hey, I preconfigured two dashboards (one ITSM-related for the SOW and one asset-related for the Asset Workspace) using Platform Analytics and added them to the relevant workspaces with the UI Builder. I’m running into the following issues: ITSM Dashb...
Hello Everyone, I migrated few dashboards on platform analytics from reporting dashboards. The reports had interactive filters too in it that got migrated. There are few reports which are drilldown > 1st report is a chart type then a list type report...