Hi Everyone,@Ankur Bawiskar , @Chuck Tomasi @glideFather I’m working in a scoped application, and I need to create a sys_choice entry for a field on the HR Profile (sn_hr_core_profile) table. I’m unable to insert or update sys_choice records for thi...
Hi Team,I am trying to show the trend of number of incidents raised each month and a number of unique users raised them to calculate the incident per user data.Could you please help me to achieve this using Dashboard reporting .Thank youUttam Sai S
I need help creating a PA dashboard that shows average resolution time per Problem record (not grouped by date). The bar chart should list each Problem record individually and allow drill-down to see which state took the longest. Any guidance on whic...
I need to migrate classic reports to a Platform Analytics Dashboard. While I know that classic dashboards can be migrated to Platform Analytics, I’m unsure of the correct method to migrate classic reports.I’ve read that it’s possible to add classic r...
Hi everyone,I’m working on a technical dashboard in UIB that includes a client script. I have a simple requirement: retrieve all child project IDs for a given parent project.I created a data resource and bound a client state parameter to the conditio...
Hello everyone, I created a "spider" widget and I'm trying to insert it on a dashboard, but I can find the way. Platform Analytics > Widgets (like image bellow). Did you know, how to use this widget in the PA dashboards or in the UI Builder pages? Th...
I'm having trouble setting up a scheduled report. I have a standard table of internal invoices, and I need to trigger a notification only for records registered between 11 PM and midnight. How do I do this? I tried using the standard report, but I ca...
I have a dashboard to show incident data and catalog task data. There are filters to select a person to show their closed task and closed catalog task. There is a separate filter to sort by the dates of when the task and incidents were closed. The ...
I have a requirement to automatically send a sprint report at the end of each sprint,So that stakeholders can see how many stories are Completed, In Progress, New, and Blocked, grouped by Theme, without manual effort.
looking for suggestion to automate various incident related activities in service nowany suggestions or any new implementation anywhere
We have a user that wants to show his data comparison as an overlay by month between 2025 and 2026. Currently, he can only show it in chronological order and we have not found a way to show each month together per year. Is this not possible in plat...
does anyone know how to create a report to find just the tickets where a specific keyword is mentioned in the additional comments or work notes of an incident? steps to create a report or to use performance analytics would be great any help is apprec...
Details:I have a formula indicator in Performance Analytics that combines multiple contributing indicators. All contributing indicators are automated and have successfully collected data for November. However, the formula indicator only reflects data...
In Yokohama, for Platform Analytics, Business Calendars became an option for time series visualizations but not as a date filter. With Zurich the Fiscal Calendars are available in the date filter, but still no business calendars. Can we hope for the ...
Hi All, We have created a database view on below tables and user have access all these table (both read and report_view access).sn_grc_issuesn_smart_asmt_scope_itemsn_smart_asmt_m2m_instance_scope_itemsn_smart_asmt_instancesn_smart_asmt_question_inst...
