Hello,I have the following requirement:I need to create a column report that shows, for each month, the number of cases that were in each status during that month. Specifically:Number of cases in Open status each monthNumber of cases in Closed status...
Hi Everyone, I’m trying to add an Edit button next to the New button in the Strategic Planning Workspace, as shown in the attached screenshot. The goal is to allow users to link existing projects to a program rather than creating new ones. Could anyo...
Hello everyone,We are running ServiceNow Yokohama and want to disable keyboard shortcuts globally.We set the user preference to turn them off globally: Name: glide.ui.keyboard.shortcuts.enabled System: true Value: false However, users can still op...
After the Zurich update the Choose a custom image button in the dashboard Image options is no longer visible for all users including admin. Thus, no users can add an image to a dashboard, not even an admin.Edit Platform Analytics DashboardAdd new ele...
Hi everyone, New here and looking for some help please. When I am exporting a dashboard to pdf, it does not display the data table which is visible when I am looking at the dashboard (see images below). This functionality works with Performance Analy...
Hi there, In previous versions when creating a dashboard in Advance Analytics in UI Builder there was a collapse container component that you could select and just add to the container from there. If this latest version If I select to add a Collapse....
I have created a dashboard for top 10 tags in platform analytics. I pulled from Fact table label_entry. I can see top 10 tags but now i want to have a dropdown called Assigned to field so i can see the individual tags. I tried many ways to apply the ...
Hi All, I opened one Order Guide in the portal and noticed that its breadcrumb path was: Home → All Catalogs → [Catalog Name] → [Category] → [Order Guide Name]. However, for another Order Guide, the breadcrumb only showed: Home → [Order Guide N...
I am trying to fetch records whose branch/department is currently logged in user's branch/department.However the filter seems to be working in native only in list view, not in dashboards.
Experts, I wanted to add a new tab in an existing dashboard in ServiceNow and wanted to showcase Problem records in that to track the progress of Problem and Ptasks execution month wise. Kindly suggest the steps.Thanks,Sam
I want to move my PA OOTB Dashboards with all changes from DEV to TEST. My changes includes configurations to Indicators, Breakdowns, Filters,etc. My dashboard configurations are stored in update sets which I tried to move into TEST using Import/Expo...
Our team's Platform Analytics admin would like to know what the allowed variable types are for the group by and additional group by field for pivot tables in the new Platform Analytics framework. He told me that you used to be able to group by more ...
How can I gain PA_Administrator access? I am a ServiceNow employee and have completed the Platform Analytics Fundamentals 2-day instructor-led course. My goal is to create indicators for our dashboards. Could you please suggest which role best ...
Hi,I am trying to create a report on Knowledge Article table and integrate Average click position field/metric similar to AI Search Analytics dashboard . Is it possible to have the metric on a report or that metric cannot be reused?
I am trying to create below report , does anyone have done this in analytics platform . SLA Trend for past 6 month in with sucess and failure percentage
