Hi,I am looking to have a report/graph/widget which I can place on a dashboard.It is based on incidents.My base filter is:All>Resolved is not empty>Assignment group = DIT Service Desk>Channel = PhoneRecorded incidents start 2019-03-29I want a bar cha...
HelloI am configuring Services Operations Workspace and want to use data vizualization to personalize dashboard tab. I have created incidents overview dashboards and have stuck on change_request table - just list vizualization is giving me the data m...
Dear community, On Dashboard Overview page in the classic ui we can see the message explaining that dashboard migration to the platform analytics will take place in Yokohama release (Q2 2025). We can test this migration before. And I did it. My dash...
Hi everyoneThe following reports in the same dashboard, I open the dashboard and the last run time will be updated, however the 'Runs on page' count still 0.May I now why cause the 'Runs on page' cannot be updated?
I was under the impression that Performance Analytics will no longer be available starting with the Zurich release. I recently came across this notice about a content pack:Beginning with the Now Platform® Yokohama release planned for March 2025, we...
Hello, I want to filter on a serial number with an interactive filter and it doesn't work? Can you help me? how to configure the interactive filter? The report is on the alm_hardware table.Cordially,
I want to create a trend report to show how many new incidents were created each month. However, the records show that incidents created in previous months are included, and some of the incidents created in that month are not included.The Indicator S...
I'm creating a report using a multi-level pivot table in ServiceNow, where I'm grouping by Catalog Item. I've noticed that for catalog items with duplicate names (but different records), ServiceNow appends the sys_id to the name in the report output...
Hi, I've been trying to figure out how to run a report based on a specific day of the week and within a time range but can't seem to make it happen. For example I'd like to run a report to see how many tickets were Created on Mondays between 8-9am ov...
Is there a way to restrict the sharing of dashboards to a specific role. I can see that any viz_creator can share dashboards. I am concerned that especially since they can now copy an entire dashboard easily, many people will be sharing 'rogue' versi...
I need to build a dashboard for a subset of incidents to show the TIME IN STATUS (all statuses) for each incident, as well as an average time for all incidents in each status.I intend on using INCIDENT METRIC and the TIME IN STATUS metric. I think I ...
Hello,I'm trying to set up a PA Threshold notification for the specific use case, where the specific number of assets reaching the value and need a clarity of how PA threshold reached notification exactly works in this particular case. I've got month...
HiAm fairly new to platform analytics but have noticed an odd behaviour. When I open a data visualization in the visualization designer the 'Add to Dashboard' button shows briefly but is then greyed out: The behaviour lends itself to being ACL relate...
For the List - simple viz we want to highlight status fields using the their colours. So green highlight for Green status, yellow for Yellow etc. However we can only seem to highlight one colour using the "Highlighted Content" editor. Is there someth...
Hello,I would like to learn how to install Performance Analytics - Content Pack - GRC: Risk Management to Xanadu. Which license is required for this?
