Resolved! Display Column Name along with Column Label
I have seen column label displayed along with the column name in some forms. How can I get it done?
Forum Posts
Surveys emmbeded in outlook
Hello Community,has somebody be successful in implementing servicenow surveys embedded in outlook.We followed the instructions from:https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/administer/survey-administration/task/embed-surve...
How to upload an image from custom portal widget and show that image in the ticket created?
Dear Developers, I am new to Service Portal and working on a custom portal widget where no record producer created instead all code are written in html for all fields of the form. like below I have simply created <div class="row"> <label>Select ...
Resolved! Service catalog > variable > Instructions
is there way to make the link reflect the instance, we added an instruction with a link pointing to a form, but the problem it is static, so it always point to prod in non-prod. Since there is option to use html source, I wonder if this can be modif...
Resolved! How do you enlarge an image in Knowledge
Hello all, We have several knowledge articles that have images in them. In the article, the image displays in a small 136x200 px size. The actual size of the image is 658x965. I do not want this huge image in the article itself, but is it possible...
Resolved! How to enable Inline Editing for this list?
I would like to be able to perform inline editing on the PDI Service Operation Workspace incident's related records list. I set the glide.lists.inline_editing_enabled to TRUE and that indeed allows me to perform some inline editing but I am still una...
Resolved! i am not able to see "create favorite " option in both list and form.
Hi All,I am not able to see "Create Favorite " option in one instance where as I am seeing another instance. Actually,From where I can Restrict This Option for specific users You can Understand this by seeing below screen shots.Please Help me in Re...
Business Units and Departments
Hello Community, At my company, we're trying to get our Business Units and Departments set up correctly. However, our business is one of the largest in America and our organizational structure is completely insane. Each department goes several layers...
Increase maximum number of tabs in Agent Workspace?
Hello, In Agent Workspace, the maximum number of tabs is limited to 10 tabs (limited by a system property, only changeable by 'maint' role) Is the maximum number of tabs limited due to performance or system issues? Would having the max tabs increa...
How can I hide/disable the "Create Channel" and "Create Personal Notification" Feature in the System Setting at Kingston Release
Hi, In the System settings (Gear icon - button at the banner frame) we want to hide/disable at the "Notification" tab the "Create Channel" and "Create Personal Notification" Feature. I know there is a property "glide.notification.preference.ui.enabl...
Moving from Global to Scoped app
Hi, We are thinking of moving from a global Service Catalog to scoped catalogs as we will have separate for various areas. What would it take to move the current catalog from global to a Scoped catalog? Do the items, workflow, scripts have to be r...
Moving catalog items ,its variables, scripts, script includes etc from 'Global' scope to 'Custom App' scope.
Hi Guys, We have built catalog items, its variables, script includes, workflows etc. in 'Global' app. Now we want to move all these to a 'custom scoped' application. So far i heard that i have to manually create everything from scratch and put in ...
Resolved! Variable Attributes - ref_qual_elements
Hi All, I am creating a List Collector with Reference qual and ref_qual_elements filled in properly. It works great with one value in the ref_qual_elements, However when I try to use two values. it somehow does not work accurately. Any idea as h...
Resolved! Refresh oauth token for outbound rest call
I have an outbound rest API integration with google g suite. The authentication uses an "Authorization Code" OAuth Profile. I am looking for help on how to pragmatically refresh the OAuth token before running the outbound REST call.
Approval Details on RITM (using Flow Designer for stages)
I would like to be able to include the approval details on the workflow stages presented to the end user in the service portal. The catalog item's flow is configured in Flow Designer and all documentation and post point towards Workflow generated pr...