Hi, i have create a record producer with more number of fields, and i want to hide some fields based on previous selection .I have created ui policy and since i want the same hidden fields in target record in table , i have checked the option applies...
Our customer has purchased the ITOM licence package so has Service Mapping. They would like to use an external tool to discover CI's - can we use the ServiceMapping application to map the relationships when the data comes from an external product i.e...
Hi All, I’m trying to lock down an icon link widget on the portal to specific groups, but it only worked on my non-production instance and not my production instance. I did the following: The ‘Com.glide.service-portal.user-criteria’ plugin was instal...
Hello Experts, We are trying to get all the mailboxes created in Azure AD to our ServiceNow Table via an Import set. For creating these mailboxes, we have a catalog Item which once raised, we have created a custom ServiceNow Flow Designer Action whic...
Have you ever been frustrated by the limited logic available in ServiceNow user criteria? You're not alone. Many developers find themselves scripting custom logic to show or hide catalog items, knowledge articles, widgets, and other elements.But ther...
I have noticed that my comments on the community platform are consistently put on hold for approval, with wait times of up to 1 hour before being accepted or rejected. Surprisingly, this issue seems to be specific to my account, as my colleagues don'...
In which version this PRB is fixed PRB1709070?
Hi Team, We have a catalog form on which we are using a hyperlink to allow users to download an excel template. Once downloaded the user is expected to fill the template and re attach. Now the requirement is we would like to restrict user from attach...
Hi,Is there any widget or any other way to include Visual Task Boards in Service Portal.Thanks,Harsha.
Hi all, I'm trying to understand how fx_system_rate records are updated o inserted. Basically, I am trying to make a currency convertion between some currencies (USD,EUR, etc) to MXN. I'm using GlideConverter class to make this convertion, here's an...
Hi All,I have a requirement to add Approve/ Reject Button on the change form. I tried the below script but it is make all the approver no longer required including who approves it. And state is not changing. Thanks,Sam
Hello community, I have a team member who has the sn_shn.admin role but is not able to delete all unexpired Special Handling Notes. They are the only person creating them, the SHN records all have tables associated (required by the ACL), but they can...
Hello all, We have one requirement to set up ServiceNow App Launcher to be used in conjunction with Okta to enable users to access external apps for the employee center. Configuration completed to date :1. Installed Okta spoke plugin2. Followed Servi...
Hello everyone, I have a task in researching about the possibility of updating Azure AD user extension attributes using the spoke from a Flow. The description and the documentation of the Update user action doesn't specifically mention being able to ...
When an e-signature template is created against a task type, a document associated with the e-signature template can allow an e-signature to be created against the task. In HR, it's a native feature. HR Tasks of type "e-signature" will create an e-si...
