Xanadu Patch 5 Hotfix 2

  • Release version: Xanadu
  • Updated March 6, 2025
  • 1 minute to read

    • The Xanadu Patch 5 Hotfix 2 release contains fixes to these problems.

    Build information:
    Build date: 03-02-2025_0728
    Build tag: glide-xanadu-07-02-2024__patch5-hotfix2-02-27-2025
    Important:
    For more information about how to upgrade an instance, see ServiceNow Upgrades.

    For more information about the release cycle, see the ServiceNow Release Cycle.

    Note:
    This ServiceNow AI Platform major family release is now available in ServiceNow's Regulated Market environments. For more information about services available in isolated environments, see KB0743854.

    Fixed problem

    Problem Short description Description Steps to reproduce

    Activity Stream

    PRB1858894

    		 Application Programming Interface (API), ServiceNow AI Platform, and GraphQL is slow due to the Table Cleaner being throttled causing heavy replication lag

    API, ServiceNow AI Platform, and GraphQL calls are slow specifically because of the Table Cleaner on sys_activity shards. ​Using Instant Alter added an index, and as a result, all records were replicated with the load causing replication lag. When replication lag is detected, Table Cleaners are throttled, which can exacerbate the amount of data that is being replicated and cause timeouts. Timeouts are caused by the Table Cleaner running synchronously in the Activity Stream load request.

    Fixes included

    Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.