Xanadu Patch 6 Hotfix 1

  • Release version: Xanadu
  • Updated March 31, 2025
  • 1 minute to read

    • The Xanadu Patch 6 Hotfix 1 release contains fixes to these problems.

    Build information:
    Build date: _03-28-2025_0050
    Build tag: glide-xanadu-07-02-2024__patch6-hotfix1-03-24-2025
    Important:
    For more information about how to upgrade an instance, see ServiceNow Upgrades.

    For more information about the release cycle, see the ServiceNow Release Cycle.

    Note:
    This ServiceNow AI Platform major family release is now available in ServiceNow's Regulated Market environments. For more information about services available in isolated environments, see KB0743854.

    Fixed problem

    Problem Short description Description Steps to reproduce

    UI Form Administration

    PRB1868782

    		 While composing an email in Vendor Operations, the cursor occasionally jumps, making it difficult to continue typing When the user types rapidly, the position event is triggered multiple times, resulting in the cursor unexpectedly jumping to the end.
    1. On a base instance, enable email reply recommendations on any table.
    2. Add a line to the end of the email's last line.
    3. Start typing in the first line quickly.

    Observe that the cursor jumps to the end of the file.

    UX Framework

    PRB1869757

    		 There is a performance degradation while loading the home page on Xanadu

    When the system property glide.ux.user_criteria_enabled = true, there is a performance degradation between Washington DC and Xanadu upon loading the home page.
    1. On Washington DC Instance, set glide.ux.user_criteria_enabled to true on a Washington DC instance.
    2. Navigate to the instance home page.
    3. Measure the page load times.

      Notice that the average page load time is less than five seconds.

    4. On a Xanadu Instance, set glide.ux.user_criteria_enabled to true.
    5. Navigate to the instance home page.
    6. Measure the page load times.

      Notice that the average page load time is between eight and ten seconds.

    Observe the performance degradation between the two versions when the system property glide.ux.user_criteria_enabled is set to true.

    Fixes included

    Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.